Interview questions for customer service job jobs

Creating something with the Cisco Packet Tracer Network Design Proposal for a Newly Established Bank Create a simple networking topology for a bank using Cisco Packet Tracer. A newly established bank is seeking to set up its IT infrastructure promptly, and you are one of the contenders for this project. The bank requires a simulated version of the proposed plan before making a final decision. The bank has provided you with the building's blueprint (see attached image), indicating it is a three-story structure with the following layout: First Floor: - Room 1: Accounting Department (3 employees) - Room 2: Checking and Savings Department (4 employees) - Central Hall: Public area where clients can connect to a separate network Second Floor: - General Manager&rsquo...

I require assistance in creating two comprehensive 1000-word law essays, addressing different types of questions. Here are the specifics: 1. Problem Question (Land Law) - Dissect intricate situations and plot applicable legal guidelines or principles. "Carmel runs a bakery business in Northern Ireland from premises that she has leased from Gunther since 2018. The lease provides, inter alia, that: I. The premises shall not be used for any immoral or illegal purpose. II. The tenant shall not suffer any animal to be on the premises. III. The landlord reserves the right to re-enter the premises/forfeit the lease from a period of 21 days following any breach of covenants I and/or II. In 2022, with the written permission of Gunther, Carmel sub-let a flat above the bak...

I need a PowerPoint presentation that will effectively showcase our late...latest products and services to industry professionals. Key Points: - The goal of this presentation is to display our products and services in an engaging and informative manner, suitable for industry professionals. - The presentation should be visually appealing, with a clean and professional design that reflects our brand. - It should communicate clearly the value proposition of each product/service, detailing their unique features and benefits. Ideal Freelancer: - Proficient in creating compelling PowerPoint presentations. - Demonstrated experience in sales or marketing presentations, particularly for industry-specific audiences. - Strong understanding of effective visual design and storyt...

I'm in need of a skilled Google Ads expert to help me generate inquiries for flight bookings. I'd like to emphasize that the primary goal of these calls is to handle inquiries about our flight booking services, assisting potential customers in understanding our offerings, and ultimately driving them to make bookings. Key Responsibilities: - Creating and managing effective Google Ads campaigns to target potential customers in need of flight booking services. - Ensuring the ads are strategic and enticing enough to generate a good number of quality inquiries. - Tracking and analyzing the performance of the campaigns and making necessary adjustments to optimize results. The ideal candidate should have a strong background in: - Google Ads campaign management - Experience in ...

Storecheckers are a Global Market Research and Mystery Shopping company. We undertake worldwide mystery shopping visits and audits. This assignment is an audit of an Examination Centre, checking that th...an auditor, you will be spending a day at the test center, monitoring proceedings in accordance with a checklist, taking photos as required. You will show your ID and a letter of authorization which we will provide for you beforehand. You then explain your role, which they will be familiar with. You sit with the supervisor and ask a series of questions which you will have on a checklist, and ask to see various things in the test center. There are a number of photos to take on your arrival. The fee is US$160 for this visit. Note that you will need a valid government ...

...continuous quest for excellence. We are on the lookout for a commitment to leveraging Zoho CRM and Zoho Campaigns to enhance our operations and customer engagement. Position Summary: We are seeking a dedicated Zoho CRM & Zoho Campaigns Specialist to optimize our CRM strategies and processes. The ideal candidate will have a deep understanding of Zoho CRM & Zoho Campaigns capabilities and a proven track record of implementing and managing CRM solutions that increase efficiency and customer satisfaction. The Opportunity: As a Zoho CRM Specialist, you'll play a pivotal role in customizing, configuring, and maintaining our Zoho CRM system and Zoho Campaigns buildouts to improve our sales processes and customer interactions. This is a fantas...

I'm seeking a skilled PowerPoint designer to breathe new life into my technology product/service pitch deck. The goal is to create a captivating presentation that effectively communicates my product's value proposition and engages potential investors. Your task would be: - Enhancing font and typography choices to make the information easily digestible. - Revamping the color scheme and layout of the deck to make it more visually compelling - Contribute with suggestions for improving content placement and readability. Ideal skills: - Proficiency in Microsoft PowerPoint - Excellent sense of typography and color theory - Experience in designing pitch decks, particularly for technology projects/products.

I'm in need of a qualified professional who can help me with my upcoming business statistics exam. Specific Areas: - The test primarily covers probability and hypothesis testing. Exam Details: - The exam consists of 15 multiple-choice questions. Ideal Freelancer: - Proven experience in teaching or tutoring business statistics. - Good understanding of probability and hypothesis testing. - Strong track record in preparing students for similar exams. If you have a solid background in these areas and can help me achieve a top grade, I'd love to hear from you.

I'm looking for a skilled web developer who can help me make several improvements on my website. - Address Design/Layout Issues: I need the homepage to be redesigned. I have an alternative template in mind, and I'd like you to switch to this new layout. - Implement Stripe Payment Split: I need a feature where payments made on the website are automatically divided between the admin and the service providers. This feature should also generate reports. - Duration and Blocking Times: I want to add a feature that allows me to assign a duration to all categories and block times as per the set duration. - Front-end Control: You will be required to provide full front-end control for elements like the menu bar, footer, banner, etc. - Pujari Registration: I need a fro...

I need an article that focuses on Cyber Security interview questions aimed at Hiring Managers. The article should have a balance of timeless principles and current trends in Cyber Security. The ideal candidate should: - Understand the specific requirements of Hiring Managers - Be knowledgeable in Cyber Security principles and trends - Have experience in writing educational content, preferably in the IT field - Be able to simplify complex concepts into an understandable format for a layman.

Please Sign Up or Login to see details.

As an Etsy shop owner with 1-3 years of experience, I'm se...provided. Optimise title,description and tags as per Etsy policies. Ideal Candidate Skills and Experience: - Proven experience in managing and promoting Etsy shops, ideally in the handmade jewellery niche. - Strong understanding of the Etsy platform, including SEO optimisation, shop management, and customer engagement. - A successful track record of improving sales and visibility in previous Etsy shops. - Having interest in handmade beaded jewellery would be a plus. I'm looking for someone who is not only proficient in the technical aspects of Etsy shop management but also has a creative and strategic approach to boost sales and engage with the target female audience. Please showcase your relevan...

We are seeking an experienced [VA] to help us with our company tasks such as social media posts, research data entry etc... The ideal candidate should have a strong background in [LinkedIn Job posting - data entry - Google drive/sheets] The tasks are very simple, however, this will be ongoing, daily work for the foreseeable future. Must be reliable and consistent in order to be successful in this role

I need a robust system capable of managing various aspects of my business - from training programs booking, customer registration, to affiliate tracking. Key features for the booking system: - Online payment processing - Availability calendar - Booking reminders - Program management Customer registration should be seamless with: - Email verification - Social media login option - Custom registration form The affiliate program needs to have: - Referral tracking - Commission tracking - Provision for promotional materials The perfect candidate for this project should be proficient in website development and have prior experience in building affiliate programs and booking systems. Understanding of online payment processing is a must.

...assistant to provide both operational support and business development assistance for my company. Our company is a translation agency and we are looking for someone who already has experience with a transition agency or has a strong desire to become an SME (subject matter expert) in interpreting and translation agency management. Key Tasks: - Data entry and research: Assist in organizing and inputting data into our systems. Research on various topics to support business decisions. - SOP Development: Help in developing procedures, growth plans, and policies. - Competitor Research: Conduct thorough research on our competitors, providing insights for business strategy. Expectations: - I require your support for more than 30-40 hours per week. -...

Hello I need a House Cleaning Door Hanger ...need a House Cleaning Door Hanger Design. Double side, use qr code editable source files. 4.25x11 See template no canva no ai please. 702-843-9501 Sacramento's Expert Cleaners Downtown Midtown East Sacramento Land Park Natomas Greenhaven and MORE! Home Our most popular service for those who don’t have time to spruce up their place or simply do not want to deal with the hassle. We clean your kitchen, living room, dining room, bathrooms, bedrooms, and more. This service can also be done on a weekly, biweekly, or monthly basis depending on your needs. We also specialize on Move In/Out and Airbnb/Rental needs. Licensed and Insured $69.95 Whole House Cleaning* 2-Hour Maximum Trusted Professional Quality...

I'm ...professional to manage my WeChat account with a primary focus on customer service. Key Responsibilities: - Oversee the daily operations of the account - Respond to customer inquiries in a timely manner - Handle customer complaints and issues professionally - Enhance user experience and engagement - Provide accurate and up-to-date information about our products/services Skills and Experience: - Prior experience in WeChat account management is a must - Strong customer service and communication skills - Proficiency in Mandarin (preferred but not required) - Understanding of social media management tools - Ability to track and analyze data for performance evaluation This position is crucial in maintaining a positive brand image a...

I am starting an ear wax removal service from my pharmacy I require a leaflet design to be made. It needs to have our logo on it across the top. Be very professional but eye-catching. It needs to be in the theme of healthcare as it is being done in a pharmacy. I will attach my logo below. If you could create 2-3 different designs and I can choose. I require the following text to be on the leaflet also: NOW OFFERING EAR WAX REMOVAL from July 1st 2024 Come and see Kav, our ear health specialist and pharmacist who can provide a professional consultation and if appropriate treatment. Appointment required Enquire on or call 02920759667 for pricing and more information.

As a growing Amazon business, our primary goal currently is to increase our sales. For this, we have identified that our product's rating need to be improved. Our project involves: - rating improvement We are looking for experienced product specialist. Our goal is to beat our competitors not only in sales but also in credibility and customer satisfaction through improved product durability. We welcome innovative thinkers who can help us achieve these goals.

I need a professional to manage the accounts payable and accounts receivable of my business, which sees over 100 financial transactions monthly. Key Responsibilities: - Manage accounts payable and receivable on an ongoing basis. - Record and process over 100 financial transactions on a monthly basis. Essential Skills: - Proficient in QuickBooks. - Experience with high-volume transaction environments. Our business is located near Didcot in Oxfordshire.

I'm looking for a skilled web designer to create a modern, minimalistic website that offers functionality for user registration, login, and job application. Key Requirements: - The design should be modern and minimalistic in style. - The website needs to include a registration form, a login form, and an application form for job seekers. Your expertise in designing and building functional, user-friendly websites will be crucial for this project. Experience in job portal development would be a plus. Your portfolio should demonstrate a strong sense of aesthetics and user experience.

I am looking for a highly capable customer care representative who can cover all the bases - email, phone, and live chat support. - The primary language you should be fluent in is English. - Having a background in the technology and finance industries would be a great advantage. - You are expected to be prompt, polite, and comprehensive in your responses.

Hello, we have the following problem with our shop. We had to use JavaScript to bypass the automatic thumbnails that WooCommerce creates for the customer, as some of the images were cropped. This created the problem that the images were different sizes. We have now tried to solve the problem as follows: <a href="" class="woocommerce-LoopProduct-link woocommerce-loop-product__link"> <img fetchpriority="high" fetchpriority="high" width="650" height="625" src="" class="attachment-woocommerce_thumbnail size-woocommerce_thumbnail" alt="" decoding="async" srcset="" sizes="(max-width: 650px) 100vw, 650px"> <h2 class="woocommerce-loop-p...

I'm in need of a skilled graphic designer to create a data-driven infographic. This project will be focused on marketing promotion. Key requirements: - Expertise in creating infographic...graphic designer to create a data-driven infographic. This project will be focused on marketing promotion. Key requirements: - Expertise in creating infographics, particularly in a data-driven style. - Strong understanding of design principles and marketing concepts. - Proven track record of creating visually appealing and high-converting infographics for marketing purposes. The primary goal of this project is to help us promote our product/service effectively using the power of data visualization. It should be able to engage and inform our target audience while aligning with our b...

...Website & App Development For An Ecommerce Website On Shopify Platform- Multi-Language Features: Technical Details: Implementing multi-language support involves setting up language-specific content, translating product descriptions, and configuring Shopify's language settings. This requires knowledge of HTML, CSS, and JavaScript for custom coding. Adjustable Delivery Price Options For Different Customer Groups: Technical Details: This feature requires integrating Shopify's API and possibly third-party logistics services to automate and customise delivery options. Implement a dynamic pricing module for delivery costs based on customer groups, location, and order value. This module should also include a premium delivery option, all...

In a fast-paced 30-second video, we aim to captivate our audience with the thrilling announcement of our cement factory's SASO certification. Before revealing this prestigious achievement, we want to showcase glimpses of our relentless commitment to quality standards since our inception. Whether it's in manufacturing, supply chain, or customer service, we've been dedicated to excellence. Additionally, we'll provide insights into the significance of obtaining this certification. Content: Introduction: Engaging visuals depicting the essence of our factory's operations. High-quality footage showcasing our manufacturing process, supply chain management, and interactions with customers. Commitment to Quality: Dynamic scenes highlight our journey toward...

I'm looking for a freelancer to set up Atomic Email Sender software on my laptop for ongoing product/service promotion email marketing campaign. Key Requirements: - Set up Atomic Email Sender on my laptop ensuring it's fully operational - Help me import my existing, curated email list for the campaign - Ensure the email set up includes basic customizations like name personalization Ideal Skills and Experience: - Proven experience with email marketing software setup, particularly Atomic Email Sender - Proficiency in managing email lists and contacts - Understanding of basic email personalization techniques and segmentation Please include in your bid any relevant experience you have with similar projects.

For our organization's continued growth, we are moving towards streamlining operations, enhancing customer service, and ramping up overall efficiency. - Objectives: We're eagerly seeking someone who can adeptly integrate MS Dynamics Field Service into our pre-existing systems. This step is important in achieving our above goals. - Required Functionalities: The necessary functionalities needed from MS Dynamics Field Service include work order management, resource scheduling, and inventory management. - Current Systems: Our existing infrastructure includes a CRM and ERP system which will be part of the integration process. The ideal candidate for this task would be experienced in system integrations, particularly with MS Dynamics Field ...

I'm seeking a professional with a strong background in business organization and operations. The main priorities for my existing business are to increase revenue, improve efficiency and expand our market reach. Ideal skills and abilities for this project would be: - Expertise in business organization design and restructuring processes to enhance efficiency. - Experience in designing strategies for business expansion and revenue growth. - Proven track record in overcoming customer acquisition issues and operational challenges. Your role will be to identify solutions that target these specific areas of improvement. Input from an experienced, insightful professional will be invaluable in helping my business thrive. Your fresh perspective may be exactly wha...

I'm looking for a skilled designer to create a visually appealing media kit for my business. Key Points: - The media kit should include a mix of pictures and infographics, providing an engaging and informative snapshot of our company to potential clients. - I need the kit to be well-structured and professional. It should include our company background and some customer testimonials to build credibility. - The target audience for this media kit will be our potential clients, so it needs to be tailored to their needs and preferences. Ideal Skills and Experience: - Strong background in graphic design, with a portfolio that demonstrates previous work in creating high-quality infographics and pictures. - Experience in creating media kits, or similar marketing...

This project involves analyzing the influence of exclusive offers and promotions on social media and how it impacts businesses. I'm seeking a detail-oriented individual adept in research methodologies. Although I didn't specify my preferred methodology, I am open to your suggestions in terms of whether we should use quantitative, qualitative, or a mixed approach. An understanding of marketing principles would be beneficial. Your research and insights will ideally aid businesses in leveraging social media offers to their advantage.

4-5 Multiple signature style logo designs for your company, we'll try our best to deliver you the best of best and results of Logo design within 2 days and our service includes unlimited revisions until your satisfaction

### Scope of Work for ChatMate Plugin Development #### Vision Develop a Gen AI-enabled ChatBot application using pre-built Google Dialogflow CX agent tailored for e-commerce merchants on WordPress and WooCommerce. #### Core Functionalities Utilize Dialogflow's pre-built "Order Account & Management" agent and enhance it with the following functionalities: 1. **Pre-built Agent Functionalities in Google Dialogflow CX:** - Account Management Flow - Address Collection and Update Flow - Agent Redirect Flow - Alphanumeric Collection - Order Cancellation - Card Collection and Replacement Flow - Offers and Deals Presentation - Order ID Collection - Order Management Flow - Password Reset Flow - Purchase Item Flow...

I have a Python script that needs integration with a Telegram bot. The requirement is to connect the code with the Telegram bot to send questions from the Chegg website. Key tasks: - Integrating the existing Python code with a Telegram bot to send questions from the Chegg website - Automating the assignment of student IDs for each Chegg website task The ideal freelancer should have: - Proven experience in Python programming - Previous work with Telegram bot integration - Familiarity with Chegg website tasks and automation - Good understanding of API integrations Please share your relevant experience and any insights into how you plan to approach this integration.

I'm seeking a skilled email marketer to create and execut...should focus on exclusive offers and discounts. Key Tasks: - Develop a comprehensive email marketing strategy for our product promotions. - Create engaging and compelling email content that highlights exclusive offers and discounts for our existing customers. - Schedule and send out the emails at appropriate times to maximize open and click rates. Ideal Skills and Experience: - Proven experience in email marketing, particularly in the realm of promoting products. - Proficiency in developing effective email marketing strategies. - Ability to craft engaging and compelling email content that will resonate with our existing customers. - Familiarity with email marketing tools and platforms for scheduling an...

Tasteat is an innovative food delivery platform specifically designed for travelers staying in hotels and B&Bs. It seamlessly connects guests with local restaurants through a digital menu accessed via QR codes in their rooms. Tasteat enhances the guest experience by offering a convenient and diverse selection of local gastronomy, allowing travelers to enjoy authentic local dishes without leaving their accommodations. We are seeking a talented graphic designer to create an attractive call to action set of materials (e.g., table tents, frames, refrigerator magnets) that will be displayed in hotel rooms, public areas, and in houses/apartments. These materials should promote our service and engage visitors to scan and order. Each design should contain a QR code that guests c...

We are looking for an experienced web developer to finalize our already live and functional website. The remaining tasks are simple and involve minor adjustments and specific optimizations. Our team will be available to assist you throughout the process to make your work as easy as possible. Tasks to be Completed: User Interaction Optimization: Slightly improve transitions and animations for a smoother user experience. Revise a few interactive elements to increase engagement. Integration of Specific Features: Integrate an online appointment scheduling system (e.g., Calendly). Develop and integrate a simple gift card management module. Integrate an online chat system to enhance customer support. Responsive Adjustments: Ensure all pages and new elements are properly...

I am looking to skyrocket the sales for my imitation and silver Jadau Kundan jewelry manufacturing business. With sales having dipped recently, I am seeking an experienced marketer to enhance my Instagram marketing strategy and to expand my brand presence across additional digital platforms. - **Instagram Marketing Optimization:** - Analyze current Instagram strategy - Increase follower engagement and content reach - Implement targeted advertising campaigns - Collaborate on creative content creation - **Digital Platform Expansion:** - Identify and establish presence on additional social media platforms (e.g., Facebook, Pinterest) - Develop a cohesive brand message across all channels - Explore opportunities for e-commerce and online marketplaces - **Sales Str...

I'm looking for a skilled developer to create an android app that will connect with machine hardware via Bluetooth and communicate with an ESP32/similar microcontroller. Also design a PCB to integrate the microcontroller with the machine's electronically operated devices. - Design: I don't have a specific design in mind, so I'd need your help with designing the app. - Design: Design a pcb to integrate microcontroller and other electronically operated features. - Functionality: The key functionality of the app will be to control the LEDs on the machine. More specifically, I'd like the LEDs to be used to scan an object. Ideal skills and experience for this job include: - Proficient in Android app development - Experience with Bluetooth integra...

I am looking for a skilled developer who can convert my existing Avitor game website into a mobile application for the Play Store. Key requirements: - Conversion of the website to an intuitive and engaging mobile app - Ensuring smooth navigation and user experience on a mobile platform Please note, I skipped some questions about the current website and the features I'd like in the app. I'd be happy to discuss this further with the successful bidder. Ideal skills and experience: - Proficient in app development for Android - Strong background in website to app conversion - Ability to ensure compatibility and optimization for mobile devices.

...ready for my upcoming WIX Website. The website will contain a mix of multimedia content including text, images and videos. Additionally, the site will need to have e-commerce functionality for a software subscription service. Key Responsibilities: - Transform a provided design into a user-friendly and visually appealing WIX website. - Incorporate multimedia content effectively. - Integrate e-commerce functionality for a software subscription service. Ideal Skills and Experience: - Proven experience in WIX website design, with a portfolio showcasing previous work. - Expertise in creating multimedia-rich websites with seamless integration of text, images and videos. - Experience in developing and implementing e-commerce functionality, particularly in t...

Perfect english is needed. You need to be able to teach and tutor me in relational data bases and sql. You must be able to share screen and communicate quickly and fast. You must be available from today till 24th of May. I'm looking for an experienced database professional to assist with a relational SQL database project. You will need to assist me to answer questions about the following: The required tasks include: - Relational data bases ( administration, normalisation, sql workbench, my sql, data modelling) - Writing SQL queries - Designing the database schema - Optimizing query performance This project specifically involves MySQL, sql workbench, so proficiency in this database system is a must. The complexity level of the project is intermediate, focusing o...

I need a expert ServiceNow HAM Pro architect/expert to assist in one of backend interview process. The expert needs to just share his screen and support me for the interview questions Key Responsibilities: - ITAM HAM PRO (majorly needed) - experience of 8 -10 years guys should only connect - Overseeing software asset management Integration Expertise: The ideal candidate should possess advanced skills and support me for the interviewSpecifically, they must have experience: - Integrating with ITAM/HAM/HAM PRO/ CMDB - Powershell/jelly script knowledge - Integrating with ITSM tools - Integrating with monitoring tools Objectives: Part of your role will involve implementing strategies to achieve the following goals: - Improve asset tracking and visibility...

...Requirement Document for my SaaS product. Your primary responsibilities will include creating a detailed: - Defined Persona - Defined User Goals - User Expectations and Pain Points - List of touch points and channels - User Flow - Customer Journey Flow - Wireframe - Clickable Prototype design in figma - UX Prototype with color and graphic designed with all proper dashboards This document will be crucial to the success of my product, ensuring that the subsequent development and design stages are aligned with our user's needs. Ideal Skills and Experience: - Previous experience in creating Product Requirement Documents for SaaS products - Ability to understand and define user personas, goals, and journeys - Proficiency in creating User Flows - Strong UX design ...

One month SEO service for 1 website and 20 keywords

I'm in need of a system that efficiently and accurately captures and records detailed customer policy information. Key information to gather includes: - Policy Information - Policy Type - Effective Date - Expiration Date - Premium - Carrier Company This information will help us keep accurate records, keep track of expiration dates, and better understand the coverage our clients have. The ideal person for this job would have experience in CRM development, database management, and a strong understanding of data privacy and security matters. Your task will be to set up a data capture followed by populating those information into our database. Understanding of insurance company's workflow will be an added advantage.

I'm looking to create 10 distinct Facebook profiles, each representing a different facet of my business. These profiles will be mainly used for promoting my products and services. Key Requirements: - 7 separate Facebook profiles - No need for unique content: I'm looking for the same, consistent content across all profiles. Ideal Skills and Experience: - Proficiency in Facebook profile creation and management - Understanding of social media marketing principles - Experience in product or service promotion through social media - Excellent communication skills to engage with potential customers - Creative thinking to showcase products in an appealing way. Your main responsibilities will include creating the profiles, managing content posting and eng...

I'm looking for an expert web developer who is very familiar with WordPress, Elementor, and the WoodMart theme. I've already got a design prepared for my e-commerce website and I'm looking for someone to help me bring it to life. Which work have to be done: - we setup a UX-Design. One for the desktop version and one for the mobile version. Your job is to setup these template sites and adjust the menus and everything regarding to the design. We will fill it up later with the right content. + Start page + main categorie side + under categorie side + article page - our design team will assits you by questions. - you have to import the articles from our actually side to the new development ...

...Typescript, Java, and Spring to join our team for an exciting HR Tech project. This project aims to streamline the onboarding process for candidates while enhancing the efficiency of recruitment for companies. Key Features: 1. Onboarding Process: The platform will feature a comprehensive onboarding process for candidates, designed to facilitate a smooth transition into their new roles. This process will consist of four main steps: - Technical Quiz: Candidates will undergo a technical quiz to assess their domain-specific knowledge and skills. - Audio Recording: Candidates will be prompted to record audio responses to predetermined questions, allowing recruiters to gauge communication skills and confidence. - Technical Interview: A technical ...

I'm seeking a proficient marketer with demonstrated skills in creating and managing paid ads across Facebook, Google, Instagram, and TikTok. Your role will involve: - St...across Facebook, Google, Instagram, and TikTok. Your role will involve: - Strategizing, developing, and managing ads on the specified platforms. - Creating captivating infographics, videos, and social media posts. - Utilizing email marketing to achieve three main goals: increase sales, bolster customer loyalty, and promote new products/services. Ideal candidates should have a strong background in digital marketing, content creation, and email marketing, with proven results in boosting sales and customer engagement. Please include in your bid evidence of your ability to consistently generate results ...