Customer Service Experts

$8-15 USD / hour

Closed

Posted

over 7 years ago

$8-15 USD / hour

ire Your Boss is looking to build a team of outstanding Customer Service Experts. Who can delivery fast, personalized service to some Fortune 500 companies. Some of these companies are the in telecommunications, hospitality and roadside assistance, just to name a few! Some of your responsibilities will include but not limited to: 1. Answer inbound call 2. Access customer records and verify customer account information 3. Identify potential customer needs and recommend solutions based on those needs 4. Access customer databases, knowledge resources, and technical applications to determine root causes and resolutions 5. Process customer payments using credit or debit cards 6. Customer bill review Qualifications: 1. Basic PC keyboarding skills 2. Excellent verbal and written communication skills 3. Strong problem-diagnosis and problem solving skills 4. Multi-tasking skills, showcased through the use of several applications Being a part of the Fire Your Boss team allows you to work comfortably from home, while remaining supported and encouraged as if you were in an office environment. Our business is expanding, and we are looking for top-notch professionals to join us. If you are interested in support and stability within a company that offers the tools necessary to take your stay-at-home career to the next level, apply today! You can work a minimum of 15 hours a week on any day that you choose. This is an on going Project. This work at home job is not available to Client Support Professionals residing in California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.

Project ID: 11741211

About the project

44 proposals

Remote project

Active 8 yrs ago

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44 freelancers are bidding on average $12 USD/hour for this job

@jkaranm

Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, SMM, VAs to name a few. We are highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have agents who have more than 7 yrs doing telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now and we mostly have clients here in Freelancer. We have been practicing good team work, team effort, and integrity that's why we have good reviews (you may check it on the profile page). Cheers, JM

$8 USD in 15 days

5.0

(93 reviews)

8.2

@schoudhary1553

Dear Project Poster, I have relevant hands on 5 years of experience .We have a team of all the skills. I assure you about the work quality and time delivery. Please give me chance to complete this project. I Have 100% completion ratio. I had already done the same work in past. Looking forward to hear from you. Let me give an opportunity to work. We can talk further when you message me.

$8 USD in 15 days

5.0

(244 reviews)

7.9

@CCharles1

Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I am a very much reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I believe that being discreet and pleasant will make me a suitable applicant and trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. A voice sample is available in my Portfolio. Please have a listen. CV will be presented upon request. Looking forward to having a chat with you!

$15 USD in 15 days

5.0

(35 reviews)

6.6

@cheemaseerat

I am a result oriented individual with proven track record and my objective is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. I am working in a telecommunication field for more than 6 years ,having great experience in dealing with B2B and B2C customers ,have a chat to discuss more.

$8 USD in 15 days

5.0

(2 reviews)

3.1

@kash2710

Hello Sir, I have got 11 years of experience in customer handling over the phone and have worked with companies like IBM, Dell, Bell Canada and also I have good experience in handling any kind of customers and I am sure I will be able to help you in the same. Hope to hear from you soon. Yes I can start from today. My skype id is kaushik2710 and I am always available during us hours. Thanks Kaushik

$10 USD in 15 days

5.0

(8 reviews)

2.4

@Purple0rchids

Working with words is a passion for me. Through different projects, I have edited and proofread hundreds of papers and written some powerful content too. I am excited at the possibility of working with you in this capacity. My love for the well written words goes a long way in my success in doing justice to any project that I pick up and I am confident that this will be of great assistance to you.

$8 USD in 10 days

5.0

(3 reviews)

1.1

@sarath23eee

i hope that i have every qualities that you are looking for having strong customer management skill and always keeps myself motivated for handling any kinds of official stress and always have a positive attitude towards work.

$8 USD in 21 days

0.0

(0 reviews)

0.0

@namangarg99

A proposal has not yet been provided

$11 USD in 10 days

0.0

(0 reviews)

0.0

@ibrkha

A proposal has not yet been provided

$11 USD in 5 days

0.0

(0 reviews)

0.0

@Franbru

Good evning, I'm spanish native speaker , also i can work in english and italian. I have a big experience at costumer support (face to face, emailing, call center, office pack, etc). More than 6 years. Data entry. Excel domination. I'm starting at freelancing platform and is for that why i dont have feedbacks yet. I'm just waitin to show my value work. I can offer seriously , effective and punctual work. Hope to meet you at work. Regards.

$8 USD in 15 days

0.0

(0 reviews)

0.0

@amitarai

Hello My name is Pranav I have checked the details shared by you will do done exactly what you want Please consider my bid and we can discuss more so that i can assist you in better way our services always with you even we complete the project My Portfolio https://www.freelancer.com/u/amitarai.html

$10 USD in 15 days

0.0

(0 reviews)

0.0

@mohamedalina50

Vodafone International Account Senior advisor Resolving calls efficiently and effectively. Work as part of a team to ensure offering world-class Customer Service at all times. Proactive in regards to the improvement of processes and procedures. Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service. Mentor and support new employees. Meeting service level in handling all transactions measured through productivity reports.

$10 USD in 15 days

0.0

(0 reviews)

0.0

@rohit0391

I have an experience of customer service representative for an US based MNC, where I was handle inbound calls and doing outbound calls. The company was online medicines seller via a website and I was a part of the customer support team, where customer could come up with any query which I was trained to solve it over phone. So I feel I could be fit for this task as I have experience and I love interacting with people

$11 USD in 30 days

0.0

(0 reviews)

0.0

@redragequeen

I'm great in customer service and data entry

$12 USD in 25 days

0.0

(0 reviews)

0.0

@mvsdj

I am the best candidate for this project because of my extensive experience in customer service, not just as a front line rep but also as a team manager, trainer and subject matter expert.

$8 USD in 15 days

0.0

(0 reviews)

0.0

@wawas101

Hi, Good Day! My name is Mary Cris Y. De Vera. I have been in the BPO industry for 5 years. It has taught me excellent customer service, time management and effective communication skills. I have been with different lines of business like Sprint, Comcast cable, Bid TV and Blue Shield of Ca. I am a Registered Nurse in my country and I also have an IELTS certificate. I believe that I am the best candidate for the job offered above because I have the time, discipline and experience to get the job done. I hope to hear from you soon. Thank you for your time. Truly Yours, Mary Cris Y. De Vera

$12 USD in 15 days

0.0

(0 reviews)

0.0

@dhaka539

Hi, My strength is my singular ability to carve elegant and realistic ice sculptures, quickly and on a modest budget. If you're looking for a unique way to commemorate your ceremony, I can help you freeze that special moment in time. Kind Regards Md. Mahbub Shaheen

$12 USD in 15 days

0.0

(0 reviews)

0.0

@Travislamb1

I work approximately 25 hours a week possessing blood samples. I have also have worked for various telemarketing company's throughout the years such as West telemarketing, Consumer Reports and USAA.

$13 USD in 25 days

0.0

(0 reviews)

0.0

@Bethann816

Good morning. I have all the skills you are looking for. I speak fluent English and have great grammar skills. I look forward to talking to you soon. Thank you for your time.

$12 USD in 15 days