Phone Support Jobs

Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.

A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.

Here's some projects that our expert Phone Support Operators made real:

  • Making outgoing and incoming calls to proactively approach customers
  • Handling customer support inquiries via phone or live chat
  • Responding to a range of questions from customers in english and other languages
  • Scheduling appointments for customers
  • Verifying products/services on sites
  • Taking photos of locations
  • Making calls to friends or family members for a particular purpose

Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!

From 26,413 reviews, clients rate our Phone Support Operators 4.84 out of 5 stars.
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    14 jobs found, pricing in GBP

    We are searching a person for Part Time Job (4 hours a day) at the supermarket, $15 per hour. We can verify that the person spends 4 hours in the supermarket taking photos of products. That means $60 dollars for each day, $360 the week. This job involves going to a supermarket and taking photos of products (3 photos for each product). You'll only need a basic cell phone camera without editing photos. See attached sample photos. A list of product categories will be provided and there is no limit to the number of products to be shipped. If you are interested, leave a message and I will give you more information.

    £16 / hr (Avg Bid)
    Local
    £16 / hr Avg Bid
    1 bids

    We are looking for someone to perform an in-person audit at a testing center in Brighton & Hove. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. We provide full training. Date is flexible, pays for 2 hours but you are only required to be on site for about 45 minutes. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***

    £15 / hr (Avg Bid)
    Local
    £15 / hr Avg Bid
    1 bids

    I am seeking researchers in Hamburg, Germany to conduct market research for a bar audit. The ideal candidate should have good communication skills. You will have to own and android mobile device in order to be eligible for this project. You will visit 20 bars in the city of Hamburg every month and the payment for this project is €200 (per month) In each bar you will assess 1 product using our app that you will download on your phone. Product costs will also be covered at the end of the project. Training material will be provided before the project begins. Please Note: You must be available to complete the project within 10 days of every month. A start date and deadline will be provided every month. Specific requirements for the project include: - Conducting bar audits ...

    £212 (Avg Bid)
    Local
    £212 Avg Bid
    2 bids

    We are looking for someone to perform an in-person audit at a testing center in Munich. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. We provide full training. Date is flexible, pays for 2 hours but you are only required to be on site for about 45 minutes. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***

    £27 / hr (Avg Bid)
    Local
    £27 / hr Avg Bid
    6 bids

    Hello Freelancers, We're looking for customer support agents to join our team. Duties: - Taking Calls - Helping customers to place orders - Helping customers to locate their packages - Solving issues with customers - Order status - Answering emails Time Zone: Atlantic Standard Time Working Shifts: Saturdays and Sundays - From 9:00 am to 4:00 pm This is EXCLUSIVELY for a long-term position. Good luck!

    £13 / hr (Avg Bid)
    £13 / hr Avg Bid
    55 bids

    I am seeking researchers in Stockholm, Sweden to conduct market research for a bar audit. The ideal candidate should have good communication skills. You will have to own and android mobile device in order to be eligible for this project. You will visit 20 bars in the city of Stockholm every month and the payment for this project is €200 (per month) In each bar you will assess 1 product using our app that you will download on your phone. Product costs will also be covered at the end of the project. Training material will be provided before the project begins. Please Note: You must be available to complete the project within 10 days of every month. A start date and deadline will be provided every month. Specific requirements for the project include: - Conducting bar audi...

    £171 (Avg Bid)
    Local
    £171 Avg Bid
    3 bids

    I am looking for a consumer to conduct a store audit in Rio de Janeiro . -The project in a nutshell: -All information will be captured via our company's App that has to be downloaded by way of a link emailed to the successful candidate. -Visit 12 supermarkets in Rio, addresses will be provided. Assess packaging of products for our client, products include baby diapers, feminine hygiene products, kitchen paper and toilet paper. -10 samples per a product has to be assessed. E.g Product A is baby diapers, 10 of these will have to be looked at closely for defects. -If samples are good no photos are required, if samples have defects photos are required showing the defect clearly. -No products need to be purchased. -Good quality photos are essential. -Photos are required of the s...

    £174 (Avg Bid)
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    £174 Avg Bid
    10 bids

    Pre Employment Vetting (New Jersey) Background Checks Required: - Employment Verification Report Format: - Specific format required Deadline: - Completion of vetting process within 1 week Ideal Skills and Experience: - Experience in conducting employment verification background checks - Familiarity with New Jersey employment laws and regulations - Attention to detail and ability to accurately gather and analyze employment information - Strong organizational and time management skills to meet the 1-week deadline

    £79 (Avg Bid)
    Local
    £79 Avg Bid
    1 bids

    I am seeking researchers in Zurich, Switzerland to conduct market research for a retail audit. The ideal candidate should have good communication skills. You will have to own and android mobile device in order to be eligible for this project. You will visit 20 bars in the city of Zurich every month and the payment for this project is €200 (per month) In each bar you will assess 1 product using our app that you will download on your phone. Product costs will also be covered at the end of the project. Training material will be provided before the project begins. Please Note: You must be available to complete the project within 10 days of every month. A start date and deadline will be provided every month. Specific requirements for the project include: - Conducting bar a...

    £193 (Avg Bid)
    Local
    £193 Avg Bid
    2 bids
    Speaker hookup 13 hours left

    I would like someone to help me hook up a wired speaker to my other audio equipment. I'm not looking for any installation - just someone who can help me connect it up properly so that it functions properly and sounds great. I'm sure you know why a quality sound system is important, so if you can help me out that would be much appreciated. Thanks!

    £197 - £590
    Local
    £197 - £590
    0 bids

    Hello Freelancers, We're looking for customer support agents to join our team. Duties: - Taking Calls - Helping customers to place orders - Helping customers to locate their packages - Solving issues with customers - Order status - Answering emails Time Zone: Atlantic Standard Time Working Shifts: Saturdays and Sundays - From 9:00 am to 4:00 pm This is EXCLUSIVELY for a long-term position. Good luck!

    £129 (Avg Bid)
    £129 Avg Bid
    138 bids

    Project Description: Casino Listing Call and Inquiry Skills and Experience: - Fluent in English with conversational fluency - Excellent communication skills - Attention to detail - Comfortable making phone calls and taking notes Project Requirements: - Call a casino listing and ask questions about promotions and bonuses - Only key details need to be noted down, no need to record the entire call - Gather information on operating hours, available games, and promotions and bonuses - Ensure accurate and detailed notes are taken during the call Additional Information: - The freelancer must have a good understanding of the English language to effectively communicate with the casino representative - The project requires the freelancer to be proactive in asking the right questions and gathering...

    £9 / hr (Avg Bid)
    £9 / hr Avg Bid
    25 bids

    Hi! I am looking for someone to pick up a package from a storage facility at HP18 0RD Monday- Friday 8am- 4pm, print and attach an EVRI return label to package and drop it off at a local EVRI location. The package weighs less than 5kg and does not require special handling. Please contact me with any questions or to submit your offer for this project. Thank you!

    £32 (Avg Bid)
    Local
    £32 Avg Bid
    2 bids

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