Phone Support Jobs

I’m looking for a reliable technician who can jump in remotely whenever my team runs into trouble with any of our laptops, desktops, or mobile phones. Most of our computers run Windows and a smaller set are on Linux, so you’ll need to feel equally comfortable in both environments. Typical headaches you’ll tackle include: • Slow system performance that disrupts daily work • Intermittent or obvious hardware malfunctions • Software errors that won’t clear with a simple reinstall I’ll grant a secure remote connection each time an issue is logged, and I expect fast, clear communication while you diagnose and resolve the problem. If additional parts, patches, or configuration changes are required, I’ll need concise documentation so I can...

Я ищу надёжного диспетчера, который будет полностью закрывать приём входящих вызовов для нашей сервисной компании по ремонту и обслуживанию самой разной бытовой техники. Звонки поступают как на английском, так и на русском языках, поэтому свободное владение обоими обязательно. Работа простроена так: с 9-00 до 17-00 (по-умолчанию, можем обсудить сдвиг) вы отвечаете на входящие звонки клиентов, выясняете модель техники, характер неисправности и удобное время визита, фиксируете заявку в нашей CRM и оперативно передаёте её ближайшему доступному технику. Базовая координация — проверка, дошёл ли мастер до клиента, не изменилось ли время, и своевременное обновление статуса заказа. Мне важно: чёткая и грамотная устная речь, внимательность к деталям и ответственность за каждую заявку. О...

We are seeking a reliable customer support rep to handle email and phone support with experience in the telemedicine industry. Responsibilities: - Reply to customer emails quickly and professionally - Take inbound/outbound calls (orders, accounts, general questions) - Escalate complex issues and document all interactions in our system Requirements: - Fluent English (written + spoken) with minimal accent - Customer service experience (remote preferred) - Comfortable with email/CRM tools and phone systems Strong communication, problem-solving, and multitasking

I need a customer-focused professional who can mirror my own calm, courteous style when guiding customers to the information they need. Day-to-day work will involve answering product questions, tracking orders, and smoothing over the occasional complaint so every interaction ends on a positive note. You will: • Respond promptly in clear, friendly English. • Keep concise records of each interaction so I can see trends and recurring issues. • Escalate technical or billing problems you cannot solve yourself, following the procedure I’ll provide. • Send me a short weekly summary of volume handled, common questions, and any recommendations for improvement. To succeed you should already feel comfortable switching between email, chat, or phone as situations demand an...

I have a spreadsheet containing 1,588 customer records and I need to know, with certainty, which of those people still work at the companies listed. The core of the job is a phone-based employment check for every contact. You will place a quick verification call, confirm the individual’s current role or learn that they have moved on, and capture any new details that surface (updated title, replacement contact, bounce-back information, etc.). In addition we need to check the physical address details. Alongside the calls, please tidy up each email address so the file comes back to me ready for outreach—obvious typos corrected and any domains that no longer exist flagged. Full server-level pinging is not necessary; accuracy on current employment is the priority. Because I don&r...

I have a spreadsheet containing 1,588 customer records and I need to know, with certainty, which of those people still work at the companies listed. The core of the job is a phone-based employment check for every contact. You will place a quick verification call, confirm the individual’s current role or learn that they have moved on, and capture any new details that surface (updated title, replacement contact, bounce-back information, etc.). In addition we need to check the physical address details. Alongside the calls, please tidy up each email address so the file comes back to me ready for outreach—obvious typos corrected and any domains that no longer exist flagged. Full server-level pinging is not necessary; accuracy on current employment is the priority. Because I don&r...

Remote Client Call & Case Support Assistant We are seeking a dependable remote assistant with excellent spoken English and clear enunciation to communicate with clients by phone and help keep their cases moving forward. This role is ideal for someone with a calm, professional phone presence who can guide clients through next steps and ensure required paperwork is completed on time. Responsibilities: Make outbound calls to new and existing clients, speaking slowly, clearly, and with strong English enunciation so clients feel comfortable sharing sensitive information. Accurately record call notes in the CRM and schedule follow-up calls as required. Complete all scheduled follow-up calls on time, including reminders, information collection, and signature coordination. Gather required clie...

Remote Client Call & Case Support Assistant We are seeking a dependable remote assistant with excellent spoken English and clear enunciation to communicate with clients by phone and help keep their cases moving forward. This role is ideal for someone with a calm, professional phone presence who can guide clients through next steps and ensure required paperwork is completed on time. Responsibilities: Make outbound calls to new and existing clients, speaking slowly, clearly, and with strong English enunciation so clients feel comfortable sharing sensitive information. Accurately record call notes in the CRM and schedule follow-up calls as required. Complete all scheduled follow-up calls on time, including reminders, information collection, and signature coordination. Gather required clie...

I need a reliable voice on the phone who can guide my clients through the next steps of their case and keep their paperwork moving. Most of the work revolves around divorce, bankruptcy, and other family-law forms, so familiarity with those document types—or the willingness to follow my step-by-step templates carefully—is essential. Day to day you will: • Place outbound calls to new and existing clients, speaking slowly and clearly in English so they feel comfortable sharing sensitive details. • Record outcomes in the CRM and schedule any required follow-up, then call back when those dates arrive. • Coordinate “any and all” additional calls that come up—sometimes that’s a reminder, sometimes it’s collecting a missing signature...

Uzaktan çalışma sisteminde faaliyet gösteren bahis firmamızın Canlı Destek ve Çağrı Merkezi birimlerinde görevlendirilmek üzere ekip arkadaşları arıyoruz. Genel Nitelikler 20–35 yaş aralığında Türkçeyi yazılı ve sözlü olarak iyi derecede kullanabilen Pozisyon Bilgileri Canlı Destek Personeli Müşterilere bilgisayar üzerinden canlı chat sistemi aracılığıyla yazılı destek sağlanır. Günlük çalışma süresi 9 saattir ve bu süreye 1 saat yemek molası dahildir. 3 farklı vardiya bulunmaktadır. Yoğun dönemlerde ücretli fazla mesai yapılabilir. Maaş sabittir, pozisyon yükselmesi haricinde yılda 2 kez zam uygulanır. Ortalama aylık kazanç eğitim sürecinde 28.500₺, eğitim ta...

Necesito reforzar nuestro primer nivel de soporte con una persona capaz de atender llamadas y chats de lunes a viernes en media jornada (horario de mañanas en España pero combinable con otros proyectos siempre que se informe previamente). Qué espero de tu parte • Atención en castellano y catalán (valorable), manteniendo un tono cordial, ágil y coherente con nuestra voz de marca. • Gestión simultánea de teléfono y chat en vivo, resolviendo las incidencias habituales de Level 1 (no hay aluvión de llamadas). • Sólida experiencia previa con clientes de los sectores IT y asegurador; conocer la terminología y los tiempos de respuesta típicos es clave. • Manejo fluido de herra...