Technical Support Jobs

I need someone to set up multiple laptops. The setup includes: Create admin and additional user login for each laptop. Connect laptop to printer Ideal skills and experience: - Experience with setting up printers - Proficiency in Windows installation - Experience with user account setup

I need a specialist to install and fully configure macOS on a machine that is currently blank. The job covers preparing the drive, running the installer, applying the latest updates, and making sure the system boots cleanly every time. Once the OS is live, I need the basic user account created with administrative rights, standard security settings enabled, and essential preferences (keyboard, trackpad, regional) tuned so the system is ready for everyday use. I will supply the hardware, the official macOS image, and any required licences; you bring the know-how to get everything running smoothly. A brief hand-over call or concise step-by-step summary at the end will confirm the setup and let me maintain the machine going forward.

I’m bringing a new Technical Support Specialist onto our team to handle real-time, in-app chat conversations with our users. Your primary focus will be answering general inquiries quickly and clearly while maintaining a friendly, professional tone that reflects our brand. What you’ll do • Monitor the in-app chat queue and respond to questions within our target response time. • Guide users through basic troubleshooting steps or direct them to the appropriate self-help resources. • Capture concise, accurate notes for every conversation so future agents can see the full history. • Escalate complex technical issues to our senior engineers when needed and follow up until the user confirms the matter is resolved. • Spot recurring questions or pain points and...

I need a true GoHighLevel pro to step in every time we sign a new client and guide them smoothly through their first days on the platform. Your recurring mission is clear: create each client’s account from scratch, tailor the system to their needs, build out workflow automations, and plug GoHighLevel into the external tools they already rely on. Here’s what the role looks like in practice: • Account setup – snapshots, users, permissions, and default settings completed before the client’s kickoff call. • System customization focused on workflow automation – funnels, pipelines, triggers, and campaigns ready to run without manual intervention. • Seamless integration with existing CRM systems and marketing platforms so data flows bi-direction...

I need a fresh Microsoft Exchange deployment that ties neatly into my existing domain and email hosting. The user base is small—fewer than fifty mailboxes—but the configuration must allow me to recall or fully remove a message from a customer’s inbox even if it has already been opened. Please handle the full setup: installing the latest stable Exchange version you recommend, joining it to my domain, creating the required mailboxes, applying all DNS and SSL settings, and enabling the built-in Message Recall feature (or any transport-rule solution that achieves true recall across Outlook clients and OWA). Once everything is in place I’ll also need a brief hand-over session so I know exactly how to issue a recall and verify its success. Deliverables • Exchange...

I’m looking for a Europe-based freelance IT engineer who can design, install, and maintain a reliable Local Area Network focused on routers and switches. The cabling is already in place, so I need someone who can come in, assess the existing environment, recommend any additional hardware if required, configure everything for optimal performance, and make sure the network scales easily as our headcount grows. Once the core is live I’d like occasional proactive maintenance and rapid, on-call troubleshooting when issues pop up. Familiarity with the major enterprise switch and router vendors is essential, and I’m happy to work with you on firmware standards, VLAN segmentation, and best-practice documentation. Deliverables I expect: • Detailed implementation plan (inclu...

**We Are Looking for a Freelance Senior SAP FICO Consultant** We are currently looking for an experienced **Freelance Senior SAP FICO Consultant** to support an ongoing SAP Finance project. **Role:** Senior SAP FICO Consultant (Freelance / Remote) **Responsibilities:** * Implement and configure SAP FICO modules (Financial Accounting & Controlling) * Work on SAP FI components such as GL, AP, AR, Asset Accounting, and Bank Accounting * Configure SAP CO components including Cost Center Accounting, Profit Center Accounting, and Internal Orders * Support business process analysis and system configuration * Provide functional support and resolve SAP FICO related issues * Collaborate with technical teams for integrations and enhancements * Assist in testing, documentation, and go-live sup...

I run five different mailboxes inside Outlook Classic on Windows, and only the Gmail-based business address has suddenly stopped sending or receiving. Outlook shows no visible error code—it simply does nothing. I have already removed and re-added the profile, so the usual reset steps are done. Microsoft support admitted there is a known handshake problem between Outlook and Gmail; apparently there is a specific fix involving the OAuth / IMAP settings that I don’t have in hand. If you’ve dealt with this exact Gmail-to-Outlook connection failure before and can get the account fully syncing again—without disturbing my other four accounts—let’s do it. Success is straightforward: after your intervention I must be able to press Send/Receive and watch new...

I hold a balance of BTT (“BTTold”) that is still sitting on its original base chain. My goal is to move those tokens onto the Tron network and complete the official swap into the new BTT version. Here is where I currently stand: • The wallet has never—or at least not knowingly—been linked to an exchange, so I may need guidance on that step. What I need from you is a clear, hands-on walkthrough that gets me all the way from “tokens on the base chain” to “new BTT safely in my TronLink wallet (or directly on an exchange account if that is the smoother route).” Acceptance criteria 1. I can see the migrated BTT in my wallet or exchange balance. 2. Transaction hashes are shared so I can independently verify each move on the blockchain...

We are looking for a highly organized and tech-savvy Executive Assistant to support the CEO of a Gulf women’s fashion platform. The Executive Assistant will work directly with the CEO to help manage daily tasks, coordinate projects, and follow up with team members and freelancers to ensure operations run smoothly. ⸻ Responsibilities • Organize and track the CEO’s daily and weekly tasks • Manage schedules, meetings, and deadlines • Follow up with freelancers and team members • Track project progress and ensure tasks are completed • Organize files, documents, and internal information • Assist with coordinating communication between team members • Help with simple research and administrative support when needed ⸻ Requirements • Experi...

I’m rolling out our Atlanta-born IT startup nationwide and need a sharp, U.S.-based Virtual Assistant who can jump in right away and keep our client interactions seamless. Clear, native-level American English is essential because most conversations happen live on video calls, often with prospects who expect concise explanations of basic tech concepts. Here’s what I’ll count on you to handle: • Client communication – primarily Zoom or Google Meet sessions, plus follow-up emails • Business coordination – scheduling, light CRM updates, and task tracking so projects stay on course • Technical support – answering first-line questions and translating any deeper issues for our engineers You’ll shine if you already know your w...

We are seeking independent contractors in the United States to assist with receiving, configuring, and supporting laptops shipped by client companies. The contractor will set up the devices locally so developers can securely access them remotely. - Key Responsibilities Receive and unbox laptops shipped by clients Configure operating systems and required software Set up user accounts and basic security settings Ensure devices are fully functional for remote access Provide basic troubleshooting and maintenance support - Compensation $250 USD per laptop per month serviced - Requirements Experience with IT support / system setup Familiarity with Windows/macOS configuration Reliable U.S. address to receive shipments Please review the attached document for full details about responsibilit...

I'm looking for someone to set up my new MacBook Neo at home. I have a deadline to complete my first book in six weeks. My old laptop died, I was supposed to this laptop up in Missoula today but I don’t wanna drive in the storm. I’m going to ask them to ship it to me, with the fastest priority shipping I can afford. I believe they could get it here by next Tuesday. So, the programmer could come Wednesday and I could get back to Writing. Requirements include: - Install macOS - Set up user account and settings - Install apps from my phone (e.g., browser, texting) Ideal skills and experience: - Proficient with macOS - Experience with app installation and device setup - Attention to detail

You will be the first line of defense for technical troubleshooting—fault codes, inverter resets, monitoring portal anomalies, sudden production drops—as well as the voice that guides owners on routine maintenance best practices. When an issue is beyond remote resolution, your clear, well-structured ticket notes will allow our on-site crews to step in without repeating diagnostics. Tools & workflow • HubSpot ticketing and knowledge-base (must already be comfortable; please outline your experience) • VoIP soft-phone or similar for outbound calls • Screen-sharing to walk clients through monitoring portals or firmware updates Daily rhythm Morning: sweep the queue, triage priority cases, and return any missed calls. Throughout the day: update ticket statuses,...

hi , I am a wordpress developer , but need a quick help to setup a new admin for guy , who is able to perform all duties as admin/developer, but not able to copy or see dashboard for other users . As need this remote activity as a quick help . Awaiting your reply at the earliest

I need assistance connecting my Panasonic VCR/DVD combo to my HDMI-based TV. I already have an HDMI converter or adapter. Requirements: - Experience with A/V equipment - Familiarity with HDMI connections and converters - Problem-solving skills to ensure a proper setup Ideal Skills & Experience: - Background in electronics or A/V setup - Previous experience with VCR/DVD connections - Ability to work with various TV types (LED, LCD, Plasma)

I need an experienced installer to set up a Starlink network at our RV park near Montgomery City, MO, primarily for business operations and guest internet access. This project is urgent and needs to be done ASAP. Key Requirements: - Check current Starlink equipment and other equipment currently used on site. - Configure network for reliable guest access - Ensure coverage throughout the park Ideal Skills and Experience: - Proven experience with Starlink installations in RV parks - Strong networking and configuration skills - Ability to provide past work documentation and experience Please include past work examples and project proposals in your application. Looking forward to your bids!

I’m looking for someone reliable who can jump in quickly and handle a range of day-to-day tasks as they come up. The exact duties will vary, but may touch on light tech troubleshooting, basic admin work, or simple creative tweaks depending on my immediate priorities. What matters most is your flexibility, clear communication, and ability to pick things up with minimal hand-holding. If you’re comfortable adapting to whatever pops onto the to-do list, please let me know your relevant experience and the time zone you normally work in. I’ll share the first small assignment right after we connect so we can make sure the collaboration is a good fit for both of us.

deployment, maintenance, evolution (Wi-Fi coverage extensions, commissioning of phone lines, etc) and site dismounting. ●will maintain, install, and extend wired and WiFi IP networks. This will mainly consist in: ● Participating site surveys (checking materials localization in various place in the camp) ● installing WiFi access points ● installing new switches or routers ● installing and plugging RJ45 wires ● installing and repairing Optical Fibber ● Implementation of the planned network structure ● Attaching APs and setting up a radio connection ● PRC support and implementation technician shall be skilled in: ● In networks installation (cf details in R22) ● Electrical tests (Earth resistivity, Ground Continuity) ● Optical fiber splicing or repairing – Optional ● IP...

My WhatsApp Business account is currently showing as “UNKNOWN” inside the Meta Business portfolio. I have already combed through Meta Business settings without success and I am not yet verified on WhatsApp Business. The task is to configure the correct display name, make sure it populates everywhere it should (Business Profile, chat headers, API if relevant), and guide me through any verification or compliance steps Meta may require so the name remains approved long-term. Acceptance is straightforward: once the dashboard, chat preview, and customer-side view all show the right business name—and Meta/WhatsApp no longer flag it—your job is done. Please reply with a brief note on similar issues you have fixed before so I know you have hands-on experience with What...

I need an experienced drone pilot with a military or law enforcement background to provide aerial surveillance for a sporting event. The goal is to ensure safety and security throughout the event. Key Requirements: - Experience in aerial monitoring for security purposes - Ability to operate in crowded environments - High-quality video feed in real-time - Coordination with security teams on the ground - Military or law enforcement background - Based in one of these cities: -San Francisco -Dallas -Houston -Seattle -Atlanta Ideal Skills: - Part 107 licensed drone operator - Proficient in drone flight and navigation - Experience with security operations - Good communication skills Please provide examples of previous work and relevant certifications.

My WhatsApp Business account is currently showing as “UNKNOWN” inside the Meta Business portfolio. I have already combed through Meta Business settings without success and I am not yet verified on WhatsApp Business. The task is to configure the correct display name, make sure it populates everywhere it should (Business Profile, chat headers, API if relevant), and guide me through any verification or compliance steps Meta may require so the name remains approved long-term. Acceptance is straightforward: once the dashboard, chat preview, and customer-side view all show the right business name—and Meta/WhatsApp no longer flag it—your job is done. Please reply with a brief note on similar issues you have fixed before so I know you have hands-on experience with What...

I’m on Microsoft 365 and need someone to create and fully configure between two and five new email addresses, then add each one to Outlook so they work flawlessly from day one. Here’s what I expect: the mailboxes are created in the 365 admin centre, DNS records (MX, SPF, DKIM and Autodiscover) are verified or updated if needed, and every account is added to Outlook on my Windows PC—ideally with a quick walkthrough so I understand the process for future additions. Once setup is complete, each mailbox must send and receive without error and appear in my Outlook profile ready for daily use. You can work remotely; I’ll supply admin credentials and any registrar access required. When everything is done, please hand over a short note explaining what was changed and how ...

I need an experienced CyberArk-savvy engineer to help me eliminate a persistent 403 Forbidden error that appears when Remote Access (formerly Alero) tries to reach the “/guac/direct” endpoint on a PAM-registered server. The environment runs on Windows and the block is clearly coming from the Remote Access component itself—PVWA and PSM are working until Remote Access refuses the session. So far I have followed CyberArk’s own documentation step-by-step, but the problem remains. The logs point to trust-validation trouble with the self-signed certificates used between Remote Access, PVWA and PSM; when the containers spin up, Docker reports: INFO: Adding certificate in file /opt/trust/import/ to the OpenSSL trusted certificate authorities. INFO: Symbolic link to cert...

I’m looking for a hands-on network technician who can take charge of every stage of our camp-wide connectivity: from the first walkthrough to the final site dismount. The work happens entirely in an outdoor site/camp environment, so you’ll need to be comfortable moving between containers, masts, and rough terrain while keeping cables tidy and hardware protected. The immediate priority is expanding and fine-tuning WiFi coverage. We have not locked in any specific access-point brand yet, so I’ll rely on your recommendations for rugged, field-proven models that integrate cleanly with standard switches and routers. Scope of work • Conduct physical site surveys to map optimal equipment locations and check existing material placement. • Install, align, and commi...

Remote Works Design Engineer Work Type Remote (Part-time or Full-time Contract) Project Locations Jordan & Iraq (remote design support) Role Summary We are looking for a Temporary Works Design Engineer who can work remotely and support engineering design for projects in Jordan and Iraq. The engineer will provide design calculations, drawings, and technical support for construction temporary works. Required Design Experience The engineer must have proven experience designing: Pile working platforms for piling rigs and heavy equipment Cofferdam systems (sheet piles, bracing, excavation support) Concrete formwork systems Thrust blocks for pipelines Responsibilities Prepare engineering calculations and design reports Produce AutoCAD drawings and technical sketches Review me...

We are looking for an experienced developer who can create a custom sales screen add-on for BUSY Accounting Software suitable for a commission agent business. Requirements: The sales screen should include the following fields and functionality: Series Name Party Name Item Name Consignment – Always Enabled Multiple Consignee – Always Enabled Farmer Name with Village Name Unit 1 – Bags Unit 2 – Weight Rate on Unit 2 Amount Auto-Calculation Bill Sundry – Gunnies Special Requirement: Ability to enter multiple farmers in a single sales bill. Screen should be simple, fast, and optimized for mandi/commission agent operations. Software: BUSY Accounting Software Deliverables: Fully working BUSY add-on / customization Installation support Basic docu...

deployment, maintenance, evolution (Wi-Fi coverage extensions, commissioning of phone lines, etc) and site dismounting. ●will maintain, install, and extend wired and WiFi IP networks. This will mainly consist in: ● Participating site surveys (checking materials localization in various place in the camp) ● installing WiFi access points ● installing new switches or routers ● installing and plugging RJ45 wires ● installing and repairing Optical Fibber ● Implementation of the planned network structure ● Attaching APs and setting up a radio connection ● PRC support and implementation technician shall be skilled in: ● In networks installation (cf details in R22) ● Electrical tests (Earth resistivity, Ground Continuity) ● Optical fiber splicing or repairing – Optional ● IP...

I’m spending far too much time re-typing purchase vouchers into Tally when everything is already organised in Excel. I need a small utility that reads those spreadsheets and posts each row as a purchase entry in my Tally company, with all taxes, supplier details and inventory lines carried over exactly as they appear in the sheet. You are free to choose the most efficient route—Tally XML import, ODBC, TDL, or a Python/.NET bridge—so long as the final result is a one-click (or near one-click) process that any non-technical staff member can run on a Windows machine. Deliverables • Executable tool or script with a simple UI or clear command-line instructions • Mapping configuration so I can point new spreadsheet layouts to the correct Tally fields without cod...

I need to walk through, configure, and fully test an after-hours rule on my RingCentral call queue. Outside of business hours every call should go directly to voicemail, unless the caller flags it as urgent—in that case it must be forwarded instantly to the team lead’s phone. I want this built live with me so I understand each step. Once the escalation path is working, we’ll spend the remainder of the hour fine-tuning other features I use every day, specifically the IVR menu settings and the newer AI receptionist options. A short screen-share session is perfect; one focused hour should cover everything. Deliverables (completed during the call) • Functional call-queue rule that sends after-hours calls to voicemail • Verified urgent-call forwarding to the team...

I am looking for an experienced freelancer with knowledge in: Power systems Transformer fault analysis Machine learning / AI MATLAB or PowerWorld simulation The goal is academic guidance and technical support for my research work. Current Stage of Research I have already prepared: Thesis proposal Initial literature review Research scope and methodology For the next supervisor meeting, I need help refining the following research components. Tasks Required 1. Updated Literature Review Assist in expanding the literature review using recent research papers (last 3–5 years) related to: Transformer fault detection AI-based predictive maintenance Machine learning for power system asset management Sources may include: IEEE Elsevier Google Scholar Springer 2. Dataset Collection Help identify ...

My wired Ethernet network has stopped working, and I need a skilled technician to get it back online quickly. I’ve already ruled out basic cable swaps, so I’m looking for someone who can: • Diagnose the root cause of the outage (switch, patch panel, NIC, or configuration). • Walk me through any testing steps I should perform on-site (ping, traceroute, link-light checks). • Provide clear, step-by-step instructions or remote-session support to restore connectivity. • Verify that all connected devices regain stable internet and LAN access once the fix is applied. • Offer a brief preventive checklist so I can avoid the same issue in the future. I can share photos of the rack layout, current IP scheme, and error messages from the router and switch interfac...

We are seeking independent contractors in the United States to assist with receiving, configuring, and supporting laptops shipped by client companies. The contractor will set up the devices locally so developers can securely access them remotely. - Key Responsibilities Receive and unbox laptops shipped by clients Configure operating systems and required software Set up user accounts and basic security settings Ensure devices are fully functional for remote access Provide basic troubleshooting and maintenance support - Compensation $250 USD per laptop per month serviced - Requirements Experience with IT support / system setup Familiarity with Windows/macOS configuration Reliable U.S. address to receive shipments Please review the attached document for full details about responsibilit...

I want to update an expired entity in SAM (old ) lost username and password

I’m facing a persistent issue that’s stalling my project and need an experienced professional to identify and fix it. You’ll start by reviewing the information I provide—this may include code snippets, design files, or content drafts—then: • Diagnose the root cause quickly. • Suggest one or more practical solutions. • Implement the agreed-upon fix. • Validate that everything now works as intended. I’ll share all relevant assets once we begin and welcome clarifying questions along the way. Please document what you’ve done so I can maintain the solution after hand-off.

I’m running the classic (Win32) build of Outlook 365 and need my two Gmail inboxes to connect there, not in the “New Outlook” toggle that Microsoft is pushing. New Outlook adds them without issue, yet the moment I switch back to the classic interface the profile wizard either hangs or eventually tells me it can’t finish the setup—no specific error code appears. Here is what I have already tried: • Confirmed IMAP is enabled in both Gmail accounts • Double-checked Google’s incoming/outgoing server names and ports • Created an app-password after Google retired “Allow less secure apps” • Cleared old credentials from Windows Credential Manager and restarted None of that worked, so I’m looking for an expert who ...

Cannot add gmail accounts to classic outlook (can add to new outlook but don't like new outlook). I have done everything online with server settings, imap enabled etc. and still not working I need help integrating Gmail with Outlook 2016. The synchronization should be two-way, meaning both Outlook and Gmail update each other. Requirements: - Sync emails - Sync calendar events - Sync contacts Ideal Skills and Experience: - Experience with Outlook 2016 - Familiarity with Gmail integration - Strong understanding of two-way sync configurations

I’m looking for a dependable remote operator who prides them-self on producing error-free work. Day-to-day activities may range from data entry and customer support to the occasional technical troubleshooting session, so versatility and a steady internet connection are must-haves. Accuracy is the priority here; I’ll be checking outputs against strict internal benchmarks, and any discrepancies must be caught and corrected before submission. You should therefore bring sharp attention to detail, clear written and verbal communication, and solid problem-solving instincts. We’ll be working through a secure cloud workspace, and I’ll introduce any additional software as projects evolve, so a quick learning curve with new tools is important. Turnaround expectations an...

Hi, After reviewing the servers and files, here is the correct approach to complete the project safely. The existing website that is currently running will not be modified under any circumstances since it is actively providing services. The new server will be prepared separately. The existing files that were copied earlier appear to have been transferred in a messy way, which is why the system is not functioning correctly. Instead of copying everything at once, the site will be rebuilt step-by-step to ensure proper structure and compatibility. The process will include: • Cleaning and preparing the new server • Studying the structure of the existing system • Copying and rebuilding files gradually instead of bulk copying • Connecting and configuring the databas...

I am preparing a new POS terminal for market release and have reached the point where full EMV Level-3 validation is required, specifically for the contactless kernel. I need someone who has already steered a POS device through this exact approval path and can step in immediately to make sure every test case passes the first time we enter the accredited lab. Your role will be to review my current payment application, produce or refine the L3 test plan, guide remote pre-cert testing, and address any transaction-flow or kernel log issues that surface. Once we are confident with internal results, you will liaise with the chosen laboratory and the scheme, track open points, and help generate the final evidence package until the letter of approval is granted. Deliverables I expect: • A...

We are looking for an experienced digital marketing and SEO professional to improve our website performance, optimize social media presence, and position our brand at the top of local market searches on Google and AI-powered search platforms.

We are looking for an experienced developer who can create a custom sales screen add-on for BUSY Accounting Software suitable for a commission agent business. Requirements: The sales screen should include the following fields and functionality: Series Name Party Name Item Name Consignment – Always Enabled Multiple Consignee – Always Enabled Farmer Name with Village Name Unit 1 – Bags Unit 2 – Weight Rate on Unit 2 Amount Auto-Calculation Bill Sundry – Gunnies Special Requirement: Ability to enter multiple farmers in a single sales bill. Screen should be simple, fast, and optimized for mandi/commission agent operations. Software: BUSY Accounting Software Deliverables: Fully working BUSY add-on / customization Installation support Basic docu...

I need a part-time representative who can jump on the phone, Zoom, or live chat and give our clients the warm, confident help they expect from BorderlessWorker. The role is pure customer service for general queries—not hard-core tech troubleshooting or aggressive upselling—so your knack for clear, natural American English and a pleasant conversational style are the real essentials. Day to day you will answer inbound questions about: • product information • order status updates • returns and refund requests To keep everything organized you’ll work inside our CRM system, a straightforward customer-support ticketing platform, and the live-chat tool already tied into our website. If you have used any of those before, great; if not, I’ll show you...

My electric garage door, operated by a handheld remote, has suddenly stopped moving in either direction. I have already ruled out dead batteries in the remote, so the fault sits somewhere in the opener, safety sensors, wiring, or motor assembly. I need a technician who can: • Diagnose why the opener is unresponsive • Repair or replace the faulty component (limit switches, travel module, gear kit, safety eyes, etc.) • Test the door for smooth, balanced travel and reliable remote operation afterward Please bring the tools and common replacement parts you normally use for electric garage door systems; brand-agnostic expertise is fine as long as you can source compatible parts the same day. Once the unit is working again, a brief hand-off showing me how to reset limits or ...

I need Outlook set up so every mailbox—both the brand-new ones I’m adding and the long-standing addresses I already use—sends and receives flawlessly. The job covers full email configuration in Outlook with IMAP, POP3 and SMTP all verified and working. Once Outlook is solid, I also want my WordPress site to route its notifications through the very same mail accounts, eliminating any delivery issues caused by default PHP mail. You’re free to use a reputable plugin if that speeds things up, as long as the final result is reliable and easy for me to maintain. Deliverables – please hand over: • Outlook profiles for each new and existing account, tested for send/receive on IMAP, POP3 and SMTP • WordPress mail configured to use the chosen SMTP creden...

During our 7 AM – 3 PM (Philippines time) shift I need all incoming website chats handled promptly, accurately, and in a consistently friendly tone. You will: • greet visitors within seconds of a new chat popping up • answer product and policy questions in clear English • follow the step-by-step reference guide I provide so every response matches our brand voice • juggle several conversations at once—being very comfortable with multiple chats is essential • log each resolved case in the CRM before closing the day Because the role is process-driven, prior customer-support experience is not required; I will walk you through everything from A to Z during paid training. Stable internet and reliable power on your side are the only technical must-ha...

During our 7 AM – 3 PM (Philippines time) shift I need all incoming website chats handled promptly, accurately, and in a consistently friendly tone. You will: • greet visitors within seconds of a new chat popping up • answer product and policy questions in clear English • follow the step-by-step reference guide I provide so every response matches our brand voice • juggle several conversations at once—being very comfortable with multiple chats is essential • log each resolved case in the CRM before closing the day Because the role is process-driven, prior customer-support experience is not required; I will walk you through everything from A to Z during paid training. Stable internet and reliable power on your side are the only technical must-ha...

Yesterday I noticed that every message and folder in my Hotmail account had vanished after an unauthorized login. I have since taken back control of the mailbox and switched on two-factor authentication, but Microsoft support told me they are unable to restore the data. I still need those emails. I’m after someone who knows the ins and outs of / Microsoft 365 back-end recovery, server-side retention, and forensic mail restoration. If you can locate and reinstate the deleted items—whether through the Recoverable Items folder, legacy PST pulls, or other Microsoft recovery channels—and then harden the account so this can’t happen again, please let me know your approach and an estimated timeline. Acceptance criteria • All recoverable emails and folders resto...

I need help with a PowerPoint file that is corrupt and cannot be opened. The corruption occurred for an unknown reason. Ideal skills and experience: - Expertise in handling corrupt PowerPoint files - Proficiency in data recovery tools - Experience with file repair software - Attention to detail and reliability Please provide a solution to recover the file.

My cPanel-hosted domain is being blocked by Gmail with a 550-5.7.26 “authentication required” bounce. I have full DNS-zone access and need an expert to diagnose and correct the records so every check passes. Here are the exact protocols that must be fixed: • SPF • DKIM • DMARC Scope of work • Audit current DNS entries in cPanel/WHM and at the registrar. • Create or adjust the TXT/CNAME records for the items above, ensuring proper alignment. • Propagate changes and run live tests (e.g., Google Postmaster Tools, MXToolbox) until Gmail accepts the messages. • Provide a short hand-over note explaining what was changed and why. Acceptance criteria A test email from my domain must reach a Gmail inbox without errors, showing &ldqu...