Customer Support Jobs

We are a fast-growing app + website with 800,000+ active users, preparing to scale aggressively. We are hiring 6 highly experienced customer support professionals who have handled large user bases and understand how to support products under real pressure. PLEASE READ CAREFULLY – COMPENSATION TERMS This is an EQUITY-ONLY OPPORTUNITY. Compensation: 0.06% equity per person NO SALARY / NO HOURLY PAY / NO CASH This remains equity-only until the platform reaches 4 million active users Apply only if you fully agree to these terms This role is ideal for people who want long-term upside, ownership, and to be part of a scaling product — not short-term freelance work. What You Will Do Provide customer support for mobile app (iOS & Android) and website Handle live chat, emai...

I attempted to create an Amazon US Seller Central account for my US-registered LLC, but the account was rejected during the registration process. I am now looking for an experienced Amazon account reinstatement specialist to: -Analyze the rejection reason -Prepare and submit a professional appeal (if eligible) -Guide me through the correct process to either restore the original account or successfully create a new compliant account Background Information: Business Type: US LLC (Texas) Business Model: Amazon FBA (Wholesale initially, later Private Label) Owner Location: Pakistan US Bank Account: Available All business documents available (LLC docs, EIN, bank letter, etc.) What I Need From You: -Review of Amazon rejection email and reason -Identification of root cause (verification fai...

to make it easier for customers, and help customers do their work well and in accordance with the instructions given and make it easier for customers to determine their choices to make it easier for customers, and help customers do their work well and in accordance with the instructions given and make it easier for customers to determine their choices

Summary Company: Dealmotors Location: Remote – UK & International Applicants Welcome Type: Self-Employed Subcontractor (Commission based role) About Us Dealmotors is a UK-based vehicle purchasing business working with private sellers and dealer networks. We buy used vehicles at trade prices, and we need skilled negotiators to help us source them! What’s in it for You? • Commission per vehicle purchased • Work from anywhere in the world – fully remote • Clear daily targets so you know exactly what you need to hit Your Role • Source vehicles from online platforms (Gumtree, Facebook Marketplace, Auto Trader, eBay, etc.) • Call and message sellers to agree trade prices • Log all activity and deals in company systems • Hit daily ta...

Hi I will share the details with the shortlisted candidates thanks

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

Sounds fun? I'm looking to hear about your embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: Any AI generated bids and messages will be ignored.

My workday moves too fast for the scattered mix of spreadsheets, flagged emails, and sticky notes I currently rely on. I need a sharp, self-directed virtual assistant who can step in, design an online tracking system from scratch, and then own the daily upkeep of it—no hand-holding required. The core of the role is twofold: 1) Build & run an online tracking hub • Choose a sensible platform (Trello, Airtable, ClickUp, Google Sheets—whatever you know best) • Lay out task boards, resource calendars, and simple progress dashboards • Keep every item current so I can glance once and know exactly where each project stands 2) Handle the day-to-day that keeps operations flowing • Inbox zero mindset: sort, flag, and draft replies for appro...

I run a health-and-wellness service and our Instagram, Facebook Messenger, and WhatsApp inboxes stay busy with appointment questions, programme enquiries, and follow-up messages from existing clients. I need someone who can step in daily, answer each message within an agreed response time, keep the tone warm and encouraging, and flag anything that needs my personal attention. You will log in to our social profiles, follow a short FAQ/answer guide I provide, personalise every reply, and note leads in a simple Google Sheet so I can track conversions. The role is ongoing; consistency, clear English, and genuine empathy for people looking to improve their wellbeing are what matter most.

I need an experienced live-chat specialist to look after our customers in real time. All conversations run through the LiveChat platform, so you should already feel comfortable navigating its dashboard, tagging chats, and pulling basic reports. Your daily focus will be: • Answering presales questions, guiding visitors toward the right product, and encouraging conversions. • Handling general customer service requests—order status, basic troubleshooting, policy questions—and escalating anything complex to the proper team. • Keeping response times low, tone friendly, and chat histories well-documented so anyone can pick up where you leave off. Excellent written English, a clear and engaging style, and natural problem-solving skills are essential. If you&rs...

I need a dependable remote assistant who can keep our back office organised while making sure every incoming call is handled courteously. English speaking is a must. Core responsibilities • Data entry into our cloud-based CRM and Google Sheets • Scheduling client appointments and maintaining calendars inside Google Workspace • Monitoring and tidying the shared inbox, drafting or sending responses when appropriate • Answering inbound calls during business hours, giving clear answers to general enquiries and recording messages for anything you can’t resolve on the spot Familiarity with Google Workspace (Gmail, Calendar, Sheets) and everyday use of a modern CRM is essential, as you’ll spend most of your day inside those tools. You should also feel co...

I oversee a growing charter operation together with a small in-house travel desk and need one experienced point of contact to keep both running smoothly. Aviation-management responsibilities • Flight scheduling – publish reliable rotation plans, track changes in real time and keep the cockpit and cabin teams informed. • Crew management – build compliant rosters, monitor duty hours and handle short-notice substitutions when required. • Fleet maintenance – liaise with engineering, arrange downtime and maintain digital logs so every aircraft stays air-worthy. Travel-consulting responsibilities • Tickets reservation – issue, reissue and cancel tickets quickly through the GDS of your choice. • Arrange packages – design end-to-en...

Hi I will share the details with the shortlisted candidates thanks

Sounds fun? I'm looking to hear about your embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: Any AI generated bids and messages will be ignored.

I need a local in Shanghai from March 4-7 who can speak clear English, bring a GoPro (or comparable action camera) and push a reliable live feed from the expo floor. The schedule will be set in advance, so you’ll be streaming only at the agreed-upon time slots rather than continuously. My focus is on a handful of specific booths and exhibits; your job is to be at the right spot, go live on cue, and keep the camera steady while I direct you remotely. A solid data connection—either your own 5G hotspot or proven venue Wi-Fi backup—is essential for smooth, uninterrupted video and audio. Before the event I’ll share the exact booth list, the timetable, and the streaming platform credentials. A short test stream the week prior will confirm everything works. During th...

I’m expanding an existing Laravel-based CRM that shares data with our WordPress marketing site, and I’m looking for a developer who can jump straight into feature work written in clean, modern PHP. Here’s what I need tackled first: • User management - Implement role-based access control so permissions can be adjusted from an admin panel. - Add editable profile pages that draw from our current users table without breaking WordPress log-ins. • Sales tracking - Build a visual sales pipeline view (stages drag-and-drop). - Generate performance analytics that show conversion rates and average deal size. - Integrate lead management: capture, assign, and move leads through the pipeline. • Customer support - A lightweight ticket or conver...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

01-day project, Small Conference Coordinator - Tokyo (14-April-2026) Project Fees - USD 200 We are seeking a talented and experienced Event Coordinator to organise our upcoming conference. The ideal candidate will have a strong background in event planning and a solid understanding of conference requirements. Key Responsibilities: Attendee Management: Oversee the registration process and ensure a smooth check-in experience on the conference day. Event Operations: Supervise venue setup, manage invitations, coordinate equipment, and conduct final checks to ensure everything runs seamlessly. Requirements: • Organizational Skills: Exceptional organizational and time management abilities, with a commitment to punctuality. • Communication Skills: Strong command of English and ex...

Sounds fun? I'm looking to hear about your embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: Any AI generated bids and messages will be ignored.

We are seeking a highly organized, proactive, and reliable Bilingual Virtual Assistant to join our growing team. This is a full-time remote position requiring fluency in both English and Spanish (spoken and written). The ideal candidate is professional, detail-oriented, and comfortable working in a fast-paced, business-driven environment. Must be proficient using LLM models and similar tools such as : Chat GPT and / or Claude. ------>>> (Generating videos with AI tools and Video Editing skills is not required but is a "Big Plus" because we may need to create a few videos throughout the week whenever work gets slow..) -----KEY RESPONSIBILITIES----- Provide customer support and assist with inbound calls from customers and sales agents Conduct research and perform ac...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I’m looking to team up with a U.S.–based software engineer who enjoys the client-facing side of projects—early discovery calls, scoping, proposals, and closing—while I concentrate on building and supporting the software itself. Here’s how I envision it working: • You lead all client communication and sales touchpoints • I handle end-to-end development, deployment, and ongoing support • We agree on a clear revenue split before each project kicks off My background is in shipping production-grade web applications: payment-enabled platforms, internal operational dashboards, and workflow automation tools that teams rely on every day. I work independently, keep timelines predictable, and keep headaches low for my partners. I’d like to s...

We are expanding and looking for a serious cold caller who understands urgency and respects business owners’ time. Your role is simple: • Contact merchants • Request their processing statements • Qualify their current rates • Set appointments for our closing team We provide: • CRM • Dialer • Script • Targeting list • Full process training You must: • Speak clearly and confidently • Move quickly through calls • Stay focused • Handle rejection professionally • Understand that long calls are ineffective — efficiency wins Our company helps businesses: • Reduce credit card processing costs • Cut unnecessary fees • Switch to transparent pricing models • Increase monthly sav...

We are looking for a skilled and reliable Customer Service Representative to manage incoming and outgoing calls, as well as daily customer inquiries via email. Responsibilities: * Handle daily customer inquiries via phone and email * Provide exceptional customer support and ensure high customer satisfaction * Make outgoing calls when necessary (order follow-ups, issue resolution, etc.) * Work within the Shopify platform to manage orders and customer requests Requirements: * Previous experience in phone and email customer support * Experience working with Shopify (required) * Retail customer service experience is highly desirable * English proficiency level B2–C2 (strong written and verbal skills) * Ability to work under pressure while maintaining a professional and calm demeanor ...

This role handles both inbound and outbound calls with the primary goal of converting existing leads and customer orders into completed invoice payments. The position focuses on speed, accuracy, strong communication, and strict process adherence — not cold selling. Requirements: - Fluent, professional English proficiency - High tonality, confident speaking voice - Ability to work a minimum of 8 hours per workday Core Responsibilities: - Call new and existing leads daily and follow strict call priority protocols - Convert phone and email orders into completed invoice payments - Follow scripts word-for-word and maintain compliance standards - Send invoices, confirm order details, and resolve basic objections - Log all activity accurately in CRM and internal systems

We are looking for a skilled and reliable Customer Service Representative to manage incoming and outgoing calls, as well as daily customer inquiries via email. Responsibilities: * Handle daily customer inquiries via phone and email * Provide exceptional customer support and ensure high customer satisfaction * Make outgoing calls when necessary (order follow-ups, issue resolution, etc.) * Work within the Shopify platform to manage orders and customer requests Requirements: * Previous experience in phone and email customer support * Experience working with Shopify (required) * Retail customer service experience is highly desirable * English proficiency level B2–C2 (strong written and verbal skills) * Ability to work under pressure while maintaining a professional and calm demeanor ...

ONLY COLLABORATORS located in Latinoamerica I need a proactive, detail-oriented agent to keep MiPapaya’s daily remittance flow running smoothly while giving our customers first-class support. Your strongest track record should be in customer service, and you must be very comfortable performing KYC/AML checks on every transaction that crosses your screen. Excel or Google Sheets will be your constant companions for reconciliations, dashboards, and ad-hoc analysis; familiarity with CRM or other compliance platforms is welcome, but not mandatory. The job breaks down into three equal parts: • Customer service — responding to senders and receivers in both Spanish and English, resolving issues before they escalate. • Operations — validating and releasing internat...

Virtual assistance for testing in Denmark We are looking for a QA specialist, a virtual assistant or a data scraper based in Denmark for long-term cooperation to test mobile and web applications. The ideal candidate must be detail-oriented, reliable, and able to strictly follow provided instructions and test scenarios. No special skills are required to complete the test

I need a specialist who can stand up a brand-new Google Workspace for WL on the Business plan and then fold our second domain, , into the same instance as a secondary domain. From there, roughly 11-50 user accounts have to be created, each with the appropriate brand email aliases, and the usual department role addresses need to be handled through Google Groups so everyone reaches the right inbox without confusion. Once the mail environment is in place, Zendesk will become our single ticketing hub. Both WL and Granadilla Swim must be configured as separate brands inside Zendesk, historical tickets migrated over from Zoho Desk, and all support addresses redirected so nothing slips through the cracks. Finally, internal email and support rules have to be locked down to keep the flow tidy and ...

Full-Time Sales & Customer Service Representative Bond & Carpet Cleaning – Queensland, Australia About Us We are an established and growing cleaning company in Queensland, specialising in bond cleans and carpet cleaning. We work with tenants, property managers, and real estate agencies and pride ourselves on high-quality service and strong booking rates. Position Overview We are seeking a full-time Sales & Customer Service Representative to manage enquiries, generate bookings, and provide excellent customer service. This role is ideal for someone who already understands the bond cleaning business and knows how to convert enquiries into confirmed jobs. This is a remote, full-time role with long-term potential. Key Responsibilities Handle all inbound calls, emails, and onli...

I’m stuck at the very first hurdle on : every time I fill in my personal details the platform refuses to accept them and the registration simply loops. I already have my ID, proof of address, and a clean browser cache, yet the form still rejects my submission. If you actively use and have navigated its sometimes-picky onboarding flow, I’d like you to jump in and show me exactly what works. A quick screen-share or a clearly written step-by-step guide is fine—what matters is that, by the end, my account is opened and I’m ready to move on to KYC. Along the way, please flag any wording, formatting, or regional settings that is sensitive to so I don’t trip over them again. Deliverables • Live or written walkthrough that gets my personal-information st...

I run several small online projects and need a dependable partner I can count on for light, recurring duties. If earning extra revenue alongside your primary job sounds appealing, drop a brief note about your typical schedule and why consistency is your strong suit. I’ll follow up with a paid trial assignment so we can confirm the fit and then move into a long-term rhythm.

My looksmaxxing app is ready to grow its Discord server, and TikTok is where I want that momentum to start. Because TikTok is the main channel, you should already feel right at home there. doom-scrolling, spotting likely prospects, and sliding into their DMs comes naturally to you. I’ll supply a short opener for each message; when someone shows interest, you simply drop the private Discord invite I give you. Extensive prior DM experience is essential, and being very familiar with sending messages will let you speak the community’s language without sounding forced. Friendly, casual conversation converts best, so you’ll nurture each chat instead of spamming links. I track payouts by verified joins, so once a week (and again at month-end) you’ll send me screenshots or ...

My looksmaxxing app is ready to grow its Discord server, and TikTok is where I want that momentum to start. Because TikTok is the main channel, you should already feel right at home there. doom-scrolling, spotting likely prospects, and sliding into their DMs comes naturally to you. I’ll supply a short opener for each message; when someone shows interest, you simply drop the private Discord invite I give you. Extensive prior DM experience is essential, and being very familiar with sending messages will let you speak the community’s language without sounding forced. Friendly, casual conversation converts best, so you’ll nurture each chat instead of spamming links. I track payouts by verified joins, so once a week (and again at month-end) you’ll send me screenshots or ...

My Xerox unit keeps choking on paper somewhere in its internal path. The sheets feed cleanly from the input tray and never reach the output tray—they crumple or stall inside the machine. I have already run the usual maintenance routine, removed accessible scraps, inspected the rollers I can reach, and powered the printer off and on, yet the jams return almost every job. I need someone who knows Xerox hardware inside-out to walk me through a definitive fix or, if necessary, pinpoint the part that must be replaced. A clear, step-by-step plan that I can follow with basic tools is ideal, though I’m also open to a quick video call if that speeds things up. Deliverables • Diagnosis of the root cause of the internal jam • Practical instructions (and photos or diagrams ...

We are an EU-based manufacturer of gas and electric grills, selling factory-direct across multiple European markets. We are starting our entry into Romania and are looking for a Romanian-speaking marketplace specialist to support a pilot phase focused on local platforms. Pilot scope: -preparation and publication of 10–15 product listings, -setup, optimization, and compliance on eMAG, -additional listings on , -handling basic customer inquiries in Romanian during the pilot. -All product data, images, and base descriptions will be provided. The focus is on accurate localization, marketplace requirements, and clear customer communication. Cooperation model: This is a clearly defined pilot project with milestone-based payment. Long-term cooperation is possible as part of our structur...

Virtual Assistant for Event Space Overview We are seeking a reliable virtual assistant to support daily operations for our growing event space business, focusing on client communication and administrative tasks. Pay is $60 per week. Work Schedule is 10:00a-5:00p CST Monday-Friday Scope of work - Respond to client inquiries via email, call and messaging apps. Call will be after training. - Schedule and confirm viewing appointments - Provide accurate information about services and pricing - Send confirmations, reminders, and access details for viewings - Execute structured follow-up messages - Track communication and update lead status - Re-engage past leads with promotions - Support client booking process with digital forms and payment instructions - Monitor bookings ...

Virtual Assistant for Event Space Overview I’m looking for an assistant to help with operations for my event space business based in Louisiana, US. The role involves posting online and supporting events on specified days. Scope of work Work Schedule: Wednesday, Friday, Saturday, Sunday Shift Length: 4 hours per workday Pay is $35 weekly with bonus opportunities after 60 days Weekend hours vary depending on active client event times. Start time will mainly be 4:00p CST on Wednesdays and when there’s not an event on Friday, Saturday and Sunday. Key Responsibilities Include: • Posting daily in Facebook Marketplace: events + church listings • Posting another company (Church only) Wednesdays & Sundays • Completing lead generation engagement tasks (TikTok ...

I need a dedicated professional to handle all incoming customer calls. The entire focus is phone support, so every interaction happens live on the line—no emails or chat channels at this stage. Clear, confident communication is the single most important skill for this role. Callers should leave each conversation with accurate answers and a positive impression of our brand. A warm tone, proper call etiquette, and the ability to record concise notes in our CRM are essential. Bonus points if you naturally solve problems and bring an empathetic approach, but the priority is crystal-clear verbal communication. You’ll receive a VOIP login, product FAQ, and a brief onboarding session. After a short shadow period you’ll take calls independently and escalate only those rare issu...

I need a fluent English speaker who can jump straight into handling both inbound and outbound calls with our business partners. The role sits at the intersection of customer happiness and light technical troubleshooting, so you’ll spend most of your day guiding partners through product-related questions, documenting each interaction in our CRM, and making sure every conversation follows the script and brand tone I’ll provide. Because you’ll be the first voice many partners hear, I’m looking for someone who stays calm when lines are busy, keeps notes organised, and can translate a technical answer into plain language on the fly. Prior technical support experience is essential—if you’ve ever walked someone through a configuration step or explained why a...

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My Meta Ads account was permanently disabled for “Payment issues.” I have already filed several appeals and spoken with Facebook support more than once, yet the account remains locked. I need someone who understands Meta Business Manager inside-out, knows how to address payment-related flags and can push an effective, compliant appeal that actually reaches the right internal team. You will review the account history, pinpoint the exact payment trigger, prepare the revised documentation or proof Facebook usually requests, and submit (or guide me through submitting) a final escalation that results in full reinstatement of the ad account. The job is finished only when the account is fully restored and able to launch campaigns again; anything short of that will not be considered...

I need a consistent flow of local landlords who are open to creative “Sub-To” deals. Please use a mix of cold calling, email marketing, and social media outreach—the three channels that work best for my market—to source owners of single-family or small multifamily properties in my area. What I want back from you is a clean, well-organized spreadsheet that includes: • Contact details (full name, best phone number, and email) • Key property facts (address, beds/baths, estimated value, mortgage status if available) • Basic rental history or current rent figures so I can gauge cash flow potential Accuracy is crucial. I will verify a sample of the records; any invalid information will need to be replaced. If you already have access to landlord d...

I am building Backstage Club, a creator-focused platform that enables creators to earn commissions through product recommendations using one simple link. I am seeking operational and execution support to streamline workflows and scale the platform efficiently. Key responsibilities include creator onboarding, coordination and communication, assistance with product listings, basic platform operations, and marketing outreach coordination as needed. This is an ongoing project starting with a short-term trial phase, with potential for long-term collaboration based on performance.

Virtual Assistant for Event Space Overview I’m looking for an assistant to help with operations for my event space business based in Louisiana, US. The role involves posting online and supporting events on specified days. Scope of work Work Schedule: Wednesday, Friday, Saturday, Sunday Shift Length: 4 hours per workday Pay is $35 weekly with bonus opportunities after 60-90 days Weekend hours vary depending on active client event times. Start time will mainly be 4:00p CST on Wednesdays and when there’s not an event on Friday, Saturday and Sunday. Key Responsibilities Include: • Posting daily in Facebook Marketplace: events + church listings • Posting another company (Church only) Wednesdays & Sundays • Completing lead generation engagement tasks (TikT...

Virtual Assistant for Event Space Overview I’m looking for an assistant to help with operations for my event space business based in Louisiana, US. The role involves posting online and supporting events on specified days. Scope of work Work Schedule: Wednesday, Friday, Saturday, Sunday Shift Length: 4 hours per workday Pay is $35 weekly with bonus opportunities after 60-90 days Weekend hours vary depending on active client event times. Start time will mainly be 4:00p CST on Wednesdays and when there’s not an event on Friday, Saturday and Sunday. Key Responsibilities Include: • Posting daily in Facebook Marketplace: events + church listings • Posting another company (Church only) Wednesdays & Sundays • Completing lead generation engagement tasks (TikT...

Virtual Assistant for Event Space Overview We are seeking a reliable virtual assistant to support daily operations for our growing event space business, focusing on client communication and administrative tasks. Pay is $60 per week. Work Schedule is 10:00a-5:00p CST Monday-Friday Scope of work - Respond to client inquiries via email, call and messaging apps. Call will be after training. - Schedule and confirm viewing appointments - Provide accurate information about services and pricing - Send confirmations, reminders, and access details for viewings - Execute structured follow-up messages - Track communication and update lead status - Re-engage past leads with promotions - Support client booking process with digital forms and payment instructions - Monitor bookings ...

I’m expanding my BPO and need a talent sourcer who can quickly build a pipeline of entry-level customer support agents. The focus is on attitude and coachability rather than long résumés, but every candidate you send must clearly demonstrate the following: • Excellent communication • Problem-solving mindset • Basic technical skills (comfortable with CRM/ticketing tools) What I expect from you • A shortlist of pre-screened, interested applicants with résumé, contact details, and a brief note on why they match the three must-have skills. • An outline of your sourcing strategy and the channels you’ll tap (LinkedIn Recruiter, niche job boards, Facebook groups, campus outreach, etc.). • A realistic timeline and th...

We are seeking US-based job seekers to participate in user research for our innovative AI job auto-applier product. Your feedback during two meetings, the initial 45 mins meeting and another 15-minute feedback meeting after using the product, will be invaluable in shaping our tool to better serve users. Participants will receive $25 and a 3-month premium subscription (value $97) of our product as compensation. If you're interested in sharing your insights and experiences applying to Full-time Jobs in the US, we want to hear from you! To apply, fill out this form: All Payments will be made via the Freelancer Website ONLY. You need to send a contract on Freelancer for $25.

sales and marketing for a home services business. If confused no need to apply.