Client services manager spotify jobs
Pre-Employment Vetting Project [Outremont, Canada] - Required Vetting Services: - Employment verification - Report Requirements: - Confirmation of Employment only - Number of Candidates: - 1 Ideal Skills and Experience: - Experience in conducting Employment Verifications - Knowledge of Canadian Employment Regulations - Attention to detail and ability to accurately confirm Employment information
I require a website developer to construct an informational site for me. My vi...The main sections of this site should include a home page, about us page, a contact page, and a services page. Ideal Skills and Experience: - Strong experience with website construction - Proficient in implementing minimalist design styles - Previous experience in creating informational websites Scope of Work: - Develop a minimalist informational website - Integrate main components: Home, About Us, Contact, Services - Ensure design is clean, user-friendly and visually engaging A passion for minimalist design and a keen eye for detail will prove beneficial in this project. The end goal is a fully functional, aesthetically pleasing platform that eloquently communicates our identity and servi...
I'm in need of a competent and reliable all-around manager to assist with various important tasks in my food and beverage import-export business. These tasks include, but are not limited to: - Finding and liaising with suppliers - Effectively managing logistics and shipping processes - Efficiently handling customs procedures and documentation Given the nature of the business, it is vital that the hired professional has specific experience with food and beverage industry, as well as a deep understanding of the Asia region's import-export regulations and market dynamics. A critical understanding of international trade, meticulous attention to detail, excellent negotiation skills, and capability to manage logistical operations for swift and efficient shipping are essential...
I am looking for a skilled videographer to create impactful corporate and branding videos to increase our brand awareness and promote our products or services. These videos should cater primarily to our customers, with an aim to inform and engage them about our offerings. Ideal Skills and Experience: - Proven experience in video production, particularly for branding and corporate videos. - Ability to create informative and straightforward style videos. - Strong understanding of branding and marketing principles. - Prior experience targeting content to customers in the business sector. Your role will be: • Assisting with scripting and pre-planning • Conceptualizing and capturing engaging content in line with our objectives. • Editing and finalizing the videos for d...
I'm seeking a skilled professional to manage and optimize my Instagram and Google ads campaigns. The primary goal of this project is to drive sales and conversions on both platforms. Key Responsibilities: - Crafting and implementing high-converting ads that reflect my brand. - Monitoring ad performance regularly and making data-driven adjustments to improve ROI. - Ongoing optimization for both Instagram and Google ad platforms to maximize reach and engagement. - Identifying and targeting the ideal audience for both platforms. Ideal Skills: - Proven experience with managing Instagram and Google ads. - Demonstrable success in driving sales and conversions through social media advertising. - Strong analytical skills, with the ability to interpret data and optimize campaigns accordingl...
Looking for a skilled writer to create a collection of emotional, motivational, and educational short stories in various genres such as romance, horror, and adventure. The target audience for these stories is both children and adults. The project requires more than 10 short stories in total. Ideal skills and experience: - Proven experience in creative writing and storytelling - Ability ...audience for these stories is both children and adults. The project requires more than 10 short stories in total. Ideal skills and experience: - Proven experience in creative writing and storytelling - Ability to write for a diverse audience - Knowledge of different genres and their conventions - Strong editing and proofreading skills - Ability to meet deadlines and work collaboratively with a c...
I have a plethora of art and design ready to be transformed into products for my online store. I'm seeking a skilled professional to use the art to create POD products using Printify. You then ne...garment printing method for T-shirts, Mugs, Phone cases, Shorts, Pants, Dresses, Jumpers, Keychains, Earrings, Necklaces, and Bracelets - Assist with setting up product listings on my website. This includes writing descriptions and pricing of each product. Ideal Skills and Experience: - Graphic design skills - Proficient in direct to garment printing method - Prior experience with print-on-demand services - Strong attention to detail for accurate product listings - Good copywriting skills for product descriptions or access to AI support - Familiarity with Woocommerce for product lis...
I'm looking for an proficient Autocad designer who can create structure drawings for a medium-sized office building (1,000 - 5,000 sq ft) with an open-plan layout, following plans provided: Ideal skills and experience: - Proficiency with Autocad software - Experience with office space design - Able to create simple structures - Ability to intuitively read and implement client requirements for space layout
...mentioned in "1. Background" and "3. Reference Technology" (sections 【1】 and 【3】 are for reference only). 【1:Background】 This is about the electric vehicle charging reservation system. With this technology, for example, when using charging stations installed at locations such as car dealerships or beauty salons, customers can receive services while efficiently communicating with the shop's staff. In this way, it allows customers to seamlessly receive shop services timed with their vehicle charging. <<NOTICE>> The target car brands in this search are limited to US, European, Chinese, and South Korean brands. <Requirements for Payment> ・Submit documentary evidence that clearly states the details of the subject product, the name ...
We are a growing web development company looking to expand our client base. We need an experienced Business Development Specialist to help us acquire new clients from scratch. If you have a proven track record in lead generation, client acquisition, and sales in the web development industry, we want to hear from you! Responsibilities: Develop and implement strategies to attract new clients for our web development services. Identify potential leads and convert them into clients. Build and maintain relationships with clients to ensure long-term partnerships. Conduct market research to identify new business opportunities. Create and deliver compelling presentations and proposals to prospective clients. Collaborate with our marketing team to optimize lead generation camp...
I'm in need of an experienced Shopify expert to assist with managing products, inventory, and media within my store. Key Responsibilities: - Efficiently managing product listings, ensuring accuracy, and timely updates - Organizing and optimizing inventory tracking for better stock management - Upl...and media within my store. Key Responsibilities: - Efficiently managing product listings, ensuring accuracy, and timely updates - Organizing and optimizing inventory tracking for better stock management - Uploading and managing photos and videos of products in a visually appealing manner I have limited budget for this but I need someone who really knows Shopify in order to connect it to web services via soap API And I need all the products info to appear on the product page vi...
I'm looking for an experienced E-commerce website developer. The ideal candidate has experience in creating E-commerce websites. The project involves: - Creating an E-commerce website for selling AI Faceswap services - Implementing the necessary functions to ensure the website runs smoothly - Website has to look and feel professional on mobile, tablets, and desktop - Ability for individual customer logins and account payments - Able to upload videos and photos Key skills required: - Detailed understanding of E-commerce websites - Experience in AI Faceswap is a plus, but not required If you think you're a good fit, feel free to bid. Looking forward to working with an enthusiastic developer!
I'm looking for a skilled and experienced social media manager to handle my healthcare profile. My main goal is to increase our brand awareness and drive traffic to our website. Key Responsibilities: - Regularly create and post content on Facebook, Instagram, and LinkedIn - Monitor engagement and interaction with our followers and increase followers and users organically. - Respond to comments and messages in a timely and professional manner - Use analytics tools to track the success of our campaigns and adjust strategies as needed Ideal Skills: - Proven experience managing social media platforms for healthcare related profiles - Strong understanding of social media marketing and brand awareness tactics - Excellent communication skills and customer service mindset - Ability ...
...To highlight the key features and benefits of our technology. - To detail the types of funding solutions we offer. - To identify our target audience and articulate the value our platform provides to them. - To encourage new users and customers to join our waitlist through a sign-up form. Sections to Include: 1. About the Company: - Mission and vision - Core values - Brief overview of services/products 2. The Team: - Team structure and key members - Bios and photos of key personnel - Team culture and ethos 3. Our History: - Timeline of major milestones and achievements - Significant projects and developments 4. Where We Are Going Next: - Future plans and strategic direction 5. Our Technology: - Overview of technological features 6. Benefits: ...
...storyteller that transforms mere functionality into an immersive and delightful user experience. Imagine navigating a seamlessly designed website or app—intuitive interfaces guide your every click, captivating visuals engage your senses, and the overall journey feels like a well-choreographed dance between user and technology. Are you ready to elevate your digital presence? Look no further! Services I provide: Mobile app UI/UX Website UI/UX Dashboard UI/UX Clickable Prototypes Mockups ?️ Tools: Figma Adobe XD ? Why Choose Me? ✅ Passion for Perfection: I'm dedicated to delivering designs that not only meet but exceed your expectations. ✅ Collaborative Approach: Your input is invaluable. I believe in a collaborative process to ensure the end result aligns perfec...
As a client, I'm looking to collaborate with a talented freelancer in lead generation targeting the retail industry. The primary focus will be on cold calling to gather leads nationwide. Please consider the following details: - Industry: Retail - Lead Collection Method: Cold Calling - Geographical Region: Nationwide Ideal candidates for this project would have: - Proven experience in lead generation, especially in the retail sector - Strong cold calling skills and a track record of successful lead generation via this method - A good understanding of the nationwide retail market to identify and acquire potential leads - Excellent communication skills, with the ability to engage effectively over the phone and build rapport - Organized and detail-oriented, able to maintain accur...
I'm ...in need of an experienced designer to help build a website dedicated to design engineering, especially focusing on data center design. As the scale of the data center isn't mentioned, the website must be capable of addressing various sizes and capacities. The website should not only showcase our expertise in design engineering but it should also be interactive, allowing clients to explore our services in product design, industrial design, and structural design. Ideal skills for this project would include: - Previous experience in developing websites related to engineering design - Familiarity with data center design - Understanding of product, industrial and structural design - Exceptional talents in web design and development - Experience with SEO is a known plus...
Project Title: Content Writing and Video Editing Description: I am looking for a freelancer who can help me...writing and video editing for my project. I need both written and video content to entertain my audience. Skills and Experience: - Proficient in content writing and video editing - Creativity in developing engaging and entertaining content - Strong storytelling skills - Ability to work within the given time frame - Proficiency in video editing software - Attention to detail and ability to meet client requirements Content Requirements: - Both written and video content - Content should be entertaining and engaging - Video content should be between 1-3 minutes in duration If you have the necessary skills and experience, please submit your proposal with relevant samples of ...
I am in need of a digital marketer and web designer proficient in e-commerce to help showcase my products and services. Your primary responsibilities will be: - Designing an engaging user interface that appeals to both B2B and B2C audiences. - Implementing SEO strategies to boost organic traffic and visibility. - Integrating e-commerce functionalities that streamline the user's purchase journey and invigorate sales. The ideal candidate should have a solid understanding of current SEO best practices, a proven record in e-commerce site design, and versatility in working with both B2B and B2C customers. Understanding the integration of email marketing tools would be a useful, but not required, additional skill.
I'm looking to create engaging videography content for my Med Spa. The scope of work includes capturing: - Treatment Process Videos: An insider look into our various spa treatments will be essential to communicate the consumer experience. Skills in recording detailed processes would be beneficial. - Client Testimonials: You'll interview our satisfied clients to record their testimonials, a knack for interviewing would be excellent. - Virtual Tour: A thorough virtual tour of our premises will allow potential clients to better understand our environment. Experience in architecture or interior videography would be a plus. - Interview with Owner: There will also be a requirement to conduct and record a detailed interview with the spa owner. Experience in documentary style sho...
...storyteller that transforms mere functionality into an immersive and delightful user experience. Imagine navigating a seamlessly designed website or app—intuitive interfaces guide your every click, captivating visuals engage your senses, and the overall journey feels like a well-choreographed dance between user and technology. Are you ready to elevate your digital presence? Look no further! Services I provide: Mobile app UI/UX Website UI/UX Dashboard UI/UX Clickable Prototypes Mockups ?️ Tools: Figma Adobe XD ? Why Choose Me? ✅ Passion for Perfection: I'm dedicated to delivering designs that not only meet but exceed your expectations. ✅ Collaborative Approach: Your input is invaluable. I believe in a collaborative process to ensure the end result aligns perfec...
Factory Inspection for Quality Control in Zurich, Switzerland - I am looking for someone to inspect a manufacturing factory in Zurich, Switzerland. -We will provide Training for the inspection. - The main objective of the inspection is to ensure quality control. - The project needs to be completed as soon as possible. - No prior experience is required for this job. - The ideal candid...need to visit the factory in person. - The candidate should be detail-oriented and have good observation skills. - The candidate should be able to report on any quality control issues or concerns. - Knowledge of manufacturing processes and quality control standards would be a plus. - The candidate should be able to communicate effectively in English. - Travel expenses will be covered by the c...
...7-Eleven, and FamilyMart. - Admin Panel: A backend admin panel is required for managing customer orders. - Google Maps Integration: The website should be linked to Google Maps. - Image Slider: The site should have a feature allowing a full site image carousel, where products can be replaced or uploaded. Further Details: - Frontend Programming: The website should include an introduction to our banner services, a process flowchart, material descriptions, a design option page, and an FAQ page. - Function Requirements: The site should allow for display of different banner layouts (one-section, two-section, three-section). Ideal candidates for this project should have: - Experience with multi-faceted website development projects, particularly in e-commerce. - Proficiency in Chinese ...
I am in need of a creative Content Creator to breathe new life into my business Instagram page. Given the nature of my work as a Virtual Assistant and Online Business Manager, I'm seeking an individual with a knack for creating engaging, minimalistic designs that can easily be adapted across different post formats. You will be tasked with producing a range of unique templates for: - Static posts - Carousels - Reels To provide a coherent and visually appealing aesthetic across all my Instagram content. Bonus points (and $$) to those who can assist in developing the content to fill these templates, such as captivating captions and enticing call-to-actions. Ideal qualifications for this project include: - Solid experience in content creation, particularly for Instagram - A...
I am in need of three banners (3 for desktop and similar design but for mobile) that can be displayed on desktop (2483x993) and mobile (430x408) versions of my WordPress site. These banners will serve to advertise our range of concrete rendering products. Key tasks you will be responsible for include: - Designing modern a...platforms - Experience working with WordPress-based websites - Knowledge about the concrete rendering industry would be beneficial Your task will be to deliver three different banners that not only enhance my site's overall aesthetics but effectively showcase my concrete rendering products. We will start with the first banner showing 4 concrete rendering products. I have attached 3 slides the client did themselves which they wish to have the banner in the...
...YOU on our team! We're a High Converting Website Design Agency looking for a driven, commission-only sales superstar to join our ranks. In this role, you'll be responsible for: Prospecting and Cold Calling: You'll identify potential clients who need a website refresh or a brand new online presence. Be prepared to make a positive first impression and build rapport over the phone. Understanding Client Needs: You'll have a knack for uncovering a client's vision and translating that into actionable website goals. Selling Solutions: You'll present our web design packages with confidence, highlighting the value we bring to their business. Closing the Deal: You'll guide clients through the sales process, securing their commitment to a website project...
I'm in need of a comprehensive product description focusing on a new service we're launching, aimed at businesses. The tone of the content should be formal and professional, reflecting the seriousne...audience - It should be persuasive and informative, highlighting the unique selling points of the service - The tone should be formal and professional Ideal Skills: - Experience in creating product descriptions or marketing content for B2B services - Strong understanding of persuasive writing for a professional audience - Ability to convey complex information in a clear and engaging manner I aim to attract the interest of potential business clients and require a description that is both appealing and informative. A background in working with B2B clients or services ...
...Development Manager with a proven track record to help grow my business. The hiring responsibilities and primary goals of this position are flexible and can be discussed further with the right candidate. Key responsibilities include: - Creating and implementing a business development plan - Identifying business opportunities and potential partnerships - Building and maintaining strong relationships with clients - Developing strategies to increase sales and expand market reach Ideal candidates for this role should have: - A strong background in business development - Excellent communication and negotiation skills - A proven ability to drive sales and revenue growth - A solid understanding of the sector my business operates in If you are an experienced Business Development ...
I'm in need of a skilled graphic designer to revamp our current company logo. It's currently modern and sleek, but I feel it lacks the memorability and simplicity needed to truly stand out. Key requirements: - Redesign the logo to make it more memorable - Simp...The ideal candidate should: - Have a strong portfolio of successful logo designs - Be experienced in creating minimalistic, memorable logos - Understand the importance of branding and can deliver designs that support this I'm looking for a designer who can take the essence of our current logo and elevate it to a whole new level, making it a true visual representation of our company's values and services. Using the concepts of bandage & Advantage (example: Remove the bandage, choose Advantage), (Tr...
I'm in need of a dedicated sales rep for a gas and oil company in Benghazi, Libya. Key responsibilities include: - Attending business meetings for networking purposes and to authentically represent our company. Your presentation will largely focus on the top-notch products and services we offer. Ideal skills for this role include strong communication, a talent for networking, and preferably some understanding of the oil and gas industry. Proven experience in sales rep positions is highly valuable…
I'm looking for a skilled developer to create a Flask-based website connected with mysql. This website will be primarily for my personal development. Key Features: - Email Verification otp on login A simple website for our team to use with login option and it should have following features A form to manually update my database...search for students based on same criteria which shows the result in a table form) My budget is around 2000- 2500 rs Ideal Skills: - Strong experience with Flask: You should have a proven track record of developing websites using Flask. - User Authentication Expertise: Understanding and implementing secure user authentication systems is a must. - Email Verification Services: Experience with integrating email verification services into websi...
I'm looking for a creative and experienced website designer. I've not defined the specifics yet and thus, I need a professional who can guide me in deciding the number of pages, the type, and design of the website. Your skills and experience should include but not be limit...the specifics yet and thus, I need a professional who can guide me in deciding the number of pages, the type, and design of the website. Your skills and experience should include but not be limited to: - E-commerce design - Portfolio website design - Blogging website design - Knowledge of varying design aesthetics (Minimalistic, Bold and vibrant, Classic and elegant) - Being able to guide the client in decision making Aid me in designing a website that suits my needs. Let's explore this ope...
I'm seeking a skilled wordsmith for a tagline or slogan to represent my existing rea...wordsmith for a tagline or slogan to represent my existing real estate photography business. The tagline should encapsulate the essence of my services and leave a lasting impression on potential clients. Key Requirements: - Experience with branding, marketing, and copywriting. - Understanding or experience in the real estate industry. The tagline should convey: - Trustworthiness: I want my clients to feel they're in the best hands. - Long-term relationship: Clients should recognize my photographers as reliable team members. - Satisfaction and joy: The tagline should evoke happiness in the client, reinforcing their trust and satisfaction with our services. This is our web...
As a business owner managing my domain hosting on a different server...freelancer with demonstrated experience in optimizing and enhancing performance on AWS. Ideal Skills & Experience: - Proficiency in AWS services, particularly Amazon EC2 and Amazon S3 - Experience with server migration, ideally from another hosting provider - Demonstrated ability to improve website performance through cloud services - Strong understanding of security measures associated with AWS - Good communication skills to ensure a smooth transition and understanding of the process Please provide a clear bid that outlines your approach to this project, any relevant experience, and a timeline for completion. I'm open to discussing the use of additional AWS services if you believe they w...
I am in need of a skilled and experienced designer to create high-quality landing pages on a semi-regular basis (up to 4 per month) on the High Level platform. Key Details: - Purpose: These landing page...Understanding of the psychology behind design elements and their impact on conversion rates. - Creativity in tailoring designs to specific target audiences. Please include examples of prior landing page work in your bid. Bonus if they are made in High Level or Clickfunnels. I'm looking for a professional that I can work with starting in the next 2 weeks and then moving forward with each next client I get. The wage will be a flat fee of $50 per landing page. Examples of the type of landing pages I'm looking for are attached. Will be considering all freelancers but loo...
I'm seeking a Social Media Marketing Manager to promote my street and active wear clothing business across Facebook, Instagram, and our website. My brand is based in Melbourne, Australia. Here is my website: Key Responsibilities: - Create a comprehensive social media marketing strategy to increase brand awareness, drive website traffic, and generate leads and sales. - Develop and publish engaging content, including posts, videos, and graphics, that are tailored to each platform and our target audience. - Monitor and respond to comments and messages in a timely and professional manner. - Use analytics tools to track and measure the success of our social media marketing efforts, particularly focusing on number of followers, engagement rate, and conversion rate
...Provider (MSP) solutions, committed to delivering top-tier services to our clients. We are seeking a dynamic and driven Outbound Sales Representative to join our team. This individual will be responsible for the entire sales lifecycle, from marketing and lead generation to proposal creation and deal closure. The ideal candidate will have excellent English communication skills and be comfortable working in the US Eastern Standard Time zone. Key Responsibilities: Marketing and Lead Generation: Develop and implement outbound sales strategies to attract potential clients. Utilize various marketing channels, including email campaigns, social media, and cold calling, to generate leads. Identify and target key decision-makers in potential client organizations. Lead Qualificati...
As the owner of an advanced security level website, I am seeking professional hacking services to conduct thorough penetration testing. The key focus areas would be: - User Authentication Process: Probe for any weak links in our login and authentication systems. - Data Encryption: Assess the robustness of our data encryption protocols. - Server Security: Evaluate potential weaknesses in our server security. Ideal applicants would have significant experience with Python-based hacking tools and a proven track record in cybersecurity. Knowledge of advanced security measures and the ability to recommend improvements after testing is highly desirable. Please provide evidence of your skills and previous work in your application. Make sure your proposals are competitive yet fair.
Perform separation of 4 colors on the image sent by the client under the concept of PALOMA AVELLE, with delivery time of 8 hours maximum!
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...1 free Self-Esteem course. Buttons to purchase. The buttons redirect to the "PRICES" section below. (Long description) CODEPENDENCY COURSE: Brief + button to go to the individual course landing page. CHILDHOOD WOUNDS COURSE: Brief + button to go to the individual course landing page. 1-ON-1 CONSULTANCY: Copy to offer mentoring. Plugin to schedule a call automatically in Google Calendar. The client chooses the day/time. ABOUT ME: Brief section to introduce who I am. TESTIMONIALS: Testimonials that scroll from right to left when clicked. FAQS: Main Questions and Answers. Only the questions are visible. You need to click to expand the answer. PRICES: There will be 4 offers. Each offer has bullet points to name the main features. When you press "buy," it re...
I require expert architectural services to create detailed floor plans and elevations for an entire building. The objective is to use these architectural drawings for a permit application process: - Proficiency in creating comprehensive and detailed floor plans - Competence in accurately drafting building elevations - Broad experience in creating architectural drawings that meet permit application standards - Familiarity with construction laws and regulations regarding permit requisition Your solid understanding of building structures and ability to adhere to laws while drafting required drawings will significantly contribute to my project.
...should effectively communicate our brand message while encouraging user engagement and conversions. Develop a visually appealing and user-friendly landing page that aligns with our brand identity and values. The design should be modern, clean, and responsive across all devices. Integrate compelling content, including text, images, and multimedia elements, to effectively communicate our products/services, features, and unique selling points. Implement clear and prominent calls-to-action (CTAs) strategically placed throughout the landing page to guide visitors towards desired actions, such as signing up, making a purchase, or contacting us. Optimize the landing page for conversions by employing best practices in user experience (UX) design, layout, and copywriting. A/B testing ...
I'm seeking a proficient digital marketing specialist focusing on B2C audiences to enhance my product sales. Though I have an existing website, I don't need any website creation services from you. Key requirements and responsibilities for this project include: - Developing and implementing a robust digital marketing strategy tailored to a B2C audience - Conducting in-depth market research to identify and engage potential customers - Creating engaging and persuasive email campaigns to drive product purchases - Monitoring campaign performance and making data-driven adjustments to optimize results - Demonstrating a proven track record of successfully boosting product sales through digital and email marketing Ideal candidates will have: - Extensive experience in B2C digital ...
...1. IT Assessment Portal This portal can be designed to allow technicians to enter and view data regarding client servers, PCs, and other equipment when on-site. Features to Include: • Client Details: Ability to enter and retrieve information about the client, like name, location, contact details. • Equipment Checklist: A dynamic checklist for different types of equipment (servers, PCs, etc.) that technicians can fill out. • Assessment Forms: Forms for entering the condition and performance of each piece of equipment. • Photo Uploads: Capability to upload photos directly from the site. • Reporting: Generate reports based on the entered data, which can be shared with the client or used internally. 2. Dynamic Quote Creation Thi...
I am seeking a website designer to create a professional, user-friendly website for my mobile bartending business. The website design should be in black and gold, embodying the luxurious yet approachable nature of our services. Key components include: - A homepage that catches the eye, showcasing the essence of our business. - An 'About Us' page that tells our story and conveys our passion for mixology. - A 'Contact Us' page with basic contact information that is routed to our email. Key Requirements: - Proficient in website design, especially with an affinity for the chosen color scheme of black and gold. - Capable of integrating social media buttons, with a focus on Facebook and Instagram. - Ability to work with provided content, ensuring a seamless incorpor...
...Facebook, and TikTok) through highly-marketable content posted semi-regularly, along with a lead generation strategy offering artists free royalty free music powered by Meta Ads (TikTok not implemented as of yet). For more information on the technology employed, see Platform located at the bottom. (2) Fans of our original electronic music released to digital streaming platforms, such as iTunes, Spotify, etc. The sources of their fans traffic varies from search engines, social media, to the streaming platforms previously highlighted. The primary revenue opportunities for this stream are generated through royalties and merchandise sales () (3) Media and Entertainment clients, including music libraries, publishers, sync agents, and music supervisors. The sources of this
