Remote Desktop Technical Support - 3

i have a lot of experiences for support OS like Windows ( XP , 7 , 8 ) and MAC with all release and network problem (Remotely using RDP or Phone )

i have more than 4 years experience in technical supporting , 2 of them supporting the middle-east region in D-Link Company , and now i am working as a system administrator in Global Brands Group which is a golden partner to Microsoft.

A proposal has not yet been provided

A proposal has not yet been provided

Hi, I am working in a US based organisation and provide remote support to USA based users on daily basis. So this suite to my profile very well. You can chat with me to further discussion on this. Thanks.

I am a senior network engineer , capable of solving any Network and Sytem issues. I am happy to work for 8 hours a week and any challenging issues are welcome. let me know thanks

 SOFORT TECHNOLOGIES PRIVATE LIMITED is operated in Jaipur, Rajasthan in the Indian. We understand your business concerns; we are engage in telephone and Internet contact, call center operations, information technologies and management, telecommunications, sales, customer service and marketing efforts. In regards with TEAMWORK we have the best team ready to work the way clients want. Our team is consist of 100% highly trained agents which can do both inbound and outbound., 90% of our agents are experienced agents and most of them have been working in Call Center Business for more than 2 years. They are experienced both in B2B and B2C accounts, specialized in pulling out customer information (CREDIT CARD NUMBER, CUSTOMER INFORMATION, and BUSINESS INFORMATION and Etc.). They are highly trained in customer service accounts (TECHNICAL SUPPORT, BILLING AND COLLECTION, also CUSTOMER ASSISTANCE AND INBOUND UP SELLING). We have a good Human Resource Management team to evaluate agents that are trained to make sure that we have the best agents on the floor. Our Trainers were chosen by the HRM because of their experience and achievement of being the top sellers in the campaigns they worked on in the past. We don’t stop training after the campaign start we continue monthly so our agent stays fresh and excited and on top of their game. We do have a turnover of 25 employees with capacity of expansion, depending on fields of Operation.

I am graduated in electronical engineering and i have almost 6 years experience on windows systems including XP,VISTA , 7, 8. I am really competent in this area. I have Cisco CCNA certification aswell, so networking in this level is a kid's game for me

A proposal has not yet been provided

Because i have already five years experience in customer support field and i have also experience in international BPO.

Below mentioned my Technical Skills. Installing, managing and troubleshooting Windows 2000/2003/2008 Server based mid-range to large networks. Setting up Active Directory Windows and Mac configuration & Support. LAN, WAN, Wireless Implementation & Management. Performed user account creation, deletion, and configuration Implementing security and installing applications using Group Policies. Managing user accounts & Shares and File Permissions & disk quota Setting up DHCP, DNS, Backup and restore of servers using net backup tool. Troubleshooting & maintenance of PCs. Installation and Configuration of all Microsoft Windows Operating Systems (i.e. Win98, 2000, XP, Vista and Win 7) Installation, Configuration, backup and restore e-mail clients like MS Outlook(All Versions Including 2011-Mac Version ) and Outlook Express.(Ver. 6.0) Configuration of Printer, Modem, Scanner. Switching & routing, Cabling & crimping for systems, TCP/IP services, Wireless networking, Mobile devices support(Blackberry, Smart Phones, IPhone) Anti-Virus support (i.e. MacAfee, Symantec and Kaspersky)

A proposal has not yet been provided

Hi, Have a lot of experience in Desktop tech support. Can handle new issues and finish the task on time.

Hi I went through your requirements and come to know that we can do this project. Time being i am not submitting my proposal. I can submit my proposal once we have a discussion about this project. So that we can finalize the budget and expected time of completion of this project. Thanks Retheesh

A proposal has not yet been provided

Hi, I am vaibhav. I have successfully completed my MCA this year and had lot of deep knowledge in operating system. I also worked as a System Administrator for 2 years in an IT Company.

Myself have 13+ years of Exp with below listed level of administration Evaluate potential equipment, components and software Maintain current and correct documentation Design and develop custom programs to aid in systems management Install, configure and maintain server hardware and operating systems Install and configure software applications Interface with vendors to resolve hardware and software problems Interface with University organizations to resolve service related issues Give technical guidance to other staff Develop plans, schedules and requirements for the deployment of systems Develop effective processes and procedures Help other University units define and design server solutions for their environments Become familiar with project management disciplines Review adequacy of emergency response plans Evaluate organizational vulnerabilities within assigned area of responsibility Conduct regular reviews of security levels delivered against policy goals Test plans for adequacy and practicality on an established schedule Determine immediate economic and financial consequences of an incident Benchmark existing and planned capabilities against best practices Provide advice and guidance to functional unit technicians and management

A proposal has not yet been provided