Answer support tickets for a software company

Dear sir/ madam, I am Ha from Vietnam. Nice to meet you! I have just began my freelance job. I need the work to fulfill my experience and skills. I were worked as admin, assistant, sales and marketing. I have sound knowledge of business , Finance and Accounting. I also good at Chinese ( Madarin, Cantonese, English). My typing speed are around 75 WPM and can work 8-10 hr/ days to shorten the deadline. My price is 250 usd/ month. My gmail are huehachu / Skype: chuhueha I am looking forward to you! Thanks! Hue Ha

Hi, I am very interested with the position posted, I am a technical support specialist and knows to troubleshoot mac and windows. Kindly consider me in the said position and I am willing to start as soon as possible.

A proposal has not yet been provided

A proposal has not yet been provided

I believe I should do it the way our customers want, and not the other way around. My customers don't see me as just suppliers, but as true partners, helping them to achieve their deadlines, solving their difficulties and always doing a little more than they expect.

Hello dear, I am ready to work with you, i have more than 7 year experience in software development. more over i have experience in customer support. hope you will consider me for this task. looking forward for your kind response. regards, Shakeel Ahamd

I have experienced to work over ticket and able to work over technical things and provide customer support. Let me know if you need any help from my side. Thanks, Ashutosh Tripathi

Dear Sir, I am a computer science graduate.I have also served as a virtyal assistant for a American company.I am ready to take on the task.

A proposal has not yet been provided

HI, I am really very happy and excited to see the job which I was looking for from long time. I really need this job as I have come from the same profile and I am doing the same job daily as my regular job. I usually provide technical support through phone calls, emails and chat support. I create tickets sometimes and assign it to the currect department or a person and maximum times I receive the tickets if the application is being handled by me or by my team so as in when the ticket is sent to me it is my responsibility to work on that ticket and close before the SLA breach by getting the user acceptance. I have almost 5 years of experince in the same profile i.e network and hardware trouble shooting, application performace troubleshooting, fixing the computer issues and also if there is any virus need to be removed. Apart from doing general troubleshooting I also work on software troubleshooting using java,.Net, MS-Access, SQL and different tools. So I am sure that I will definitely make justice for this project by exceeding your expectations and growing the business with highest user satisfaction (CSAT) which will deffinitely make my future brighter too. Please help me with this project and I will prove that you got a good resource as required.

Hello Sir, Would love to work on this project.I can provide efficient services as you required. can complete it successfully to provide you good results..Please give me a chance to do this job. Hope to work on this project.. Thanks

Dear Sir/Madam: I’m a Spanish Lawyer (I´m living in Spain and Spanish is my mother tongue) I have got experience in freshdesk,com, because I have worked as Customer Assistant for a English Company who uses it. (Blue Sky Media) I am able to work inmediately. After reading your job posting for the position with interest, I have understood the terms to work on this position, and I confirm that I am able to do the job. In addition to my experience, I have excellent communication skills. I always maintain a gracious and professional manner when communicating with people, including customers and store staff. My broad experience and range of skills make me a superior candidate for this position. My resume, which is below, provides additional information on my background and qualifications. I look forward to hearing from you as soon as possible to arrange time for an interview. Thank you for your consideration. Experience Customer Assistant. Blue Sky Media. 2013. Lawyer. Energy’s Foundation. 2008-2012. Lawyer. Junta de Castilla y León. 2003-2007. Education - Bachelor in Law. University of Valladolid. 2000. - MBA in nonprofit organizations. University King Juan Carlos. 2010. Computer Skills - Proficient with Microsoft Word, Excel, PowerPoint, and Internet.

Hello, I would like to work as a virtual assistant. I am a fast learner and my daily free time varies from 4 to 14 hours. So it will not be a problem handling different emails and replying them as soon as they appear. I am looking forward to trying this job actually, as it involves social interaction and I love this aspect of the job, even if it's formal. If interested, contact me for more details. :)

A proposal has not yet been provided

Hi, I have 1 year experience in chat and email handling. I also have 4 years experience in computer trouble shooting. I have strong customer handling experience with perfect English grammar. I have great problem solving skills.

I can offer you a good, quality and proffesional colaboration agreement. I am social, confident and fast. Do not hesitate to contact me.

Dear Hiring Manager: I am happy to assist with this project. I believe that I will prove to be the best candidate for this project because of my skills and technical proficiency. I am a holder of a competitive Bachelor of Science Degree (B.Sc.) in Information Technology. I also have excellent communication skills, and interpersonal skills which are needed for this position. As a Freelancer, I have worked as an online customer support and as a Customer Service Representative. I also have experience using Zopin chat interface as well as 3D Cart to respond to customer queries. I am a quick learner, so I am confident that I will be able to easily adapt to your system. I am willing to work part-time Monday to Fridays and weekends if needed to ensure a prompt response to all your clients. I will be available via Skype for an interview if required. Thanks for your consideration. Best, Leon

Hello! I know i am excellent giving technical and non technical support to high level users in the company. I am system engineer graduated with honours at the university. I am looking for some extra work (about 3 or 4 hours per day). I would like to work with you! Thanks! Regards.