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Telephone Helpdesk - www.wantoffer.com

$2-8 USD / hour

Cancelled
Posted over 8 years ago

$2-8 USD / hour

I need someone dealing with customer support for [login to view URL] The person(s) should be available during Namibian business hours. Calls and Helpdesk are managed via VOIP/Web so the person(s) could live anywhere in the world, as long as they are available during the times specified. Fluent English is a requirement. Wantoffer is an online mall selling hundreds of thousands of products.
Project ID: 8528328

About the project

32 proposals
Remote project
Active 9 yrs ago

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32 freelancers are bidding on average $6 USD/hour for this job
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A proposal has not yet been provided
$8 USD in 20 days
5.0 (72 reviews)
6.4
6.4
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I have 5+ years of experience in customer support and admin support tasks. I have done live chat support, admin support, email handling, ticketing system and more admin related tasks. I have done many calling jobs. Kindly PM me the tool that I'll use for this purpose. Also share your FAQs and information that is required for answering.
$7 USD in 40 days
4.9 (43 reviews)
6.6
6.6
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I am a real problem solver and very dedicated Reputation5.0/5 (9 reviews) 4.3 Certified Data Entry Operator I am the best person for your project.I am very dependable and love projects that have long term and short term deadlines. I see them as a professional challenge.I communicate clearly and deliver high quality work that I take great pride in. I am a great problem solver. I bring all my skills to the table and I give 110% to anything I commit to. I am very creative and I have lots of enthusiasm.I pay lots of attention to detail and I care about the job that I do. Hope to work for you, And would love the opportunity to prove myself to you!!!!
$6 USD in 35 days
5.0 (6 reviews)
4.1
4.1
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Dear Sir / Madam, Greetings! I am quite keen on this project so I'm hoping (fingers crossed) I'll be given the opportunity to help you with this. Just to quickly summarize myself: My name is Rina.  I have been a Virtual Assistant / Freelancer of sorts for 4 years.  I am educated in the field of Secretarial and Administration and hold a Diploma in Private Secretarialship.  I am an individual but I can assure you that I can get this job done with utmost dedication.  Working as a PA / VA required me to be meticulous with work given or assigned to me and provide the results required by the employer.  With that said, I do hope you will consider my application and I would be most happy to discuss any further details / compensation / etc. Yours Sincerely, Rina
$6 USD in 40 days
5.0 (2 reviews)
2.6
2.6
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Hello, my name is Anastasia. I am business development manager of MoveUp Solutions. We are an outsourcing call-center. Our team has a great experience in telesales, virtual assistance and customer support. Our agents have fluent English, Russian and Ukrainian. We use individual approach for every customer. Each agent passes 3 stages of testing before the admission to the first call. Our agents also had experience in work with database system, live chat and emails. The average typing speed of our agents is at least 150 cpm. We have a big variety of our agents, so you can conduct an interview with everybody and choose the best agent for your project. Our call center works 24/7 and we are able to make and receive more than 1,000 calls per day. By this moment we have been providing call-center services for 3 years. I'm looking forward for your response. Please, feel free to contact us on skype: moveup.5
$5 USD in 3 days
5.0 (1 review)
0.4
0.4
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MY EDUCATIONAL, MY PASSIONATE FOR THE FIELD, AND MY QUICK LEARNING BEHAVIOR. tHIS IS A WIN WIN BEHAVIOR FOR ME. i WILL STOP AT NOTHING UNTIL IT IS CONPLETE AND RIGHT.
$8 USD in 4 days
0.0 (0 reviews)
0.0
0.0
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Good day, I am an HR director for a US based company. My role entails different responsibilities related to recruiting, training, payroll accounting, order processing, team management, calendar scheduling, reporting, and other administrative task. My advancement in business procurement, customer service, technical support, marketing, inventory, purchasing, invoicing, bookkeeping (Freshbooks and Quickbooks) are my keys to a fruitful career. I am loving the learning I have had with AT&T, Office Depot, Lazaro Law Group, Examinaire AB, National Wireless, Amy Hall, TMR, CF and hope from you too. I intend to partake in your company, my work records are in Odesk/Upwork. Thank you. J-Ann
$7 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have perfect English grammar with good communication skills. I have job experience of 40 hours/week with an IT company for more than 4 years. There I was responsible for customer support. I have to solve computer related problems. I have two years experience in chat and email handling as well of US customers. I have very reliable internet connection and having power backup as well. So there is no chance of missing my shift. I have never missed my shift in my entire career of chat and email handling. I have overall more than 6 years of experience in customer handling and having strong problem solving skills. I own a Laptop with Win 8 installed and 4 to 5 hours battery backup. Regards Ehtiram Ali
$8 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi I went through the project description and understood its completely based to customer support handling thousands of products with different flavours, kilos, patterns etc.. I would like to use my experience to this project, as i have an experience of customer support for 2+years. I had handled both inbound and outbound calls. For further information about my expereince and knowledge, let us have discussion personally. Regards supriya
$5 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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I am fluent in English and capable of handling customers via telephone world wide. I have been in the international market ad outsourcing business for almost 5 yrs
$6 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, Good day! I am very pleased to learn that you are looking for a Telephone Help desk. Please accept my application for your consideration. I consider myself a professional, dependable, considerate and a hard working individual with over 4 years of experience in a call center industry, I am confident that I will be able to deliver what you expect of the said position. I look forward to the opportunity to meet with you to discuss the qualifications I would bring to your company. Thank you. Sincerely,
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I have previously worked at Global Business Platform as an executive, and my responsibility contributing Sales Development and Technical Enhancement structured applying Customer Relationship Management and Public Relations knowledge. This Clientele Development Program is activated proficiently in order to maintain profitable pillar of Online Customer Engagement. My implementation is scientific Telecommunication, Appointment Setting and Office Management Skills included constructing and executing diligent Information Technology. I’m an expert in Internet Research, Data Encoding, Microsoft Office Application, Customer Service (Zendesk, Zenplanner, RingCentral, Five9), Email Etiquette, Telephone Etiquette, Programming (HTML, PHP, CSS, JAVA SCRIPT, MYSQL), Web Store Development (Auction Management System, M2E Pro), eCommerce Operations, Drop Shipping (eCC, NetSuite), Accounting (INTUIT, XERO, Sage, MYOB, Quicken), Online Marketing, Social Media Networking (HootSuite), Classified Advertisement (Craigslist, Postlets), Business Writing, Graphics Design (Picasa, Adobe Creative Suite CC) and Advanced English Literacy. I have delivered profitable campaign establishment within profitable statistics, which are the vital collaboration of my leadership roles at multiple Online Platforms. You may investigate my Freelancer Profile and acknowledge necessary expertise based on the deployment strategy. I believe my skills are perfect power according to your planned delegation. Regards
$6 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$4 USD in 4 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$5 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$5 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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La propuesta todavía no ha sido proveída
$5 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am very interested to be part of the team, I am a very hard working person with great attention to details and has In depth knowledge when it comes to providing customers with excellent customer service for I have been in the Industry for more than 8 years now. Given the chance I would really love to work for this project I have a laptop at home with internet speed of 3mbps and the power outage here in my area is @ zero percent, in the event that for some reason we encounter a power outage then need not to worry for I have a back up generator so my clients can be rest assured that I can deliver all my responsibilities on time without any hassle or delay. Best Regards June
$5 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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I have been with the Call Center Industry (Both Technical and Customer Service) and in Level 3 positions (Customer Service Manager, Accent and Conversational English Supervisor, Quality Analysis Supervisor) for 8 years already and I believe that with the job description mentioned in this job posting, we are required to speak with customers from the United States as well as customers from different countries outside from where they call home. And with that mentioned I have been doing this for 8 years now and have been very successful in doing so. I had numerous commendations during my stay in this job as well as I have been promoted 3 times to an Accent and Conversational English Supervisor as well as to a Quality Assurance Supervisor because of hard work and excellence in what I do. I have also worked as a Project Manager for an online shopping company which would make me qualified for the position I am applying for. We have been communicating with our valued customers/clients through modes of communication like voice/phone, emails as well as chat. I also have experience in ticketing systems like Zendesk and Kayako and I have demonstrated proficiency in using these software in work. I have worked with top Fortune companies like Time Warner Cable, T-Mobile USA/UK (As an Accent and Conversational English Coach and as a Quality Analyst) and QWEST Broadband Support (As a Quality Analyst).
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have worked in the BPO industry for more than a decade - if anyone is qualified modesty aside I top the list.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I've been a customer service executive for more than 5 years now and been dealing with British and American clients. Hoping to hear from you soon. Kind regards, Mary Angel Lyn Ferrer
$5 USD in 3 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of NAMIBIA
Namibia
5.0
2
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Member since Sep 14, 2015

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