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Client Support Agent 12pm-8pm CT M-F

$2-8 USD / hour

Cancelled
Posted about 3 years ago

$2-8 USD / hour

Now Hiring: Client Support Agent for growing B2B E-Commerce company. We're looking for agents that can familiarize themselves with our policies, communicate them properly to our clients, handle general inquiries, provide order support via Zendesk support and chat. Requirement: Prior experience with zendesk. Fluency in US English Proven CS soft skills Proficiency in understanding the nature of the inquiry and analyzing client data. You will be required to successfully pass 3 assessments (10 minutes) each for further consideration.
Project ID: 30144960

About the project

8 proposals
Remote project
Active 3 yrs ago

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Greetings! I am an experienced customer support agent and worked for many eCommerce companies. I am a Virtual Assistant and digital marketing specialists. Please chat with me so we can discuss.
$8 USD in 1 day
0.0 (0 reviews)
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8 freelancers are bidding on average $7 USD/hour for this job
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I have been in the BPO industry for more than 8 years, I have handled email, chat and voice support for several retails companies in the US.
$5 USD in 40 days
5.0 (1 review)
1.0
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Hi, I hope you're doing great. It is a pleasure to send you a proposal for your project. I am a virtual assistant and digital marketing expert who helps startups, small businesses, and organizations plan, define and implement marketing strategies that deliver results in line with their business objectives. I have worked with companies from various industries on projects such as implementing digital marketing infrastructures, consulting on sustainable growth, optimizing the sales process, and managing campaigns. I reviewed the details you shared and I believe I could be the right person for your project. I can certainly help you with the following: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Processing orders, forms, applications, and requests. - Keeping records of customer interactions, transactions, comments, and complaints. - Providing feedback on the efficiency of the customer service process. - Ensure customer satisfaction and provide professional customer support. Please let me know what the next step should be so that we can move forward. I don't mind getting on a short call sometime soon to discuss this further. I look forward to us working together on this. R. Ahmed
$8 USD in 40 days
0.0 (0 reviews)
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I am Tchaikovski, I read the description of your offer, I think I am the ideal person for this position, so I would like to inform you that I am very interested and would be happy to put my experiences at your disposal. With more than three years of experience in customer service. I speak English, French, Spanish. I have worked for bitrix24 as a sales agent for a year that was an insurance campaign, also for world disney as a customer service agent.  Field I still have to learn due to the peculiarity of their clientele, I am extremely teachable and I am eager to learn new skills Please contact me for an interview as soon as possible.
$6 USD in 40 days
0.0 (0 reviews)
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Hi I’m available for your bussiness as virtual assistant and i can deliver my best services for you.
$5 USD in 40 days
0.0 (0 reviews)
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Hello, I saw your post regarding customer support. I am confident to apply for this position and help you with your future endeavors. I would like you to know that I have 5 years of experience with customer support, phone, and email support. I've handled e-Commerce account before, part of my task is customer support, order fulfillment, and communicating with suppliers. Skill Set: Research (Verifying Companies) Order fulfillment Order Tracking Email Handling / Managing Calendar Management Customer Support Google Suite Microsoft Office Shopify Trello Guru Slack
$7 USD in 40 days
0.0 (0 reviews)
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Hello, just read your project and i would like to apply i have experience in chat support for 3 years and i would love to gain more experiences
$5 USD in 40 days
0.0 (0 reviews)
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About the client

Flag of UNITED STATES
Prosper, United States
5.0
2
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Member since May 9, 2021

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