Ivr fax jobs

...telephone number, comments, purchases made (date, time, amount, minutes, payment method), calls made, and available balance of minutes. - The customer balance system would consist of minutes that would be automatically deducted when speaking with agents (not receptionists). The client's balance would be indicated by a voiceover at the beginning of the call. The way to buy balance would be through the IVR gateway, during the call through the receptionists, or through a php script to which the OK data from the banking web gateway would be sent. - Among the minimum necessary options there would be a panel for editing/information on clients, agents, receptionists, call and payment history, as well as reports on minutes per agent, reports on last purchases, minutes per client, et...

As a sysadmin developer, I'm in need of an asterisk specialist to build a Docker Compose script or a bash script for an interactive vocal server. This project is multifaceted, carrying out outbound calls and saving responses in a database. Key responsibilities are: * Creation of an Interactive voice response (IVR) system. * Outbound calling function connected with my API for automated scheduling of phone calls. * MySQL database integration to securely store the recorded responses. For this assignment, it would be ideal if you have proficiency in using Asterisk, Docker Compose, API integration along with comprehensive database management skills It would be a cherry on top if you have prior experience constructing interactive vocal servers. Let's connect to discuss the...

I'm see...specialist for a unique project. I require expertise in Asterisk integration, VoIP configuration, and particularly in IVR implementation. KEY REQUIREMENTS: - Asterisk Integration: Full integration set up and testing needs to be completed. - VoIP Configuration: This includes configuring phone lines, extensions, and all essential VoIP functions. - IVR Implementation: The main purpose of this project is the implementation of automated IVR menus. This needs to be user-friendly and functional. The system should be capable of handling less than 50 concurrent calls. IDEAL CANDIDATE: The successful freelancer must have outstanding experience in all mentioned areas with a focus on IVR implementation. Any proven record in developing low-volume Asterisk...

I'm in need of comprehensive and detailed Australian databases. Specifically: - Medical databases, with a key focus on medical specialties. Medical databases should preferably contain reliable and relevant information about the different branches of medical specialties across Australia. - Business databases, encompassing detailed company profiles inclusive of industry category, phone, fax, email, physical address, etc. I'd appreciate getting more data, as in-depth as possible. The databases should be pre-existing or scraped and must be provided in Excel format, or .BAK for MSSQL server. Professionals equipped in big data collection, scrapping, and data analysis would be the most suited for this project. Knowledge about Australian medical and business sectors would be a ...

...Experience: Provide a seamless and efficient booking experience for customers using voice commands. : The system should be scalable to handle a high volume of calls and bookings without performance issues. Requirements: -Proven experience with Twilio API and WordPress. -Strong knowledge of PHP, JavaScript, and possibly Python if needed for backend scripting. -Experience in setting up IVR (Interactive Voice Response) systems. -Ability to integrate complex systems with WordPress using REST API. -Experience with WordPress booking plugins is a plus. -Good problem-solving skills and attention to detail. Deliverables: A fully functional voice-driven booking system integrated with our WordPress site. Documentation on the system architecture and codebase. A simple admin panel or in...

I'm looking for a proficient developer to set up an Interactive Voice Response (IVR) system in Twilio. Requirements: - Implementing Call Waiting and Queue functionality: My system needs to manage incoming calls efficiently, ensuring callers are placed in a queue and greeted with appropriate prompts. The ideal candidate should have: - Proven experience with Twilio: You should be well-versed in setting up IVR systems in Twilio, capable of implementing call waiting and queue functionality. - Familiarity with call center operations: Experience in managing incoming calls and understanding the importance of efficient call handling and queuing is a huge plus.

I need an experienced professional to help fix an urgent problem in my Asterisk system that utilizes both Session Initiation Protocol (SIP) and Real-time Transport Protocol (RTP). My issue revolves around tenant to tenant recording or IVR. Specifically, all audio plays for only 2 seconds before abruptly ending calls. - Skills and Experience You should have extensive experience with Asterisk, SIP, and RTP. A deep understanding of their inner workings and potential pitfalls is necessary to effectively troubleshoot and resolve the current issue. A track record for quick and efficient problem solving is essential. Deliverables: - Diagnose the issue causing the audio and calls to end after 2 seconds - Implement a reliable solution to fix the issue Note that this project demands imme...

...Responsibilities: - Establishing a SIP trunk server with configurations optimized for Twilio - Implementing call management features like Call Recording, Call Forwarding, and Interactive Voice Response (IVR) - Ensuring seamless integration of both voice and SMS capabilities - Providing recommendations for server security and performance optimization Ideal Candidate: - Extensive experience with SIP trunking, particularly with Twilio - Proficiency in configuring and customizing SIP trunk servers - Proven track record in implementing call management features such as Call Recording, Call Forwarding, and IVR - Strong understanding of VoIP and telecommunication protocols - Familiarity with server security best practices If you are confident in your abilities in this space and ...

I am looking for a skilled Python developer who specializes in VoIP and PJSIP development. The successful candidate would ideally have experience creating SIP trunking solutions focused on handling incoming and outgoing calls with a Python bot. Key Features: - Set up SIP trunking for call recording and monitoring, IVR system, and SIP trunking. - Convert my analog phone system to a VoIP system. - Implement Direct Inward Dialing(DID) support for calls between multiple company sites. - Configure the Python bot to manage incoming and outgoing calls. Bot Functionality: - Answer and route incoming calls to appropriate destinations. - Initiate outgoing calls based on specific triggers or events. - Handle real-time call transfers and call forwarding. Skills Required: - Proficient in VoIP...

I am looking for a skilled Python developer who specializes in VoIP and PJSIP development. The successful candidate would ideally have experience creating SIP trunking solutions focused on handling incoming and outgoing calls with a Python bot. Key Features: - Set up SIP trunking for call recording and monitoring, IVR system, and SIP trunking. - Convert my analog phone system to a VoIP system. - Implement Direct Inward Dialing(DID) support for calls between multiple company sites. - Configure the Python bot to manage incoming and outgoing calls. Bot Functionality: - Answer and route incoming calls to appropriate destinations. - Initiate outgoing calls based on specific triggers or events. - Handle real-time call transfers and call forwarding. Skills Required: - Proficient in VoIP...

My name is Rostislav, I represent the Unifun company, we develop VAS services for mobile operators. An example of our projects are the IVR Radio and IVR Islamic services, which have been successfully launched on the Sudani mobile network and Zain mobile network in Sudan. Within these projects, as well as others, we need someone to assist us with testing. Below are the conditions: To conduct tests, it is necessary to have a phone and a Sudani SIM card and Zain SIM card. Testing will involve making calls, sending SMS notifications, and may also require translating SMS from English to Arabic, checking audio files in Arabic, and so on. Conditions: - Everyday - a person should conduct testing of our services in the morning (not more than 5-10 minutes) - Payment calculation on a...

I'm seeking a skilled team of deve...customer management. This will involve the ability to store and manage customer information effectively. - **Cloud Telephony IVR Integration**: I'm looking for integration with cloud telephony IVR to enhance communication efficiency and customer service. - **WhatsApp Integration**: In addition to traditional methods of communication, the CRM should feature WhatsApp integration. - **All CRM Features**: The ideal candidate will be familiar with all CRM best practices and features, and will be able to implement these into the system. Ideal candidates for this project will have experience with: - Web and mobile app development - CRM development - Cloud telephony and IVR integration - WhatsApp integration - Experience with bot...

...Handling: The call center needs to be able to efficiently manage both incoming and outgoing calls. This includes routing, call waiting, and call transfer functionalities. - DTMF Capture in Live Calls: A crucial feature I need in the call center is the ability to capture DTMF tones in live calls. This is essential for certain interactive voice response (IVR) systems and automated customer service functions. - Auto-Robot Call Functionality/IVR : The software should be able to execute automated calls without manual intervention. This feature will be helpful in various scenarios, such as appointment reminders, surveys, or telemarketing campaigns. What I'm Looking For: - Experience: I'm primarily interested in your relevant experience in developing call center soluti...

I'm seeking a talented designer who can create an eye-catching and engaging professional bio for my new prosthetist, Stephen Deaton. Stephen is networking in our local community and trying to establish business referrals. Key Requirements: The bio should designed in a friendly and approachable tone, making it easy for Stephen to connect with variou...design. I am looking for a designer who can present Stephen's professional achievements with a matching professional layout. I have included several attachments that include the written content of his bio, three pictures of Stephen and our company logo. The address and phone numbers of our company must be included in the layout: 1389 West Main Street, Lexington, KY 40508. Tel: 1-859-266-5500. Fax: 1-859-266-5523 Ce...

I require an expert in Asterisk and FreeSWITCH development, along with experienced system engineering skills. Specifically, I need help with: - Asterisk and FreeSWITCH development - Integrating VoIP - Setting up Call routing and IVR (Interactive Voice Response) - CTI - Skill group base call routing to agents. Apart from these, the implementation of Asterisk and FreeSWITCH clustering as well as Call Center Reporting is required. The technology stack should be Linux, PHP, MySQL along with postgresql and API knowledge. The freelancer should have considerable experience in these to meet the project's specific requirements.

I'm in need of a skilled web programmer to quickly log into my existing website and make a few text edits. Specifically, I need my phone number and address updated and the removal of the FAX number. Key requirements: - Phone number and address changes: The existing information needs to be changed to the new details I will provide. - Removal of FAX: The FAX number currently displayed on the site needs to be removed. Timeframe: I need these changes made as soon as possible. This project requires: - Proficiency in programming and web development. - Understanding of website structure and content management systems. I will provide the necessary information for the text changes to be made.

I'm seeking an experienced data scraper to collect and compile contact information, specifically email addresses and fax machine numbers, for doctor's offices in Hamilton, Ontario. The desired freelancer will have: - Proven experience in data scraping and data entry. - Ability to independently source from multiple platforms or websites. - Knowledge and capability to deliver the data in an Excel spreadsheet format. Primary Tasks: - Data scraping for email addresses and fax numbers across various sources. - Ensure accurate, complete data entry into the Excel spreadsheet. - Verification of compiled data to ensure its accuracy. This project is ideal for freelancers with a keen attention to detail and a dedication to data accuracy and integrity. If the quality of...

I'm looking for an experienced developer to create a Telegram bot using Python. The bot will be integrated with custom VoIP libraries to make IVR calls. Here's a brief on what I need: - IVR Features: The bot should have interactive menu options and play text-to-speech messages. - SIP Server Integration: You'll need to integrate the bot with an existing SIP server. Ideal Freelancer: - Proficient in Python, especially in developing Telegram bots. - Experience with VoIP libraries, particularly in the context of IVR calls. - Familiar with SIP server integration. - Strong understanding of DTMF technology. If you're confident in your ability to bring this project to life, let's connect.

We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...

We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...

...with Nice Incontact IVR system to improve my current setup. - Simplify Call Flows: We currently have 10-20 call flows which need to be simplified to enhance customer experience and boost efficiency. - Voice Recognition Improvement: The system's voice recognition capabilities need upgrading to ensure a seamless communication process for customers calling in. - Application Integration: The final task would involve the integration of the IVR system with other applications to optimize functionality. The ideal candidate should have proven experience with Nice Incontact, call flow design, voice recognition technology as well as system integration. Understanding of customer service operations will also be an added advantage. Your job will be to streamline and optimize ...

I will prepare Financial statement. I will prepare tax return form 1120 and 5472. I will fax tax return to IRS.

We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...

We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...

I'm urgently looking for a skilled professional to quickly handle an IVR-related task for me: - Make IVR calls to 120 different cell phone numbers delivering specific information. Experience in both script writing and call routing configuration is appreciated, although not mandatory. The swift initiation and completion of calls is paramount to this project. Therefore, the ideal freelancer will demonstrate adeptness in utilizing any form of IVR system, be it traditional PBX, cloud-based, or hybrid system. Please note that this project is time-sensitive and needs to be started and finished ASAP. Your adaptability and readiness to start immediately will be highly regarded.

looking FreeSWITCH and ASTPP developer customise billing solution and Customer Management more details please disucss here Who can send request here 5+ years of industry experience in developing, deep knowledge PBX and Sip server SIP Development experience. Must be aware of Sip and webrtc integration. VOIP software development. Good Knowledge in PBX, SIP, RTP protocols. Worked on Queue, IVR and Voicemail related applications

We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...

My objective is to significantly enhance customer service efficiency and personalize customer interactions through an AI-based IVR system. Key Tasks: - The IVR system should answer frequently asked questions autonomously. - It should intelligently route calls to the corresponding department based on customer input. - Gathering customer data for more efficient call routing and enhanced personalization should be a key capability. Integration requirements: - The IVR system must integrate effortlessly with live chat to ensure a cohesive customer service offering. Ideal Freelancer: - Proficient in AI and IVR systems - Experience in implementing live chat integration - Understanding of efficient call routing mechanisms - Experience in developing personalized cust...

I require an exhaustive directory of all types of sawmills located in Western New York state. The area of interest is anything west of Longitude: -76° 08' 50.71" W (Syracuse, NY). The list should include: - Sawmill Name - Contact Person - Email Address - Phone number - Physical address - Fax number - Website address (if available). Organization: The list should be sorted by county for ease of reference. Skills Required for this project: - Excellent Internet research abilities. - Exceptional attention to detail to ensure accurate contact information. - Strong organizational skills for list format. - Familiarity with New York state geography is a plus. Please ensure all data collected respects privacy regulations and public information guidelines.

I need an expert in 3CX Pro systems to fully optimize my call flow setup. Key tasks will include configuration of: - IVR - QUEE - QUEE WAIT 2 Minits after - If Closed Play Message and redirect to Voicemail - Or All Users Bussy - Play Message and redirect Voicemail I have atached one Pic.

I'm in need of a talented freelancer for a voice recording project: - Unfortunately, I skipped the questions regarding the intended use for the voice recordings, what information successful freelancers should include in their application, and the preferred language for the voic...voice recordings, what information successful freelancers should include in their application, and the preferred language for the voice recordings. - Even without this information, I expect potential candidates to be adaptable and versatile with their voice talent abilities. - Regardless of the language and the purpose of the voice-over, having previous experience in voice-over, podcasting, or IVR will be advantageous. I look forward to hearing from diverse talents who can cater to multiple voice r...

HI, I wanted to read vcf files from folder and scrap data fields into csv file 1 file will be add as new row in csv file wanted to scrap fields mentioned in screenshot attached in chat. approx. 19 important fields: as follow 1-Title,2-First name,3-Middel Name,4-last name,5-Suffix,6-company,7-job title,8-file as,9-email,10-website link,11-business phone,12-home phone,13-business fax,14-mobile, for business address 15-street,16-city,17-state,18-zip,19-country

...text base messages. Can you help me build this system and how much is going to be the total cost I donot have any number to use at the moment? Autodailer: I need to do unlimited calling to usa, Canada and UAE, on raw but verified phone numbers. (sort of cold but verified data of 10million contact numbers) Secondly I need an auto dialer which is going to be linked to a dashboard along with an IVR played in three to four accents which doesn't sound robotic. I need numbers atleast 10 for dialing and routes most importantly sometime the numbers are pin pointed as spam so for after every 10k calls the numbers needs to be changed or delisted. Now the challenge: How many numbers can you provide? How many routes do you have? How many ips we need do we need for mass quantit...

Hello, I operate a fax communication system leveraging Hylafax, integrated with an Asterisk server and iaxmodem, all running on Alpine Docker. While our outgoing fax functionality performs flawlessly, we are encountering persistent issues with incoming faxes. Specifically, incoming fax pages frequently get cut off midway, resulting in incomplete document reception. We are in search of a seasoned Hylafax professional who can diagnose and rectify this particular issue. Expertise in managing Alpine Docker environments and Asterisk/iaxmodem configurations will be highly regarded. Desired Expertise: Demonstrable experience with Hylafax, especially in fixing issues related to incoming faxes. Deep knowledge of Asterisk and iaxmodem. Proficiency with Docker containers, pre...

Completed milestone 1 for IVR testing

I'm seeking a talented individual with strong data entry skills to digitize contact information from 125 business cards into an Excel spreadsheet immediately. Details: - Data to be entered includes: ENTER THESE FIELDS BUSINESS FIRST NAME LAST NAME POSITION PHONE CELL PHONE FAX EMAIL WEBSITE ADDRESS CITY STATE ZIP CODE Ideal Skills: - A keen eye for detail as accuracy is paramount - Prior experience with data entry projects - Proficiency in Excel - Excellent time management skills to ensure prompt project completion Note: Only bid if you can start immediately. I'm on a tight deadline and need this task completed posthaste.

I'm looking for a skilled developer to create an AI Intelligent Virtual Assistant (IVA). It will need to integrate Natural Language Processing and Machine Learning Algorithms, along with Digital Human capabilities. The main functions should include: • Understanding and processing user inputs • Developing responses using machine learning • Implementing computer vision for a digital human interface The AI has to be compatible with Windows and Mac desktop platforms, Mobile platforms like Android and iOS, and also web-based applications. Ideal freelancers should have significant experience in AI, machine learning, natural language processing, and virtual assistant development across different platforms.

Task details - For ISUP/SS7 (E1 card implementation) along with IVR knowledge in any open source SIP servers like Freeswitch/Yate/Mobicents etc. or working experience in CRBT server. Interested candidates please apply

I am searching for a skilled software developer with a strong background in Asterisk, Dialer, IVR and VOIP technologies. Although I haven't specified particular functionalities, general familiarity with call routing, call recording and interactive voice response (IVR) would be beneficial. The ideal candidate for this job should be proficient in: - Designing, implementing, and maintaining Asterisk software - Developing dialer functionalities, with emphasis on auto dialing, click-to-dial, and predictive dialing - Ensuring system is up-to-date and secure Freelancers who apply should provide any past work, detailing their experience and including project proposals, if any. If you believe that you have the expertise to effectively take on this project, I encourage...

We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...

...project involves handling voice audio from Asterisk, decoding it, incorporating Text-to-Speech (TTS) functionality, and encoding the synthesized speech before sending it back to Asterisk. The ideal candidate should possess the following skills and experiences: - Proficiency in C# programming language. - Extensive experience with audio processing and Opus codec. - Familiarity with Asterisk, SIP, and IVR systems. - Knowledge of Text-to-Speech (TTS) integration. - Ability to deliver high-quality code within specified timelines. Main Tasks: - Implement Opus encoder and decoder in C#. - Integrate the solution with Asterisk for audio processing. - Incorporate with existing Text-to-Speech (TTS) functionality. - Carry out the decoding of user inputs and encoding of TTS outputs. - Ensur...

...pictures. • Options on how many pictures and description text size free and paid members can post. • Posting is done in Categories. Ability to add or decrease the number of categories. • Paid Suppliers get top search listings. Buyers – Can search items or categories • Free members can only see company name. • Paid can see Company name, Contact person, address, e-mail, website URL, Telephone and fax. Back Office – Mailing list with option to opt out • Membership information and date • Ability to revoke or create membership • Payment information, paid date, how much and how. Project Fine Prints • No Pay until project is completes, verified safe and running. • Graphics will be supplied Admin side – Just need place ...

I'm in need of a creative freelancer with an eye for detail and experience in graphic design, particularly with business cards. The design should be modern and clean. To give you more details: - Contact Information: The card will need to incorporate my phone number, email address and website URL. No need to include social media handles or a fax number. - Specific Details: A clear and prominent place for my job title - 'Psychotherapist' is required. - Design Elements: While I am open to ideas, I do have some elements I would like to include. My logo will be supplied to be incorporated on the back of the card. The design should be in nude/soft colors. Please avoid using abstract shapes or patterned background. Skills and experiences ideal for this job will be attentio...

In our quest for an outstanding and interactive VoIP web app, we're in need of an experienced developer, ideally one who is well-versed in Asterisk. The main features we're after, though not limited to, are call logging and reporting, an IVR system, and call routing and forwarding capabilities. Key Skills and Experience: - Extensive experience in VoIP development. - Proficiency in Asterisk. - Ability to develop an IVR system. - Experience in call routing, call forwarding, and call logging mechanisms. Given the nature of our project, it’s crucial to have a level of experience in these areas. Understanding the intricacies of these features is what will drive the success of our project. Though we have not specified it in the initial questions, potential co...

If you do not have intimate knowledge of fusionPBX/Freeswitch, do not waste your time. I need the following: Integrated GUI/modal for fusionpbx (php). 1. select campaign or create new () 2. define extension number and survey name ( and ) 3 allow user to config the survey with adding N questions. Each question should allow user to define a label, select audio from the uploaded audio files. Also each question should allow the user to specify allowed responses (dtmf button presses) 4. Have a section for output statistics, auto email option, export to pdf (pretty report and I will provide the mockup) and/or csv data. Note: I will provide mockups to this 5. This should also be integrated with the permissions so I can set permission levels for me and my customers. Postgresql table I bel...

...a solid understanding of Microsoft SQL Server and API integration, to set up an IVR system to automate customer port-in requests for my project. Project Details: • Align an IVR (Twilio Programmable Voice) using C# with MS SQL Server back-end. • Develop an IVR Menu-Driven system for self-service to guide customers through the port-in request process. Project Flow: Customer will call twilio programmable voice and provide the temporary phone number, IVR will verify and store the phone number being called from. IVR will greet the customer and ask them to press 1 if they want to submit a port in and press 2 if they want to check the status for their port-in request. Customer presses 1 to submit the port in. IVR will ask the customer to ...

Seeking a professional to integrate Asterisk VoIP into my existing Odoo system for my call center operations. Key tasks include: - Installing Asterisk VoIP - Setting up integration with Odoo - Implementing Call Recording functionality - Configuring Interactive Voice Response (IVR) - Implementing Automatic Call Distributor (ACD) The system should be able to handle 21-30 concurrent calls at peak times without any lag or quality degradation. Skills & Experience Required: - Proficiency in Odoo and Asterisk VoIP setup and integration - Proven track record in call center technology setting-up - Ability to work under strict deadlines and handle pressure - Understanding of call center operations and key processes - Excellent problem-solving abilities - Attention to detail and stro...

...creating an Interactive Voice Response (IVR) app. This a highly specialized project that requires specific skills and experience in Android app development, IVR technology, and AI. Key Features: - The app should handle incoming calls and route them based on keypad input. For instance, if the caller presses '1', the call should be routed to a specific action within the app as per the pre-defined settings. - It should support automatic message playback and provide options (1, 2, 3, etc.) for the caller to choose from. After the caller makes a selection with the keypad, the app should perform a specific action, as designed. What I'm Looking For: - Expertise in Android app development, preferably with experience in building IVR apps. - Strong knowledge ...

...that we need AI-based IVR and SMS Chat bot to answer to calls and SMS while calling a number like 333 or sending SMS to SC like 333 with questions. We are receiving a call traffic landing in the customer care department (around 110K calls daily). As per the call traffic analysis, the majority of customers are seeking Information or requesting activation and deactivation of products. To reduce this traffic we are going to implement an AI solution that could efficiently interact with customers over the texts and voices (something like virtual agents) to deflect a remarkable portion of calls from live agents. Thus, we look forward to receiving a proposal along with the PPT in this regard if you are interested and have the solution available. The AI should understand the IVR...

...clear job descriptions. * Handling correspondence related to the job post - Your role will entail managing messages from potential applicants and ensuring they receive prompt and appropriate responses. Ideal skills and experience for the job include: * Proven experience as a virtual assistant or in another relevant administrative role. * Working knowledge of office equipment, like printers and fax machines. * Excellent time management skills and the ability to multitask and prioritize work. * Strong organizational skills with the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. * Exceptional communication skills – written and verbal. * Proactive approach - you should be able to anticipate needs and provide solutions before pro...