Twilio Jobs

I need a WhatsApp bot focused purely on customer support. The bot must be able to pick up three core tasks straight away: answering the most common questions, troubleshooting basic issues, and giving up-to-the-minute order-status updates. All interactions should feel natural whether the customer types, records a voice note, or sends photos, videos, or other media. In short, the same conversation flow has to work seamlessly across text messages, voice messages, and multimedia messages. Please build on the official WhatsApp Business API (or another Meta-approved solution) so the deployment and scaling stay compliant. A lightweight dashboard or clear webhook structure for my team to view transcripts and step in manually is important, but I’m open to whichever framework you normall...

I want to turn Zoho Creator into an AI-powered assistant that shortens the gap between incoming enquiries and a confirmed purchase order. On receipt of a sales request coming in by either Email or WhatsApp, the app must automatically: • pull the full thread, • parse it with NLP to extract the product name, quantity, price and any free-form description, • look up Zoho Inventory in real time and flag exact matches or, when stock is low, surface the closest in-brand or cross-brand alternatives with clear evidence of why each item qualifies. The agent then sends an internal notification to both Sales and Purchase, pre-fills a draft containing customer-facing benefits for every suggested item, and routes it through an approval workflow. Once a configuration is approved, we ...

We are looking for an experienced AI Voice Agent developer or development team to build a scalable, white-label AI receptionist/voice agent SaaS platform. The product will allow businesses to deploy AI voice agents that can handle inbound and outbound calls, communicate naturally with customers, qualify leads, schedule appointments/bookings, handle customer requests, transfer calls to human agents, and integrate with business systems. We are looking to build this as a multi-tenant white-label SaaS platform, allowing agencies and businesses to use the solution under their own branding. We are currently evaluating hospitality and several other industries as the initial target vertical, and the platform should ultimately be flexible enough to support multiple industries. We have reviewed ...

Project Title: GoHighLevel (GHL) A2P 10DLC Registration & Approval Specialist Needed Project Description: I am seeking an experienced GoHighLevel specialist with a proven track record in securing A2P 10DLC registration and campaign approvals for GHL sub-accounts via Twilio/LC Phone. If you understand TCR (The Campaign Registry) guidelines inside and out and know how to avoid common rejections, this is a quick project with potential for ongoing accounts. Responsibilities: Review business details, EIN/Tax matching, and website compliance (privacy policy, terms of service, explicit SMS opt-in checkboxes/disclaimers). Audit and optimize Brand and Campaign registration submissions directly within GoHighLevel. Draft compliant campaign descriptions, sample messages, and opt-...

I’ve recorded a full narrated version of my ebook and now need a simple phone-based listening experience. Here’s what I’m after: • A caller dials a dedicated number and immediately hears the pre-recorded narration. • While listening, the caller can press keys to Play/Pause, jump to the next or previous chapter, or repeat the last section. • All audio files are ready; I just need you to build the telephony application, host it (Twilio, Asterisk, FreePBX or a comparable service is fine), and provide clear instructions so I can update audio or chapters later. Deliverables 1. Working phone number with the call flow live and tested. 2. Upload of my narration files, mapped to the correct chapters. 3. Touch-tone controls: Play/Pause, Chapter navigation...

Necesito configurar un asistente de WhatsApp que envíe respuestas automáticas basadas en palabras clave, de forma inmediata y sin intervención manual. Lo que busco: • Un flujo sencillo: el usuario escribe, el bot detecta la palabra o frase clave y responde en tiempo real. • Una lista editable de palabras clave y sus mensajes asociados para que yo mismo pueda añadir o modificar respuestas. • Implementación sobre la API oficial de WhatsApp Business, Twilio, 360dialog u otra solución que evite bloqueos de la plataforma. • Panel o archivo de configuración claro (CSV, Google Sheet o similar) para mantener las reglas de respuesta. • Instrucciones paso a paso para la puesta en marcha y pruebas, incluyendo clave...

Saya ingin meningkatkan pengalaman pelanggan di akun WhatsApp Business saya dengan balasan otomatis yang langsung menyapa setiap orang begitu mereka mengirim pesan pertama kali. Fokusnya murni pada “sapaan awal”; saya belum membutuhkan jawaban FAQ ataupun penerusan ke agen, tetapi akan senang jika solusi yang Anda bangun tetap fleksibel untuk dikembangkan ke sana kelak. Yang saya butuhkan: • Konfigurasi atau skrip balasan otomatis yang mematuhi kebijakan WhatsApp. • Pesan sapaan yang terkirim maksimal beberapa detik setelah chat masuk, 24/7, tanpa mengganggu balasan manual saya setelahnya. • Panduan singkat agar saya dapat mengubah teks sapaan sendiri di kemudian hari. Silakan gunakan pendekatan apa pun—WhatsApp Business API, webhook, Twilio, WATI, ...