Ethical and legal issues in business communication pdf jobs

I'm seeking a Virtual Sales Manager specializing in Retail sales, who can help with accurate sales forecasting. Key responsibilities: - Analyze past sales data to predict future sales trends - Develop and maintain a sales forecast model - Provide regular reports on sales performance and forecasts Ideal Candidate: - Proven experience in Retail sales and forecasting - Proficient in data analysis and forecasting tools - Strong communication skills, as our interaction will be primarily via email. Please note: While experience in the retail industry is preferred, I'm open to considering candidates from other sectors with strong sales forecasting experience.

I'm in need of a skilled and experienced website developer to create an informative platform about the immigration services our agency provides. - The website's primary goal will be to provide detailed information about our immigration services. It should be clear, concise, and user-friendly. - It needs to have the capability to collect client's documents and information. This includes a secure and organized method to receive and store sensitive client data. - The site should also provide an online platform for visa and citizenship applications. Key Skills: - Proficiency in website development - Experience with e-commerce websites - Strong understanding of information security and data privacy - Familiarity wi...

...appliance brand in the United States, which is part of an international group. The website is an e-commerce site. This profile will work integrated into the SEO team for AMERICA that the client has formed, along with other management and technical members so that teamwork will be an essential condition. The project is a global project where each region has its strategy, but all must go hand in hand. The consultant will become part of our network of freelancers, with the possibility of participating in other projects for which a profile like theirs is sought. What do we offer? - The possibility of joining a multicultural team and working in the dynamic e-commerce sector for a company with a broad trajectory. - The possibility of being part of ...

I'm looking for a talented writer to create engaging, informative and educational blog posts for my lifestyle blog. Your focus will be on healthy living within the lifestyle niche. Key Requirements: - Experience in writing engaging, informative content - Understanding of the lifestyle and healthy living niche - Ability to conduct independent research - Strong writing and communication skills The blog will aim to provide valuable information on maintaining a healthy lifestyle. If you have a passion for health and wellness, and can write in an engaging and informative way, I would love to hear from you.

...for an experienced web design professional to design and build an E-commerce website for my business. To give perspective designers an idea of the project at hand I am looking for the site to replicate the functionality of ; I will be looking for a slightly different look though, along with my own logos. The perspective customer will be able to select from a list of appliances from each product - a fridge or an oven for example type in age of product and be able to receive an instant quote. I am looking for the product to then be purchasable following that quotation following a sign up process and agreement to terms and conditions. Customer will then automatically be sent an email welcoming them to the product and will include poli...

I'm in need of a skilled professional who can help me tackle a variety of issues. I need several files repaired and converted to SVG format. The files in question span across icons, images, and phrases, and have issues such as pixelation, blurriness, and distortion. These files will primarily be used on my website. Key responsibilities include: - Identifying and rectifying pixelation, blurriness and distortion issues in multiple icons, images, and phrases - Converting these files to high-quality SVG format - Ensuring the repaired and converted files are suitable for website use Ideal candidates should have: - Proficiency in repairing and converting a variety of file types ...

I need a versatile virtual assistant to manage both calls and emails for my English-speaking customers. On average, I receive between 10-50 calls and emails per day. Key Responsibilities: - Answering incoming calls - Responding to emails in a timely manner - Handling customer inquiries and complaints effectively - Maintaining a high level of professionalism and customer service skills Skills and Experience: - Excellent verbal and written communication skills in English - Previous experience in customer service roles - Ability to multitask and work efficiently under pressure - Proficient in using customer service software - Strong problem-solving skills and a positive attitude Please let me know ...

I'm on the lookout for an expert who is incredibly adept and experienced in Microsoft SharePoint and particularly MS Viva suites. The need is to improvise and enhance a few specific functions which include: - Document Management: However, it remains undecided whether the structure would be folder-based or metadata-based tagging. Suggestions are welcome. Also, make sure version control is facilitated. - Collaboration Tools: You would be required to include and set up some essential collaborative tools like document sharing, team calendars, and discussion boards to ease out internal communication and coordination. Moreover, a fundamental task would be to automate workflows to increase operational efficiency. The ideal candidate w...

I am seeking an experienced Python Django developer to take care of the ba...for a web application intended for specific industry professionals. The required functionalities include: - User authentication and registration: Candidates should have experience implementing secure user authentication and registration systems. - Database integration and management: We need someone with proficiency in integrating and managing databases, ensuring smooth operations for user data handling. - API Integration: Expert skills in API integration are required to establish seamless communication between applications. Your primary goal is to build a strong, reliable backend for our professional web app. We need an expert who can ensure excellent function ...

...logo designed for my woman-owned small business named 'Modern Esthetics', which caters to personalized facial, eyebrow shaping, and spray tanning services. Here's what I envision: - Colors: The logo should use a color palette of black, neutrals, and pink tones. Hot pink should not be used. - Style: The desired font style should be modern, clean, and elegant. - Iconography: I'd love if a sun could be incorporated into the design, but it should stand out from typical logos. - Mood: The overall vibe of the logo should come off as sophisticated. Ideal candidates for the job will have experience in designing visually compelling logos in the beauty industry. Fluent understanding of modern, feminine aesthetics would be a pl...

...professional to create a Figma software demo. The purpose of this demo is to showcase the key features and functionalities of our product clearly and engagingly. The is of "Y-combinator meets Kickstarter" You should research Y-combinator and Kickstarter if you are not familiar with them. Key Requirements: - The demo should be a high-level overview focusing on the most important features and functionalities of the software of platform: which allows people to raise money for creative projects. ----2. people to browse projects and pledge money ----3. networking messaging for entrepreneurs to connect with and match with other entrepreneurs based on needs like seeking teams mates and skills ----4. online courses - The content s...

I'm in search of an experienced CISSP certified instructor with an advanced level of knowledge. The ideal candidate should be able to deliver these classes in an in-person format. Key Training Areas: - Security and Risk Management - Asset Security - Security Architecture and Engineering I need someone who can provide thorough explanations and practical examples of these topics. Your role will be to break down complex concepts into understandable parts for the students. This means ensuring the content is clear, concise, and engaging. Ideal Skills and Experience: - Advanced CISSP certification - Experience in in-person training - Strong communication and presentation skills - Ability to simplify comp...

A global tour agency is looking to hire experienced and knowledgeable guides for private tours in Jeonju, Gangneung, Jeju City, and Seogwipo, South Korea. Ideal candidates should: - Be well-versed in the local history, culture, and outdoor attractions of the mentioned cities. - Have a friendly, engaging, and professional demeanor. - Have excellent communication skills in English. Korean language proficiency is a plus. The agency is seeking to hire 8 guides, with varying skill sets and tour guiding experiences to cater to the different types of tours being offered. If you have a passion for sharing your knowledge of South Korea and its unique offerings with international visitors, please get in touch.

I need assistance with formatting a Word document. It is a 47 page word document that needs to be formatted in terms of look and feel. There are 4 table of contents in the document to be formatted and the page numbers of the document have to be fixed. There is a 13 page pdf that needs to be converted to Word and added to the document. The job has to be completed in the next 12 hours.

I'm in need of an original modern logo for my company. The logo will be used across different platforms; website, print materials and various social media channels. Key requirements and considerations: - The design should be modern and clean, with a professional touch - It should be versatile enough to work across different uses and scales - The logo needs to be original, avoiding any copyright or trademark infringements - Minimalism is preferable, but creativity is welcome -Company Name: Leaflet Masters - Company Colours : Purple and Gold Ideal skills and experiences for this task include: - Proficiency in modern logo design, with a strong portfolio of past work - Understanding of brand identity and its application t...

Creating a comprehensive dashboard for our POS (Point of Sale) system involves several key components and technologies. Here’s a detailed outline of the project requirements and the ideal skills needed to build the solution: Project Overview The goal is to develop a dashboard for an existing POS and inventory management system that consolidates sales and collection reports, provides inventory management, and includes customer data analysis. The dashboard should be accessible via web browsers and mobile devices. Key Features 1. Sales Reports o Daily Sales Report: Display daily sales data with graphical representation. o Monthly Sales Report: Display monthly sales data with graphs. o Annual Sales Report: Display yearly sales data with ...

I am in need of an experienced Pine Script developer to help me create a custom indicator tailored for the Forex market. Key responsibilities: - Collaborate with me to understand the goals and specifications of the indicator - Design and develop the custom indicator using Pine Script Desired skills and experience: - Extensive experience with Pine Script and trading view platform - Solid understanding of Forex market - Efficient and accurate code writing skills - Excellent communication skills Please note, this project does not require specific inputs for this indicator as I opted to skip this section. The specifics of the indicator will be a topic of our initial discussions. Your input on what might work best will be highly valued. Abi...

I need assistance with formatting a Word document. It is a 47 page word document that needs to be formatted in terms of look and feel. There are 4 table of contents in the document to be formatted and the page numbers of the document have to be fixed. There is a 13 page pdf that needs to be converted to Word and added to the document.

I'm in need of a bi-fold brochure that serves as an informational guide. - The primary goal of this brochure is to be a comprehensive informational guide - The target audience for this guide is the general public - Your design should be professional, sleek, and easy to read - It should creatively present complex information in an engaging and comprehensible manner. Ideal freelancer for this job should have experience in: - Graphic design for print - Brochure design, particularly bi-fold - Experience in creating informational guides - Understanding of effective visual communication for a general audience.

Physician looking to move to Middle East. Looking for instructor to tutor medical Arabic. Would like to role play patient-physician communication scenarios. Requirements: - Fluency in Arabic - Physician or Medical Student - Dialects: Shami (From Jordan, Palestine, Syria, or Lebanon) or Khaleeji dialect - Male instructor only - Good internet connection

...talented and experienced developer for the creation of a business proposal management platform. This platform is specifically tailored to meet the needs of procurement teams within large organizations. Responsibilities: Incorporate a design from an existing wireframe and build the interface in React.js. Features: Create and verify user accounts Ability for user to log in, add authentication features See existing projects on a dashboard Create a new project Upload PDF documents, allow for secure storage and easy organization Send documents to an AI LLM API for processing (via Lambda) Handle results and store in PostgreSQL Implement secure payment systems and automatic notification features Provide scripts ...

...GEEKZ," which is a platform focused on contests and competitions. I'm not sure about the color scheme yet, so I'd like the designer to propose a palette. The logo should have a fun and comic design. It's important that it conveys the excitement and competitive nature of the contests featured on the platform. - The style should be modern and appealing to an audience ages 28 and over. - I'm open to any creative ideas, so feel free to suggest any imagery that you believe would suit the theme of the project. - The design should also be versatile enough to be used on various platforms, from digital to print. Ideal Skills: - Experience in creating modern, comic-style logo designs. - Understanding of branding and l...

I need an expert to convert tables from a PDF file into an Excel spreadsheet. The job involves transferring text and numbers from a multi-page PDF table to an Excel document. I have attached the PDF. The analysis should start from page 7. Here's what the project entails: - Converting data from a PDF table that includes both text and numbers - Handling tables that span across multiple pages in the PDF - Transferring the data to Excel without any need for specific formatting or layout changes - Provide the developed script used to obtain the records from the tables. As a freelancer, you should have: - Proficiency in PDF to Excel data conversion - Ability to work with complex table structures - Attention to detail to...

...to raise awareness through comprehensive advocacy campaigns delivered to the general public, policymakers, and survivors of domestic violence. Ideal candidates should have: - A proven track record in securing funding for non-profit organizations, preferably within the advocacy sector. - Knowledge and experience in domestic violence issues. - Strong networking skills to reach a diverse audience comprising the general public, policy makers, and survivors. - Familiarity in launching and leading advocacy campaigns. This project requires an innovative approach to not only generate funding but also raise significant awareness about the crucial issue of domestic violence. Your insights and expertise will contribute towards makin...

I'm in need of a skilled developer who can create a robust web application using Vue.js and Laravel. This application is primarily aimed at business professionals and should incorporate real-time data analytics. Key skills and requirements: - Proficiency in Vue.js and Laravel - Previous experience building web applications - Understanding of real-time data analytics - Strong problem-solving abilities - Good communication skills, as there may be a need for clarifications on the project - Ability to deliver high-quality, scalable code Your main tasks will include: - Building a user-friendly and intuitive interface using Vue.js - Implementing real-time data analytics functionalities - Ensuring the application is secure ...

...cafe franchise in Jaipur, my primary goal is to maximize profit. I'm looking for an investment advisor who can help me make informed decisions. Key Requirements: - **Location Selection**: I'm particularly interested in high foot traffic areas and those close to colleges or universities. Your advice in this area will be crucial. - **Demographic Understanding**: My target market includes students and working professionals. I'll need you to guide me in ensuring the franchise is appealing and accessible to this audience. Ideal Skills and Experience: - **Investment Advisory**: Previous experience in advising on successful food or cafe franchises would be a major plus. - **Market Analysis**: Understanding the Jai...

I need a skilled graphi...feel is outdated. I need a modern and sophisticated font for my brand while keeping the essence of the current logo. - Simplified Graphics: The current graphics in my logo are intricate and difficult to understand. I need them to be simplified yet still convey the essence of our brand. - Projection of trustworthiness, elegance and timelessness. Intended Use: The primary objective of this logo is to project professionalism. I want our target audience, which consists primarily of families, to see the logo as a symbol of credibility and trustworthiness. Ideal Freelancer: - Experience in graphic design, preferably with a portfolio that showcases logo redesigns. - Ability to understand and implement a professional, fam...

I'm seeking an experienced SEO specialist to strengthen ...SEO specialist to strengthen the performance of my website across all pages in Month 3 of my SEO strategy. Key Objectives: - My primary aim is to improve organic traffic, search engine rankings, and online visibility. Relevant Experience: - The ideal freelancer should have a proven track record in SEO, particularly in enhancing website performance across all pages. - Knowledge of effective SEO strategies that can deliver tangible results. - The ability to analyze data and implement changes based on findings. - Good communication skills to provide reporting and updates on progress. Please note that I am already implementing some SEO strategies, so the successful candidate w...

...talented and experienced digital marketing freelancer to create and manage a new Facebook page for our Etsy shop. The goal is to increase visibility and sales of our unique products, focusing on custom mugs for various occasions and audiences. Responsibilities: Complete setup and creation of the Facebook page, including graphic design for profile and cover photos. Planning and executing a regular content calendar, featuring posts that promote our products, special offers, and engaging content relevant to our niche. Designing and optimizing product images for use in posts and advertisements. Creating, launching, and managing Facebook Ads campaigns, including targeting, monitoring, and adjusting c...

...top-notch superfoods and are looking for a creative and strategic freelancer to bring our brand to life across all digital channels. Project Scope This is a comprehensive project encompassing all things digital for our superfood brand launch. We need a highly skilled freelancer to develop our brand strategy, create compelling content, design eye-catching packaging, build a user-friendly website, manage social media channels, and implement data-driven marketing tactics. Desired Qualifications Proven experience developing and launching social media campaigns for health & wellness brands. Solid understanding of current superfood trends and target audience. Exceptional content creation skills in writing engaging copy, crafting stunning visua...

I need assistance in expanding my electrical contracting business and accessing higher-value projects. Here are my key areas of focus: - Marketing and Advertising: Ideas for campaigns that promote my services to a broader or more targeted audience. - Operations and Project Management: Optimization of business processes that can handle larger workloads smoothly. - Client Acquisition and Relationship Management: Strategies for attracting and maintaining profitable relationships with residential, commercial, and industrial clients. My current methods for securing projects consist of word-of-mouth referrals, utilizing online platforms or directories, and direct outreach programs like cold calling. Ideal candidates shoul...

...configuring it with Apache web server, and installing PHP 8.1 to host a WordPress site. Key Requirements: - EC2 Configuration: The freelancer should be well-versed with working on Amazon Web Services and setting up EC2 instances. - Web Server: Proficiency in configuring and optimizing Apache is essential. - PHP: Experience with PHP 8.1 is a must, specifically for hosting and running WordPress sites. - WordPress & S3: Familiarity with WordPress and setting up S3 into cPanel for backups would be a great advantage. The ideal candidate should have a proven track record of similar projects and be able to work remotely, providing clear and effective guidance throughout the process. They should also be able to troubleshoot any is...

I'm in need of a professional who can help me edit a PDF document. I would like to make some text edits, add some new text, and also enhance the document with the addition of a few images. Ideal Skills: - Proficiency in PDF editing - Skilled in text addition and reformatting - Experienced in image editing and addition I already have the original document that was used to create the PDF, so you can make the required changes directly from the source file. I would prefer someone with a keen eye for detail and design, who can make the document visually appealing as well as functionally accurate. Please reach out if you're confident in your PDF editing and designing abilities.

...an experienced Legal Document Assistant (LDA) who can provide extensive support. Roles: 1. Drafting Key Legal Documents: Primarily focusing on Property Division Agreement and Settlement Agreement. The ability to draft these high quality documents tailored to my circumstances is critical. 2. Reviewing and Organizing Evidence: I require someone with meticulous eye for detail to categorize and review all evidence in preparation for the trial. 3. Assisting in Trial Preparation: Your strong knowledge in divorce proceedings without minor children will ensure I'm thoroughly prepared for the trial. Skills and Experience: - Prior experience handling complex divorce cases. - Familiarity with property division complications. - ...

I'm seeking...skilled professional to help me create the financial section of my business plan. Key Requirements: - The primary aim is to attract investors - familiarity with investor expectations in the tech industry is crucial. - The business is currently at the growth/expansion stage, so the financials need to reflect this. Ideal Expertise: - Proven track record in constructing financial sections for business plans, particularly in the tech sector. - Strong financial analysis skills and understanding of business growth trajectories. - Experience with investor communication and financial projections in a growth context. Please provide examples of prior work in a similar context. Your understandi...

I'm in need of a PowerBi expert to resolve a critical error for me. The error message reads: "Failed to save modifications to the server. The error returned: 'Relationship '59f250b2-ca16-47f4-8a50-ba4d8636a1ed' points to deleted column 'Setter 2' in table 'Bridge of Setter'." - Urgency: The task should be completed within 24 hours. - Documentation: I don't need any documentation on how the issue is resolved, just the solution itself. - Dataset Access: Unfortunately, I can't provide access to the original dataset. The expert will need to resolve the issue without it. Skills and experience required: - Proficient in PowerBI with experience in resolving server-related errors. - Ability to work unde...

Looking for a structural engineer to evaluate and advise repair on a load-bearing wall in a residential structure urgently. It seems that there isn't one installed, leading to potential structural issues. Details: - Type of building: Residential. - Material: Currently lacking a structural wall, the choice of material will be advised by the professional based on requirements. Requirements: - Swift start time, the job needs to be completed ASAP. - Experience in residential building strengthening and rehabilitation. - Skilled in determining and installing the right kind of load-bearing walls. Do get in touch if you can do a quick yet thorough job, and can start right away.

...performance issues with my WordPress site hosted on a Virtual Private Server (VPS), which has plenty of resources (8 vCPU / 12GB of RAM, SSD). The problems include: - Consistently slow loading times on the front end - High server CPU usage, which I suspect is leading to the slow loading times - Database connection errors - Posts in the backend are taking a considerable amount of time to load I haven't made any recent changes to the site, such as installing new plugins or updating the theme, which could have caused these issues. I need a skilled professional who can dig into these issues and improve the overall performance of my site. Ideal skills and experience for this job include: - Extensive experience with WordPress - Proficiency ...

I'm looking for a Python expert who can help me with a migration process. The migration process involves getting the website to load properly. Key Responsibilities: - Identify issues during the migration process. - view attached error log

1. Create a chatbot. 2. Use an open-source LLM. 3. Use an iterative method to get a very large response with some custom logic( I will explain it ) . 4. Add a button in the chatbot. When enabled, it can show responses from public sources; otherwise, it must show results from a private source, such as a Pinecone database. Additionally, there should be a page where I can upload my text and PDF files. The response will be displayed like ChatGPT, with a typewriter effect.

I'm in need of an experienced developer to create a MERN stack website for me. The key features and requirements for this project include: - **User Authentication**: The website must include a robust user authentication system for visitors to create accounts, log in, and access personalized pages. - **Email Verification with OTP**: The user verification process will be handled by sending a 4-digit OTP to the user's email address. The visitor will need to verify their email to access the personalized pages of the website. - **Onboarding Form**: I need a user onboarding process to guide new users through filling an onboarding form with their details after their initial login. Ideal Skills and Experience: - Proficiency in MERN stack devel...

I am currently looking for an expert communication manager who has refined skills in managing email and social media platforms. Key Responsibilities: * Manage weekly engagement with my audience via email and social media. * Distribute regular company updates through these communication channels. The ideal candidate should have: * Proven experience in business communication management. * Proficiency in handling both email and social media communication channels efficiently. * Expertise in crafting company updates messaging. Please apply if you are organized, responsive, and passionate about communication management.

I'm seeking a talented interior designer to envision and create a modern aesthetic for my residential space. Key Requirements: - Design: The ability to bring a contemporary, modern flair to a residential setting. - Space: Proficiency in designing living rooms, bedrooms, and kitchens. Experience and Skills: - Proven track record of modern interior design projects with a strong portfolio. - Familiarity with residential interior design trends. - Excellent communication skills to understand and interpret client needs and preferences.

I'm in need of an expert who can help me track and interpret analytics data on my e-commerce website. Key Requirements: - Track & Interpret: I need someone who can implement tracking for traffic sources, conversion rates, page views and user interactions on my e-commerce website. You should have a strong background in data analysis and be able to provide actionable insights based on the data. Skills and Experience: - Strong Proficiency in Google Analytics: As I am currently using Google Analytics, you should be experienced with the platform and be able to set up advanced tracking and reporting. - E-commerce Analytics: Experience with e-commerce tracking methodologies, such as tracking of specific sales funnels, cart ...

I'm in need of a WordPress expert with advanced knowledge in both plugin and theme development. The perfect candidate for this project should have a good grasp of PHP, JavaScript and databases. Key Responsibilities: - Develop and customize WordPress plugins - Develop and customize WordPress themes - Ensure all code is high quality and maintainable - Troubleshoot and debug complex technical issues - Collaborate with other teams to create successful project outcomes - Maintain a high level of awareness of industry trends and technologies Ideal Skills and Experience: - Proven work experience as a WordPress Developer - Proficient in PHP, JavaScript, HTML, CSS and SQL - Excellent knowledge of WordP...

...enhance and modify my store's product layout. - The primary focus of this project is the customization of the product layout. - The main goal is to add a 'Related Products' section to the product page. - I'd like this section to be specifically curated based on the same category of the current product. This will encourage cross-selling and upselling. - Additionally, it's important that this customization is responsive and optimized for mobile view. Ideal Skills and Experience: - Strong proficiency in customizing Shopify themes, particularly the product layout. - Prior experience in adding and customizing 'Related Products' sections. - Understanding of responsive design and mobile optimizati...

I'm facing an issue with my WooCommerce product category URLs not displaying the products. I'm looking for a WooCommerce expert who can resolve this problem. Key Tasks: - Investigate and identify the root cause of the issue - Fix the problem with the product category URLs not populating with products Ideal Candidate: - Experience in working with WooCommerce - Familiarity with resolving issues related to product categories - Strong problem-solving skills and attention to detail Feel free to ask any additional questions if needed. Add Woocomm23 to your bid or it will be con sidered spam ignored and removed

I'm in need of a skilled Swift Engineer to work on a variety of projects with me on a long-term basis. Your primary tasks will be centred around mobile app development, particularly for iOS devices, and will involve using the latest Swift and XCode versions. Key requirements include: - Solid understanding of Swift programming and XCode - Experience with pushing apps to the App Store - Willingness to work during EST time for at least 3 - 5 hours The apps created will have a diverse range of functionalities, including user authentication, push notifications, and in-app purchases. They will cater to a broad audience, ranging from the general public to business professionals. The ideal candidate for this position will have: - Proven expe...

I'm in need of expertise in Appfolio to assist in reconciling the cash accounts of my Wells Fargo and Crew Banks. Over the last 22 months, six of my bank accounts have not been properly checked or balanced out. Skills and Experience: - Strong familiarity with cash reconciliation processes - Proficiency in using Appfolio's accounting software - Experience with Wells Fargo's banking systems Job Responsibilities: - Reconciling six bank accounts from June 2022 to the present - Detecting and resolving discrepancies in the accounts - Reporting on the reconciliation status and any potential issues. This task requires precision and keen attention to detail. Knowledge and experience in fi...

...products in my Shopify store into the appropriate categories and collections. Additionally, I need someone who is experienced with Shopify and Google Merchant Center to fix the errors that are currently preventing my listings from going live. Key tasks include: - Organizing 15,000+ products into proper categories and collections according to a provided .doc file. - Fixing errors on Google Merchant Center to ensure existing listings go live. - Making necessary adjustments to the Shopify theme, including changes in colors and layouts, for a more appealing store design. The ideal candidate should have: - Extensive experience with Shopify store management and organization. - Proficiency in Google Merchant Center and fixing pro...