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Remote Service desk Telecom - Avaya / Nortel or Alcatel or NEC / Philips -- 2

€18-36 EUR / hour

Closed
Posted about 8 years ago

€18-36 EUR / hour

I'm investigating the option to have our Service Desk run Remotely. Most of my clients are located in the Netherlands, but all of their PABX are remotely accessible . The local knowledge is spread thin and I'm looking for new blood to service old and new systems remotely. What work is requested: all questions and problems that could be handled remotely, could be handled by you and a few colleagues around the world. If hands are physically required locally on the machines, then we will be your hands, eyes and ears on the ground. You need to be a Wiz on 1 or multiple PABX's serviced by us. These range from Avaya / Nortel, Alcatel / Lucent or NEC / Philips to 3 different hosted VOIP platforms. You are knowledgeable about LAN and WAN structures, which coexist with the PABX and the VOIP platforms If you are also able to maintain managed Fiber Routers, and setup VPN tunnels we could enhance our service offering, and offer more work to you. Let me know what your skills are, some prove of these skills, what your hourly fee would be or if your interested a monthly fixed fee per client (so you'll earn a part of our monthly support contract, but also participate in some of the risk and sometimes no work but you still paid)
Project ID: 9821811

About the project

13 proposals
Remote project
Active 8 yrs ago

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13 freelancers are bidding on average €29 EUR/hour for this job
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Hello. I'm new to freelancer but not at all to the IT industry. Definitely interested, I've just finished a similar agreement with a local mining sector company by the name of Sodexo, International VPN's, High remote availability and remote support for their systems with France and PBX management with Alcatel products. Feel free to PM me for my CV, or further details about the project. Look forward to hearing from you and helping to bring to life your remote support project.
€30 EUR in 10 days
5.0 (2 reviews)
3.0
3.0
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Hello, sir. I am very interested from your project. I have enough skills for your project. I'm TOP 6TH freelancer as you can see my profile (https://www.freelancer.com/u/kchg.html). Kind Regards
€37 EUR in 40 days
5.0 (1 review)
0.0
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I used to work for an internet provider company , i have big knowledge of networks - LAN , WAN , i can control remotely everything :) I have the skills for doing this job, I have alot of free time so i think i am good candidate for this job! Would be nice if you can contact with me so we dicuss everything ! Best Regards, Borislav
€22 EUR in 10 days
0.0 (0 reviews)
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Hi I am an Telecom/Network professional having worked for more than 12 years now. I have been working on Avaya solutions since start of my career over a period of last 12 years, I have gained expertise working on Telephony solution(Avaya Red & Blue(Nortel legacy),Cisco, MS Lync, Asterisk, hosted PBX solution and contact center solution & also other Collaboration/Video and CRM solutions. And now I worked on latest version of products, solutions provided by these provider leveraging latest technology of VOIP and networking. I am Avaya Certified Implementation/Support Specialist and Cisco Certified Network professional in Voice/Collaboration and CCNA in Routing & Switching. I have worked supporting these PBX remotely while rarely seeking support of local hands on ground and also open to support other PBX with little documentation made available for them. I am flexible with working hours and that should not be an issue. I have quoted hourly fee and open to discuss the fee and various options available to make it a win-win situation for both of us. Also, though I have expertise with Avaya/Nortel, Cisco but little exposure to Alcatel/NEC/Philips, I may also propose to bring on-board engineers with those skills if you wish so. In that way, I may work as your offshore partner. If not, I would still request you to evaluate me as an engineer with my skills mentioned. We can schedule a Skype call and discuss this in detail. Kindly review and let me know. Thanks. Best regards, Nagesh
€33 EUR in 40 days
0.0 (0 reviews)
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I am a Avaya Certified Expert in IP Telephony supporting Multiple Avaya systems ranging from Definity, CM 2.0 onwards all the way to Avaya Aura Systems. I am a Certified Implementation Specialist with multiple certifications on CM adjuncts ( Modular Messaging) , UC Portfolio and Presence Services. I have Installed multiple Avaya systems from Mid to Large Enterprises and set up Multiple Contact centers as well. I have over 7.5 years of extensive Experience on Avaya systems for Installation, Steady State and Production Support to Troubleshooting and Maintenance of Systems both Onsite and Remotely. I can help with scheduling Maintenance run times and also keep you informed of the latest patches/Service Packs that need to be installed. I already possess experience in Remote maintenance and troubleshooting of Avaya Red Systems. I am a quick learner and can work on Cisco Call Manager as well. I have certifications to show my expertise on the systems I work on. I am more open to a monthly fixed fee structure.
€30 EUR in 10 days
0.0 (0 reviews)
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A proposal has not yet been provided
€27 EUR in 40 days
0.0 (0 reviews)
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Hello, I have been working in the telecom tech support team as a Tier 3 technician for 5 years. I currently work for two companies one is BCM One in New York, and the other is Netfortris in San Francisco. i have experience with Cisco, Fortigates, MItel, Polycom, Efax, and many other network and voip devices. I have configured and troubleshot many devices and have successfully satisfied customers, clients and providers. I will be glad to assist pleas e contact me.
€30 EUR in 10 days
0.0 (0 reviews)
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Good knowledge in VOIP Platforms, 2 years experience in installing, configuring, developing and maintaining Elestix VOIP system. Good knowledge in LAN/WAN structure. Good knowledge in routers, linux, windows etc
€30 EUR in 10 days
0.0 (0 reviews)
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About the client

Flag of NETHERLANDS
Uithoorn, Netherlands
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Member since Jun 5, 2015

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