Ankur S.

I am a Avaya Certified Expert in IP Telephony supporting Multiple Avya systems ranging from Definity, CM 2.0 on wards all the way to Avaya Aura Systems. I am a Certified Implementation Specialist with multiple certifications on CM adjuncts ( Modular Messaging) , UC Portfolio and Presence Services. I have Installed multiple Avaya systems from Mid to Large Enterprises and set up Multiple Contact centers as well. I have over 7.5 years of extensive Experience on Avaya systems for Installation, Steady State and Production Support to Troubleshooting and Maintenance of Systems both Onsite and Remotely. My certifications are mentioned below ACIS: Avaya CM and Embedded Messaging ACSS: Avaya Aura Messaging ASPS: Presence Services ASPS: UC Soft Clients CTP Certified Professional Linux Trained Professional ITIL Trained Professional Fundamentals of Project Management