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Customer Service Reprentative

$250-750 USD

Closed
Posted over 4 years ago

$250-750 USD

Paid on delivery
We are looking for an expert customer service representative with experience working in e-commerce. We require someone who is familiar with doing customer service with e-commerce stores, using Zendesk, and responding to Facebook inboxes/ comments. Requirements for this position include creating macros in Zendesk, responding to emails, responding to our brand's customers via Facebook inbox and our posts' comments, issuing refunds, [Removed for encouraging offsite communication which is against our Terms and Conditions -Section 13:Communication With Other Users], and responding to all customer inquiries quickly and accurately daily (fluency in English is required). We look forward to working with you!
Project ID: 22765736

About the project

28 proposals
Remote project
Active 4 yrs ago

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28 freelancers are bidding on average $488 USD for this job
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Hi there, I have read the description of this opportunity and I believe I am an excellent candidate as I have been working as a Virtual Assistant in an e-commerce business for the past 4 years and as a Customer Support Specialist for 8 years. I am confident that I am the best candidate for this position for the below reasons: 1- Outstanding communication skills. 2- Delightful and premium Customer Support. 3- 5 years in Social Media Management experience. 4- Excellent time management and project management skills. 5- Exceptional writing skills. 6- Ability to learn new technologies quickly. 7- Highly efficient, highly responsive, self-starter, always on time, super committed and dedicated to my work. 8- Quiet work environment, equipped with a fast internet connection, and a USB headset. 9- Strong analytical skills. 10- Available to work within either North American or European time. 11- Fluent in written and spoken English. 12- Tech and internet-savvy. 13- Self-starter, initiative, and always never afraid to raise a concern or feedback that I think will improve the business. 14- I have worked in a remote environment for 4 years, totally reliable and can work efficiently with minimum supervision. I believe I can be the ideal candidate for this opportunity, please send me a private message where I can elaborate more regarding my skills and what can I bring to your business. Looking forward to hearing from you soon. Best regards, Tarek
$1,000 USD in 7 days
4.6 (1 review)
3.2
3.2
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Hi there! I’m Guillermina Bagilet, from ARGENTINA, South America. I’m a native Spanish speaker and a certified teacher of English. I'm a talented, very responsible and experienced article writer, editor/corrector, translator and tutor of Spanish/English looking to be hired. I al offer website translation services, article writing, blog writing, short story writing, stories for kids, product descriptions, proofreading, and more. You can trust me for any of your assignments and I will deliver the result in a prompt manner. I am looking forward to be outsourced by you. || **** | (Please look at my PROFILE | PORTFOLIO) || **** | https://www.freelancer.com/u/Guillerminab I always provide high quality services and you will be satisfied. Thank you!
$500 USD in 7 days
5.0 (3 reviews)
2.5
2.5
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Hi there! I'm a customer care specialist and I have been helping businesses like yours offer top notch customer service for the past 5 years. My empathic temperament helps me makes it easier for me to understand and effectively deal with complaints. I am very versed in customer support—Zendesk, Freshdesk— software, so I get to work almost immediately if you want to. I look forward to working with you. Many regards. Temitope
$277 USD in 30 days
5.0 (2 reviews)
2.1
2.1
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I am looking for a challenging fast-paced environment and to develop my creative skill set Further enthusiastic,highly motivated with proven leadership capabilities who like to take initiative and Seek out new challenges EXPERTISE MS OFFICE 2016 OR NEWER HTML 5 BOOTSTRAP JAVASCRIPT & J-Query UI/UX CSS Programming in C ENGLISH LANGUAGE EDUCATION MARTRICATION CERTIFICATE INTERMEDIATE 3 years diploma from Aptech (CONTINUE)
$284 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Well I was the customer care executive at intarvo technologies where I was doing the Zomato process.. in which I have to solve the queries of customers. Maybe I am the perfect man for this job?
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I am new to Freelancer but not new to the work that is required of me. I have all experience needed plus in depth knowledge of digital marketing and best strategies and practices to yield higher conversions and ROI Feel free to Dm me if you interested Kind regards Ashleigh
$500 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Willing to work for you and I will execute my plan with perfection, you will not be disappointed. Let me know if you have any questions.
$444 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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Hi, Greetings for the day. I am writing to express my interest in your project. I have 10 years experience of sales and marketing in Technical Services, Fire Fighting, Pharmaceutical, Insurance and Telecom companies with Educational Background MBA marketing I believe that I can make a valuable contribution to your organization's future projects and initiatives and because of my success in various multiple environments I am confident I can do the same as a member of your team. I would welcome an opportunity for a personal interview to discuss your organization's needs and the results you can expect from me in addressing those needs. Please feel free to contact me. In the meantime thank you for reviewing my application and I look forward very much to hearing from you. Thanks. Best Regards, Muhammad Sufian.
$277 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, I am from the Philippines and my previous office-based employment was last September 2015 in Singapore as an HR Assistant, Accounts Payable Assistant, and Admin Assistant. Thus, somehow, I believe that I have enough experiences when it comes to administrative works, web researching and data entries (excel spreadsheet). I also have quite competent experiences in E-commerce Industry in the Platform of Shopify. My daily tasks routine from my previous employment (Dropshipping Company) are the following: - Facebook customer service (messenger and comments) - Zoho Email support - Xsellco Email Support - Responding to PayPal and Stripe Disputes and Claims. - Order fulfillment via Shopify/Dropified from AliExpress suppliers - Some product listing task (Product description writing). - Liaising with Aliexpress suppliers for product updates. - Tracking orders Please feel free to contact me. Thank you and looking forward to hearing from you soon! Sincerely Yours, May A.
$750 USD in 26 days
0.0 (0 reviews)
0.0
0.0
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I am very interested in the Customer Representative role you have advertised on Freelancer. I have experience in Telesales, Telemarketing and Customer Services. Kind regards, Serena
$277 USD in 8 days
0.0 (0 reviews)
0.0
0.0
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I have a wide experience in customer support espcially in live chat i worked as mcr operator with many tvschannels and contact many customer support in live chat like alibaba and aliexpress and others
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hopefully my skills can fullfil what's ur need..thanks ---------------------------------------------
$277 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have four years of work experience in a leading e-commerce company in Sri Lanka. I have experience from sales to customer care.
$666 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hello my name is Goveen and I would love to handle your project and give you honest and professionally work done on time. Relevant Skills and Experience I have experience in Customer Service and also in handling with the social media sites...
$555 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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I am a part time customer service executive
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have been working with Zendesk for 2 years for my own business website. After I closed my business, i am doing this job as freelancer for companies.
$555 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello, Amna Ijaz here form Islamabad, Pakistan. Having avast experience of customer support from last 5 years :) Moreover , I can provide you with a small team if you need that in future . Lets connect and discuss :) Regards Amna IJaz
$500 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi, I’d really like to work with you on this one if possible. I've been in the Customer Service Industry for several years and have experience using Zendesk with different accounts. Such as Uber, Lyft, Adore Me and Atom Tickets. However, I am new to Freelancers and looking to get a few clients that I can build upon. If you feel that I could help you, that would be awesome. You’ll get all the expected stuff like a great professional service and a fast turn around, at a bit less, and I get a bit more exposure. If these sounds like something you would be interested in, I’d love to hear from you. All the best, Anna
$750 USD in 30 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED KINGDOM
London, United Kingdom
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Member since Dec 8, 2019

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