Email address travel agents jobs
... Requirements: - Setting up scenes and sources: I need someone who can help me organize and switch between different video feeds seamlessly. - Configuring audio and video settings: A professional who can optimize the audio and video quality in OBS to ensure a smooth and high-quality stream. - Troubleshooting: I may encounter technical issues during the events and need someone who can quickly address and resolve them. Ideal skills: - Proficiency in OBS: The ideal candidate should have a strong understanding of OBS and its features. - Live event experience: Experience in managing live events through OBS is highly preferred. - Technical troubleshooting: The ability to identify and resolve OBS-related technical issues is crucial. - Strong communication: Good communication skills ar...
...proposal has approximately 150 words in it that are different and highlighted in red. The total translation is maximum 1800 words. Specific requirements: - The document contains travel industry content and Colombian-specific destination information. Therefore, it's desirable that the translator has familiarity with these areas and can accurately translate the content without losing its meaning or context. Ideal skills and experience: - Proven experience in translating business documents. - Native Portuguese speaker with a good understanding of both English and Spanish. - Background in or understanding of the travel industry and Colombian culture would be a strong advantage. Ideally the documents can be translated by Sunday evening for final revision and sending...
Hi Content360, I noticed your profile and would like to offer you my project. We can discuss any details over chat.
I'm in need of a design professional who can create a set of business cards and rework my email signature block. The design should be modern and minimalist while incorporating our company's color scheme. Key Points: - Design business cards for two different positions. Each will display the name and job title. - Rework the email signature block to match the new business card design and maintain a modern, minimalist style.
I'm seeking a designer who can create a one-page website on Figma for our meme coin. The website must be visually appealing and user-friendly. Key Features: - The website should provide essential information such as contract address, total supply, tax details, instructions on how to buy the coin, and social media links. - It should not only be visually appealing but also inspired by a blend of the best existing websites in the field. Style: - The design should follow a minimalist and modern style, keeping the site clean and easy to navigate. Requirements: - Please provide samples of your previous work in your application. Ideal Skills and Experience: - Proficiency in Figma is a must. - Prior experience in designing websites for cryptocurrency or other relevant industry wo...
I'm looking for a talented illustrator to create an engaging close real character for my company, "" (Name of the company has to be in the logo). This character is a bee who loves to travel and is always ready for an adventure. Key elements include: - Emphasizing the adventurous spirit of the bee character - The bee should be carrying a backpack and a camera. These are important but secondary elements to the design. - The illustration needs to resonate with the concept of flexible vacations, which is the primary focus of my business. -Different transportations in the background could be great, but not to much. Bee has to be in focus. - It has to fit as a logo - With sunglasses - Smiling, cool bee with a hat - White background - Compact logo Ideal candidate will ha...
Our business website is currently experiencing a server down or unreachable issue on Amazon EC2. We need a skilled individual to address this problem promptly to avoid extended downtime. Key Requirements: - Demonstrated experience working with Amazon EC2 - Familiarity with troubleshooting and resolving server down or unreachable issues - Ability to work quickly and efficiently to restore website functionality Please provide a clear overview of how you plan to approach this task and your previous experience with similar issues. A prompt and effective resolution is crucial for our business.
I need a talented designer to create a corporate-styled email footer for my company. This needs to include the following: - Multiple logos celebrating our achievement - Our company address, Necessary contact information - Links to our social media pages. The ideal freelancer for this job would have previous experience with email marketing and corporate design. Excellent communication and attention to detail are a must. Your portfolio demonstrating similar projects will highly improve your chances in selection.
I am seeking a skilled Magento developer to help address two critical issues on my Magento 2 website. Key Responsibilities: - Fixing the Razorpay payment gateway extension: The gateway is currently malfunctioning and not processing transactions correctly. The successful freelancer will need to troubleshoot and resolve these issues promptly. - Repairing the order confirmation mail system: The order confirmation emails are not being sent out to customers. This issue needs to be investigated and fixed to ensure customers receive timely updates on their purchases. Please note: - I am unsure if any recent changes or updates to the website have caused these issues. - Previous experience working with Magento 2 is essential. - A strong understanding of payment gateways, particularly Razor...
I'm seeking an adept professional to develop a cross-platform app for real estate. Available...should also facilitate user interaction with features allowing: - User registration/login: Smooth user registration and login process. - Agent registration/login: Smooth Agent registration and login process. - Property listing details: Detailed information showcased for each property listing on Map. - Contact agent/owner: Messaging feature facilitates communication between users and property agents/owners. Ideal candidates will have a proven mobile and web app development track record, preferably in real estate. Proficiency in implementing the aforementioned functionalities and features is critical. Note: The properties and land must also be visualized on the Map. I look forwar...
...environment, for partner use: - we have Premium, 4 years, WordPress/WooCommerce and many AI/tools for your use; ...I'm looking for a new line for future .EUs and to present to World GOAL: Main: Staff: Large Basic: , , , , , , TARGETS: broker, bookmakers, traders, agents, investors (financial or industrial); ...every person positive to him land and its people (patrons or public personalities); every operator promoting Ecological TRANSITION in Italy, Europe, World; Skills and experience needed: - Web design and development - Graphic design and layout - SEO optimization - CMS, preferably WordPress Your role: - Design and build a set of 10 portfolio websites (one
I'm seeking an experienced Elementor professional who can address a specific problem with my website's header. The issue is that the old header is still displaying on small screens, despite recently updating the header design. My budget is 600 Work on Anydesk Key responsibilities include: - Identify the source of the issue: The freelancer should be able to pinpoint the cause of this problem. - Implement a responsive solution: The ideal candidate should have the skills to make necessary changes to ensure the correct header displays on all screen sizes. - Review and test: After implementing a solution, the freelancer should test the site thoroughly to ensure the issue has been resolved and the header displays as intended on all devices. Ideal skills and experience: - Prio...
...Login/ register (Email verification) • Forgot password • Show the historical orders The user I formation to register will be Full name Adresse IP adresse scanned during the registration Telephone number Admin Interface (web only) • Enable/disable users • User password reset functionality (user will receive an email for a reset password) • View user historical orders with a scrolldown list of users • Pause of the application in case of maintenance, so the users could not make orders • Show the number of orders and sum per country per day • Define price per countries Order module • Create/import a letter (mport from a pdf or an other type format such as word or just flat text maximum number of pages per...
I am engrossed in studying a company's customer, product, and trucks data for my PhD research. Contemporary businesses encounter a significant challenge wherein their delivery trucks often travel from one region to another with insufficient loads (Half of the trucks are empty), resulting in inefficient use of resources. My research aims to minimize the number of empty or partially filled trucks traveling to those areas, particularly in the last-mile delivery process. Below is a list of stores. I kindly request you to extract the dataset from one of the listed companies. The list of stores is prioritized in order. 1- IKEA (IKEA store that located in Saudi Arabia) 2- Home Centre 3- Home Box
...We would like to at least see the design on the LEFT side view until the final decision is made. The winner of the competition must then prepare the design for all 3/4 pages accordingly!!! Just as important - WE DO NOT NEED A NEW COMPANY LOGO (you can find our company logo as lettering and also as a picture in the attached ZIP_ FILE!) We have a motorhome (DETHLEFFS A6971) with which we travel to motocross events but also to quad tours and other events. The motorhome has the basic color white, with some original stripes that can be removed. We would like to use the motorhome as an “advertising space” for ourselves and are looking for the right design. The basic requirement is that we can cut or plot the whole thing “ourselves”, so full-surfac...
...browser standards, we are looking for an experienced freelancer to perform the migration of our browser extension to the latest Manifest V3. Project scope: • Analysis of the current implementation of the browser extension • Migration of the extension from Manifest V2 to Manifest V3, taking into account the current functionality and security standards • Review and customization of the code to address potential compatibility issues • Performing tests to ensure that the migrated extension works properly and that security is guaranteed It is also required to perform an update from Angular 1 to the latest version. It's important that the extensions still works fine on Firefox, Chrome and Edge. Requirements: • Experience in developing bro...
I'm looking for a freelancer who can create an elegant company card for me. I've a company logo that needs to be incorporated into the design. This is a straightforward project, but I do value attention to detail, creativity and of course, the ability to create a design that's elegant. Ideal skills and experience for the job: - Proficient in graphic design and pri...This is a straightforward project, but I do value attention to detail, creativity and of course, the ability to create a design that's elegant. Ideal skills and experience for the job: - Proficient in graphic design and print design - Prior experience in creating business cards - Strong sense of aesthetics and attention to detail. Name UK Phone Number Other Phone Number Email Address Com...
...such as networking, referrals, cold calling, and online platforms. Communicate effectively with clients to understand their needs and preferences. Conduct property tours and provide detailed information about properties to potential buyers. Negotiate and finalize sales contracts, ensuring favorable terms for both parties. Follow up with clients throughout the sales process to provide updates and address any concerns. Stay updated on market trends, property values, and industry regulations. Utilize advertising methods and marketing strategies to promote properties and attract potential buyers. Maintain a database of clients and properties for future reference. Collaborate with other team members to achieve sales targets and objectives. Requirements: Bachelor's degree/ Pur...
I'm in need of a skilled CodeIgniter developer to assist in fixing and potentially creating APIs. The project is expected to last around 3 hours. Key Responsibilities: - Evaluate and address issues with existing APIs in CodeIgniter - Develop new APIs as necessary Ideal Candidate: - Proven experience working with CodeIgniter - Skilled in API development and troubleshooting - Proficient in identifying and solving technical issues - Strong communication and collaboration skills Please note that the specific APIs to be worked on and the systems they will be integrating with are yet to be defined. Your expertise in both API development and CodeIgniter will be crucial. My Budget - 1000 INR , I will share list of API in chat. Must be start work now and complete in 3 - 4 hrs maxi...
I'm in need of a comprehensive College Guide for Kerala that will help me to travel through Kerala and take us to college and get place to take room. This guide should include: - Take us to the college campus we provide - Take us to cheap rooms for taking rest The primary goal of this guide is to serve as a comprehensive resource for engaging us with various colleges. I'm looking for a freelancer with experience in educational research and understanding of Indian college systems. Previous work in similar projects is a big plus.
I need a Mechanical Engineer to design a carbon fibre scooter prototype. This project starts with the ProE proof of concept CAD model, attached. It eventually needs to be progressed to be ready for m...ProE proof of concept CAD model, attached. It eventually needs to be progressed to be ready for manufacturing. Ideally, bicycle and scooter design history would benefit. The job will start in about six weeks. The CAD model for prototyping is required by the end of June. Drawings and BOM for costing are necessary. I will cost with your assistance. It will be a collaborative project, with phone and email communications, and include prototype parts. An hourly rate is appropriate. Don’t apply with a structural, civil, graphics, animation or architectural background. It is a light en...
...processing, and presentation. Deliverables: A system architecture diagram and a brief description of each component and its role. Backend: Task: Develop a prototype backend structure plan capable of receiving events from a blockchain network, processing them, and storing them in a scalable database system. Scalability Plan: Task: Outline a plan to ensure the system's scalability from day one. Address potential bottlenecks and describe how the system will handle high loads. Deliverables: A written scalability strategy document, highlighting key technologies and methodologies used. Deployment Strategy: Task: Describe the deployment process for this system, considering continuous integration and continuous deployment (CI/CD) practices. Deliverables: A deployment flowchar...
I'm in need of a WordPress website for my travel agency. The main aim of this platform would be to showcase our variety of travel packages. Key features and requirements: - **Displaying Travel Packages:** The website should have a well-structured layout for showcasing our travel packages. These should be categorized by destination. - **Integration with Review Platform:** I'm looking for integration with a third-party review platform. This is to help build credibility and trust with potential clients. Ideal Skills: - Proficiency in WordPress website development - Experience in integrating third-party platforms - Understanding of e-commerce and review platforms - Familiarity with the travel industry and its requirements - Strong UI/UX design ...
...will not pass the moderation in markets. 3. Click on the Download config button in add-on settings and get an archive called app_settings.zip. Send that archive to us. Please refer to the following article for more details: 4. Let me know on which device you are going to test the app (iOS or Android) and the email address of your Google account or Apple ID. We will provide a test version of the app for this account first. If you are going to test the app on an iOS device, you will need to install the TestFlight app () Ideal Freelancer: - Proficient in CS-Cart development - Experienced in both Android and iOS app development - Design capabilities would be an advantage -
...Sciences University, including logo design, color palette, typography, and visual elements Creating brand guidelines to ensure consistency in messaging, tone of voice, visual representation, and brand usage. Developing a detailed implementation plan with clear milestones, responsibilities, and timelines for the branding process. Organizing stakeholder consultations and workshops to gather input, address concerns, and foster buy-in for the branding initiative. Executing the branding across various touch points including physical assets, digital platforms, marketing collateral, and internal communications materials. Deliverables The consultant(s) will be expected to deliver the following: Brand identity package including logo design, visual elements, and brand guidelines. Impleme...
I'm in need of a creative and professional designer who can create a ribbon for our outlook email signatures, letting customers know our new website is live. Key project details: - The ribbon's main text should read "Brand New Website" or "Check out our new website!". - Our company logo and brand colours should be present in the design. - Aesthetics, alignment, and overall design fluency should be priority. Ideal skills and experience: - Outlook email signature design experience preferred. - Proficiency in graphic design; ability to adhere to specific branding guidelines. - Must deliver quality work in a timely manner. - Revisions may be necessary, so flexibility is crucial. This project can lead to ongoing work as our company evolves and gr...
As a travel business, we are in need of an experienced full-stack developer to create a feature-rich website using WordPress powered by WooCommerce. With a primary focus on domestic travel, we require several key functionalities: - **Online Booking System**: A user-friendly system allowing customers to search for and book travel services. - **Destination Recommendations**: Suggestions for captivating domestic destinations to entice potential travelers. - **Blog Section**: A platform for sharing engaging and informative content. Specifically, the online booking system should include a robust search functionality. This is vital for our users as it makes browsing and booking trips easier. The ideal candidate for this project will have: - Proficiency in WordPress ...
I'm in need of a freelancer who can help with B2B l...good understanding of the consumer goods industry will be a big advantage. - Attention to Detail: The leads you provide should be accurate and well-researched, with a specific focus on the right decision-makers. Target Market: Saudi Arabia Listed Companies in the stock markets (TASI & Nemu) +200 Employees Companies Criteria for the data: First/last name Job title Company name Website Email Company Address, State, City, & ZIP Company Phone Number Employee Size & Annual Revenue Industry This project will require a high level of accuracy and understanding of the target sector. Please only apply if you are confident in your lead generation abilities and have a proven track record in B2B leads, especially w...
I'm looking for a skilled developer to add a small module to my existing app built with PHP. The main functionality of the module will be user registration, excel upload, and assigning packages. Key Requirements: - Develop a user registration system: The module should collect the following user information: Name, Email address, Phone number, password, course, batch. - Implement an excel upload feature: Users should be able to upload excel files select of course and batch - Enable package assignment: The module should allow for the assignment of packages to users. while user registration or excel upload Ideal Skills and Experience: - Proficient in PHP: As the app is built on this platform, a strong expertise in PHP is essential. - Experience in user registration systems...
I'm in need of a professional web designer to create a visually appealing and user-friendly website for my travel agency. The design should be modern and appealing to a wide audience with a love for travel. Key functionalities needed: - Flight and hotel booking: The site should offer a seamless experience for visitors to book their flights and accommodations. - Destination information and guides: The site should provide comprehensive information about various destinations, including attractions, culture, and local tips. - Testimonials and reviews: The website should allow for testimonials and reviews to be shared, helping to build trust with potential customers. Other important details: - Color scheme and branding: I'm open to suggestions on this aspect. As I do ...
I am looking for a Flutter expert who can assist me with two main tasks - adding Google SMS verification OTP into the app and ensuring it's uploaded correctly on Google Play. Key Points: - Error Fixing: The app is already developed but I need someone to address a specific error in the current app. - OTP Integration: The main goal is to incorporate Google's SMS verification OTP feature to validate the user's phone number for account activation. This feature is crucial for ensuring the app's security and user base. - Google Play Upload: Once the app is error-free and the OTP functionality is integrated, the expert will need to upload it to Google Play. I envision this to be a long-term project. After the initial development and launch, I'll require seasonal...
I'm looking for a responsible individual to pick up a medium-sized package, weighing between 10 to 50 lbs, and deliver it to UPS in Sweden. They will need to properly provide an address to UPS to have the package delivered to. The package contains miscellaneous items and doesn't require any special handling or care as it's not fragile. Key Requirements: - Ability to lift and handle packages up to 50 lbs in weight - Located in Sweden and has easy access to a UPS delivery center - Prompt, reliable, and communicates effectively Ideal candidates will have: - Prior experience in courier services or delivery jobs - An understanding of UPS delivery procedures and guidelines - Excellent organizational and time-management skills. A brief briefing will be held to provide ...
I need assistance creating a specialized HTML email template that is compatible with Gmail, Outlook, and Yahoo Mail. We are transferring our daily e-newsletter mailouts from MailChimp to Simply Stakeholders, which is powered by the TinyMCE WYSIWYG editor. We have existing designs that we need converted into html coded templates that will be functional and editable on the front end, including being able to swap out images. The templates need to be responsive on mobile and desktop devices. The main purpose of the email will be sharing news of the day/week to our client base. We have an in-house designer who can serve as project liaison. Deadline to have the new templates operational is May 29. Access to the back-end of Simply Stakeholders can be provided for testing. Designed t...
Seeking a skilled professional to generate a significant number of leads each month. And run a cold email outreach campaign and book meetings Key Goals: - Generate more than 500 leads monthly with specific focus on the venture capital industry. Key Information Required: - Collecting and providing contact information (name, email, phone) - Gaining insights into the company details (name, industry, size) - Understanding their investment preferences (investment amount, stage, sector) Ideal Skills and Experience: - Experience in lead generation, preferably in the venture capital sector - Proficiency in cold email outreach and obtaining the required lead information - Strong communication skills to effectively liaise with potential leads - Ability to maintain high-vo...
As a travel agency, I am looking to expand my services and improve customer service to better meet the needs of my clients. My primary goal is to increase customer satisfaction through improved customer service. I offer a wide variety of services to a wide range of travelers, from flight bookings to hotel reservations and tour packages. All of my services are tailored to meet the various desires and needs of my customers. I believe in providing top quality services that will not only meet but exceed their expectations. By seeking to improve customer service, I hope to build trust and loyalty with my customers. I am eager to take my travel agency to the next level and look forward to working with you as a valued partner. Together, we can help create an excellent customer exper...
I'm experiencing an issue with my website, which is built on Sitejet accessed via my c panel. Despite successful form submissions, I'm not receiving any email notifications. I have checked my spam folder, but the notifications are not being mistakenly redirected there. Ideal candidates should be well-versed with: - Debugging on Sitejet. - Resolving email delivery issues. Experience with similar projects is preferred, alongside a good understanding of how contact forms function, specifically on the Sitejet platform. The required fix should ensure reliable delivery of email notifications upon form submission. Resolving this issue promptly and efficiently is crucial.
$50 MAX On Submit ... for an Elementor form, I need the label and value to be emailed on Submit. Currently it only sends the prices.
I'm looking for a seasoned app developer...securely handling real-time transaction data and sensitive user information. Please provide a portfolio or samples of past work in your application. Your previous experience in creating similar financial apps will also boost your application. I want to build a cash advance app that a user log ins using email and password or create an account using email and password, then next page after successfully authentication asks first time customer to create a profile with first name last name address phone number, then on next page customers input their bank debit card information, then the app authenticates the debit card is valid and on next page ask customer for choosing a cash advance of 50 to 300 Canadian Dollars at a one t...
I'm in need of a single screen Android application. The primary function of the app is for users to log in using their Facebook account. Upon successful authentication, the app should display the user's email address. Key requirements: - Single screen Android application - Facebook / Instagram / Google login integration - Display user's email address post-login Ideal freelancer for this project: - Proficient in Android development, particularly single screen applications - Experience with social media login integrations, specifically Facebook / IG / Google - Familiar with presenting user-specific information on Android applications - Excellent communication skills to clarify any aspects of the project if needed.
I'm looking for a freelancer to create two custom monthly payslips based on an annual salary of $105,000. The payslips will be for April & May should be professional, simple and include the following details: - Employee's name and address - Employer's name and address - Date of payment - ABN (Australian Business Number) - Year-to-date (YTD) earnings The required format is a simple and professional design without any need for color or excessive creativity. Ideal Skills and Experience: - Experience in creating payslips or financial documents - Understanding of Australian payroll standards and regulations - Ability to deliver a simple, professional design
I'm in need of a skilled web developer to create an impactful landing page. The main purpose of this page is to collect emails for an upcoming product launch. While the specific target audience is uncle...target audience is unclear, the page design should be versatile and appealing to a wide range of users. Skills and Experience: - Proven experience in creating successful landing pages - Knowledge of best practices for email collecting - Possess excellent design skills, as design and branding elements may be needed. Your responsibility will be: - Creating an engaging, effective landing page for email collection - Possibly aiding in design and branding decisions, dependent on discussion. Please provide examples of your previous work, specifically with landing pages an...
I am looking for a video editor to edit a series of 1-minute travel vlog videos for the week of May 21-28. The final videos need to be fun, energetic and engaging. I am gone on a trip doing a race through europe from may 21-28. I need someone that is skilled at editing and can put together 1 min videos that are entertaining, with graphic overlays, music (does NOT have to be copyright free music) Must be able to make these edits between 4pm EST to - 4amEST. I will send all video files to a shared drive for the day before I goto bed. I can give a quick outline of how I would like the video but I want you to be able to watch the videos and know what parts need to make the cut. I will try to edit the videos so there may be 15-20min of videos for you to look though at the max. And n...
...Additionally, please confirm that you are comfortable with the hourly rate and the requirement to provide screenshots of your work sessions for transparency. Using AI tools to assist in your work is encouraged to improve efficiency and accuracy. Additional Requirements: Please set up a Trello account for task management and a Google Drive account for sharing and organizing files. Share your Gmail address for the assignment of courses and videos. Freelancer app Screenshots of your work sessions are necessary to verify that the work is being done reasonably and efficiently. I look forward to receiving your proposals and working with a professional who can help streamline our procedures effectively....
...coming up blank. - Email Database: Our email marketing campaigns are currently not as efficient due having no tags Your main tasks will include: - Rectifying form issue: providing a solution for why the clients cannot submit a form and why their details arent showing up. - Email database: upload our database into hubspot and create tags (location, birthdays, type of event, type of package they have previously booked in for) Our Goals: - Custom form: Clients can fill the form out multiple times and their information will show up on the form and the form works. - Enhanced Email Marketing Effectiveness: We're looking to make our email campaigns more efficient and impactful. Ideal Skills and Experience: - Proficient in Hubspot: Experience with CRM...
...in search of an experienced email marketer who is proficient in Klaviyo. My email list currently exceeds 10,000 subscribers and my main goal is to boost product sales through strategic email campaigns and flows. Note we are an established brand so do need for basic flows. Key Responsibilities: - Develop and execute effective email marketing strategies to drive product sales - Ensure high deliverability and open rates - Create and optimize email templates for maximum engagement - Monitor and analyze campaign performance, making data-driven adjustments as needed Skills and Experience: - Proven track record of success in email marketing, specifically with Klaviyo - Prior experience working with large email lists - Strong understanding of ...
I'm looking for an experienced Photoshop expert to help me with photo editing. The primary task is to remove the background from the images. Key Requirements: - Proficient in Photoshop with a strong portfolio of past work - Expertise in background removal techniques - Ability to address issues related to photo brightness The photos I need to be edited are currently too dark or too light. I need the freelancer to correct the brightness and then remove the background effectively. The edited photos should look professional and aesthetically pleasing. I would appreciate it if the freelancer could provide examples of similar work they've done in the past.
...professional, I'm seeking a personal assistant to support my daily responsibilities. Hindi and English language are needed. Key Responsibilities: - Scheduling appointments: You'll be in charge of managing my appointments and ensuring they do not overlap. - Managing emails and correspondence: Your role will include managing my email inbox and responding to certain emails on my behalf. - Research and booking travel arrangements: You'll need to research the best travel options and accommodations for my trips and manage the booking process. This is a part-time job requiring less than 10 hours a week. A background in administrative tasks and excellent organizational skills are essential. Fluency in multiple languages and experience in customer servic...
I need a skilled Wordpress expert to address a migration issue I'm facing with my website. Here's what I need: - **Migration Issue:** The problem I'm experiencing is related to theme and plugin compatibility following the migration from a server running PHP 7.2.4 where the site worked to a server running PHP 8.2. The front end of the site works but now access to the back end gives the error "There has been a critical error on this website. Learn more about troubleshooting WordPress." I need someone to correct the code so that it works correctly. I believe that the issue may be connected to WPBakery To excel in this project, you should be highly experienced in Wordpress, with a deep understanding of PHP, theme and plugin compatibility issues. Your abil...
Project designed to address all aesthetic procedures
