Elastix freepbx ivr jobs
I'm looking for someone to help me set up a SIP trunk on my FreePBX phone system. Key Requirements: - Configuration of SIP trunking: I need you to assist in the setup of a SIP trunk on my FreePBX system. Your expertise in this area is crucial. - Connecting to a specific SIP trunk provider: I have a specific SIP trunk provider in mind, and I need you to ensure that the FreePBX system is correctly connected to this provider. Ideal Skills and Experience: - Proven experience with FreePBX phone systems and SIP trunking: I'm looking for someone who has successfully configured SIP trunking on FreePBX systems before. Please provide examples of similar work. - Familiarity with various SIP trunking providers: Your knowledge of different SIP trunking ...
I'm see...specialist for a unique project. I require expertise in Asterisk integration, VoIP configuration, and particularly in IVR implementation. KEY REQUIREMENTS: - Asterisk Integration: Full integration set up and testing needs to be completed. - VoIP Configuration: This includes configuring phone lines, extensions, and all essential VoIP functions. - IVR Implementation: The main purpose of this project is the implementation of automated IVR menus. This needs to be user-friendly and functional. The system should be capable of handling less than 50 concurrent calls. IDEAL CANDIDATE: The successful freelancer must have outstanding experience in all mentioned areas with a focus on IVR implementation. Any proven record in developing low-volume Asterisk...
...Experience: Provide a seamless and efficient booking experience for customers using voice commands. : The system should be scalable to handle a high volume of calls and bookings without performance issues. Requirements: -Proven experience with Twilio API and WordPress. -Strong knowledge of PHP, JavaScript, and possibly Python if needed for backend scripting. -Experience in setting up IVR (Interactive Voice Response) systems. -Ability to integrate complex systems with WordPress using REST API. -Experience with WordPress booking plugins is a plus. -Good problem-solving skills and attention to detail. Deliverables: A fully functional voice-driven booking system integrated with our WordPress site. Documentation on the system architecture and codebase. A simple admin panel or in...
I'm looking for a proficient developer to set up an Interactive Voice Response (IVR) system in Twilio. Requirements: - Implementing Call Waiting and Queue functionality: My system needs to manage incoming calls efficiently, ensuring callers are placed in a queue and greeted with appropriate prompts. The ideal candidate should have: - Proven experience with Twilio: You should be well-versed in setting up IVR systems in Twilio, capable of implementing call waiting and queue functionality. - Familiarity with call center operations: Experience in managing incoming calls and understanding the importance of efficient call handling and queuing is a huge plus.
I am looking for a skilled Python developer who specializes in VoIP and PJSIP development. The successful candidate would ideally have experience creating SIP trunking solutions focused on handling incoming and outgoing calls with a Python bot. Key Features: - Set up SIP trunking for call recording and monitoring, IVR system, and SIP trunking. - Convert my analog phone system to a VoIP system. - Implement Direct Inward Dialing(DID) support for calls between multiple company sites. - Configure the Python bot to manage incoming and outgoing calls. Bot Functionality: - Answer and route incoming calls to appropriate destinations. - Initiate outgoing calls based on specific triggers or events. - Handle real-time call transfers and call forwarding. Skills Required: - Proficient in VoIP...
I am looking for a skilled Python developer who specializes in VoIP and PJSIP development. The successful candidate would ideally have experience creating SIP trunking solutions focused on handling incoming and outgoing calls with a Python bot. Key Features: - Set up SIP trunking for call recording and monitoring, IVR system, and SIP trunking. - Convert my analog phone system to a VoIP system. - Implement Direct Inward Dialing(DID) support for calls between multiple company sites. - Configure the Python bot to manage incoming and outgoing calls. Bot Functionality: - Answer and route incoming calls to appropriate destinations. - Initiate outgoing calls based on specific triggers or events. - Handle real-time call transfers and call forwarding. Skills Required: - Proficient in VoIP...
I need an experienced professional to help fix an urgent problem in my Asterisk system that utilizes both Session Initiation Protocol (SIP) and Real-time Transport Protocol (RTP). My issue revolves around tenant to tenant recording or IVR. Specifically, all audio plays for only 2 seconds before abruptly ending calls. - Skills and Experience You should have extensive experience with Asterisk, SIP, and RTP. A deep understanding of their inner workings and potential pitfalls is necessary to effectively troubleshoot and resolve the current issue. A track record for quick and efficient problem solving is essential. Deliverables: - Diagnose the issue causing the audio and calls to end after 2 seconds - Implement a reliable solution to fix the issue Note that this project demands imme...
...Responsibilities: - Establishing a SIP trunk server with configurations optimized for Twilio - Implementing call management features like Call Recording, Call Forwarding, and Interactive Voice Response (IVR) - Ensuring seamless integration of both voice and SMS capabilities - Providing recommendations for server security and performance optimization Ideal Candidate: - Extensive experience with SIP trunking, particularly with Twilio - Proficiency in configuring and customizing SIP trunk servers - Proven track record in implementing call management features such as Call Recording, Call Forwarding, and IVR - Strong understanding of VoIP and telecommunication protocols - Familiarity with server security best practices If you are confident in your abilities in this space and ...
My name is Rostislav, I represent the Unifun company, we develop VAS services for mobile operators. An example of our projects are the IVR Radio and IVR Islamic services, which have been successfully launched on the Sudani mobile network and Zain mobile network in Sudan. Within these projects, as well as others, we need someone to assist us with testing. Below are the conditions: To conduct tests, it is necessary to have a phone and a Sudani SIM card and Zain SIM card. Testing will involve making calls, sending SMS notifications, and may also require translating SMS from English to Arabic, checking audio files in Arabic, and so on. Conditions: - Everyday - a person should conduct testing of our services in the morning (not more than 5-10 minutes) - Payment calculation on a...
I'm seeking a skilled team of deve...customer management. This will involve the ability to store and manage customer information effectively. - **Cloud Telephony IVR Integration**: I'm looking for integration with cloud telephony IVR to enhance communication efficiency and customer service. - **WhatsApp Integration**: In addition to traditional methods of communication, the CRM should feature WhatsApp integration. - **All CRM Features**: The ideal candidate will be familiar with all CRM best practices and features, and will be able to implement these into the system. Ideal candidates for this project will have experience with: - Web and mobile app development - CRM development - Cloud telephony and IVR integration - WhatsApp integration - Experience with bot...
...Handling: The call center needs to be able to efficiently manage both incoming and outgoing calls. This includes routing, call waiting, and call transfer functionalities. - DTMF Capture in Live Calls: A crucial feature I need in the call center is the ability to capture DTMF tones in live calls. This is essential for certain interactive voice response (IVR) systems and automated customer service functions. - Auto-Robot Call Functionality/IVR : The software should be able to execute automated calls without manual intervention. This feature will be helpful in various scenarios, such as appointment reminders, surveys, or telemarketing campaigns. What I'm Looking For: - Experience: I'm primarily interested in your relevant experience in developing call center soluti...
I am looking for a competent professional with experience in Freepbx and Avaya IP integration. The primary objectives of the project are call routing, call forwarding, and establishing a unified voicemail. What I am looking for: - Experience with Freepbx and Avaya IP office 500 V2 systems - Proven track record with telecommunication technology - Capability to integrate functionalities even with gaps in specific call routing or forwarding options Please note that while some specifics on the call routing and forwarding options are not outlined, I expect freelancers to provide suggestions based on their experience and expertise. I look forward to working with an individual who can make these systems work smoothly together.
I require an expert in Asterisk and FreeSWITCH development, along with experienced system engineering skills. Specifically, I need help with: - Asterisk and FreeSWITCH development - Integrating VoIP - Setting up Call routing and IVR (Interactive Voice Response) - CTI - Skill group base call routing to agents. Apart from these, the implementation of Asterisk and FreeSWITCH clustering as well as Call Center Reporting is required. The technology stack should be Linux, PHP, MySQL along with postgresql and API knowledge. The freelancer should have considerable experience in these to meet the project's specific requirements.
I'm looking for an experienced developer to create a Telegram bot using Python. The bot will be integrated with custom VoIP libraries to make IVR calls. Here's a brief on what I need: - IVR Features: The bot should have interactive menu options and play text-to-speech messages. - SIP Server Integration: You'll need to integrate the bot with an existing SIP server. Ideal Freelancer: - Proficient in Python, especially in developing Telegram bots. - Experience with VoIP libraries, particularly in the context of IVR calls. - Familiar with SIP server integration. - Strong understanding of DTMF technology. If you're confident in your ability to bring this project to life, let's connect.
We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...
I'm looking for a FreePBX expert to help configure the Sticky Agent feature on my system. Key Requirements: - Configure Sticky Agent - Route call to the same agent who answered previously. - If that agent are unavailable, then route to his VM. Call Flow: - Inbound Route - Queue - Static Agent Ideal Skills and Experience: - Expertise in FreePBX, specifically version - Only apply if you have done this previously. My server is live, hence no experimenting. Budget $50
We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...
...with Nice Incontact IVR system to improve my current setup. - Simplify Call Flows: We currently have 10-20 call flows which need to be simplified to enhance customer experience and boost efficiency. - Voice Recognition Improvement: The system's voice recognition capabilities need upgrading to ensure a seamless communication process for customers calling in. - Application Integration: The final task would involve the integration of the IVR system with other applications to optimize functionality. The ideal candidate should have proven experience with Nice Incontact, call flow design, voice recognition technology as well as system integration. Understanding of customer service operations will also be an added advantage. Your job will be to streamline and optimize ...
We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...
We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...
I have installed FreePBX - distro install. - My extension is registering fine. - When I call another extension, call rings but there is no audio - When I call external number, call rings but there is no audio Error message on Asterisk interface is: [2024-04-05 04:17:09] NOTICE[2335]: res_pjsip_sdp_rtp.c:145 rtp_check_timeout: Disconnecting channel 'PJSIP/1011-0000000b' for lack of audio RTP activity in 30 seconds SIP NAT is enabled Firewall is disabled SIP NAT Settings > External Address > Public IP Address is added I need someone to check this over Anydesk & fix this issue. Budget: $50
...are looking for an engineer proficient with Raspberry Pi, as we are in need of developing a VoIP PBX system on a Raspberry Pi 3 Model B+ . The end goal includes the integration of specific features into the system such as: - Call Recording - Voicemail to Email - Conference Bridging - Additional bespoke features Your expertise should include not only Raspberry Pi but also Asterisk and RASPBX/FreePBX. We are aiming for a robust, stable, and user-friendly system with custom features tailored primarily to business needs. The successful contractor will be required to develop the system on his own Raspberry Pi and submit an IMG file for loading onto other Raspberry Pis. The successful contractor will be working with our software developers so bids from individual contractors only w...
I'm urgently looking for a skilled professional to quickly handle an IVR-related task for me: - Make IVR calls to 120 different cell phone numbers delivering specific information. Experience in both script writing and call routing configuration is appreciated, although not mandatory. The swift initiation and completion of calls is paramount to this project. Therefore, the ideal freelancer will demonstrate adeptness in utilizing any form of IVR system, be it traditional PBX, cloud-based, or hybrid system. Please note that this project is time-sensitive and needs to be started and finished ASAP. Your adaptability and readiness to start immediately will be highly regarded.
looking FreeSWITCH and ASTPP developer customise billing solution and Customer Management more details please disucss here Who can send request here 5+ years of industry experience in developing, deep knowledge PBX and Sip server SIP Development experience. Must be aware of Sip and webrtc integration. VOIP software development. Good Knowledge in PBX, SIP, RTP protocols. Worked on Queue, IVR and Voicemail related applications
Description: We are seeking a skilled developer to create a Visual Plan application for FreePBX 15 or FreePBX17 using Node.js or PHP. The application will be based on the Open Source project of FreePBX 13 available on GitHub (), but the candidate is free to decide whether to start from scratch or use an alternative library such as Draw2D (). The main purpose of this Visual Plan is to visualize and modify the flow of the phone system. Requirements: Proficiency in Node.js or PHP, depending on the chosen application Experience with FreePBX and its configuration Ability to work with graphic libraries like Draw2D Understanding and implementation of functional requirements for the Visual Plan Ability to
I'm facing a critical issue with my FreePBX server. To be specific, I'm unable to make outgoing calls despite not having made any recent changes or updates to the server. Furthermore, while attempting these calls, I encounter a 'No response from server' error message. This problem needs an experienced and knowledgeable freelancer to identify and rectify the issues. Key requirements for this task: • Expertise in FreePBX server maintenance and troubleshooting • Ability to work promptly, as this issue is significantly affecting my operations • Solid understanding of host networking and telecommunication systems • Experience in resolving 'No response from server' errors or related issues. Resolving this issue will restore the com...
We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...
My objective is to significantly enhance customer service efficiency and personalize customer interactions through an AI-based IVR system. Key Tasks: - The IVR system should answer frequently asked questions autonomously. - It should intelligently route calls to the corresponding department based on customer input. - Gathering customer data for more efficient call routing and enhanced personalization should be a key capability. Integration requirements: - The IVR system must integrate effortlessly with live chat to ensure a cohesive customer service offering. Ideal Freelancer: - Proficient in AI and IVR systems - Experience in implementing live chat integration - Understanding of efficient call routing mechanisms - Experience in developing personalized cust...
I need an expert in 3CX Pro systems to fully optimize my call flow setup. Key tasks will include configuration of: - IVR - QUEE - QUEE WAIT 2 Minits after - If Closed Play Message and redirect to Voicemail - Or All Users Bussy - Play Message and redirect Voicemail I have atached one Pic.
I'm in need of a talented freelancer for a voice recording project: - Unfortunately, I skipped the questions regarding the intended use for the voice recordings, what information successful freelancers should include in their application, and the preferred language for the voic...voice recordings, what information successful freelancers should include in their application, and the preferred language for the voice recordings. - Even without this information, I expect potential candidates to be adaptable and versatile with their voice talent abilities. - Regardless of the language and the purpose of the voice-over, having previous experience in voice-over, podcasting, or IVR will be advantageous. I look forward to hearing from diverse talents who can cater to multiple voice r...
...text base messages. Can you help me build this system and how much is going to be the total cost I donot have any number to use at the moment? Autodailer: I need to do unlimited calling to usa, Canada and UAE, on raw but verified phone numbers. (sort of cold but verified data of 10million contact numbers) Secondly I need an auto dialer which is going to be linked to a dashboard along with an IVR played in three to four accents which doesn't sound robotic. I need numbers atleast 10 for dialing and routes most importantly sometime the numbers are pin pointed as spam so for after every 10k calls the numbers needs to be changed or delisted. Now the challenge: How many numbers can you provide? How many routes do you have? How many ips we need do we need for mass quantit...
I am currently experiencing an issue with the FreePBX phone system that I use, specifically, I'm unable to consistently receive calls on all my soft virtual extensions or to my welcome greeting. Voicemail functionality is also part of this setup. Here's what I need: - Evaluation and Diagnosis: Investigate why call reception works only some of the time across all extensions. - Troubleshooting and Repair: Identify the problem and implement a fix to ensure consistent and reliable call reception. Ideal Skills Required: - Extensive experience with FreePBX Phone Systems, particularly concerning soft virtual extensions and voicemail functionalities. - Strong understanding of VoIP systems, and hands-on experience in troubleshooting call reception issues. It is cr...
I need assistance setting up a new SIP Trunk on my FreePBX 14 system. Here's what you will need: • Experience with FreePBX 14 • Familiarity with the setup of SIP Trunks • Knowledge of goip local voice gateway Tasks to be accomplished: • Set up a new SIP Trunk on my FreePBX 14 • Ensure the setup is correctly done using my service provider, goip local voice gateway. Only those with the prescribed skills and experience should bid, as I need this done quickly and accurately. Thanks!
As fast as possible, I need a professional to assist in setting up FreePBX. Key tasks essential for this project will include: - Installation and configuration - Call routing and extensions - Integration of FreePBX with a CRM system that is yet to be determined In addition, assistance is required for setting up VoIP softphone. Familiarity with popular CRM platforms like Salesforce, HubSpot, Zoho CRM is an asset, as one of them may be chosen for integration. Absolute proficiency in setup, call routing, extensions and integration with CRM systems is a must for this job. I am looking for a fast turnaround on this project, so previous experience achieving quick deployment is highly recommended. It is also necessary to be able to advise our mobile developer if he has questi...
I'm looking for a skilled developer to create an AI Intelligent Virtual Assistant (IVA). It will need to integrate Natural Language Processing and Machine Learning Algorithms, along with Digital Human capabilities. The main functions should include: • Understanding and processing user inputs • Developing responses using machine learning • Implementing computer vision for a digital human interface The AI has to be compatible with Windows and Mac desktop platforms, Mobile platforms like Android and iOS, and also web-based applications. Ideal freelancers should have significant experience in AI, machine learning, natural language processing, and virtual assistant development across different platforms.
Task details - For ISUP/SS7 (E1 card implementation) along with IVR knowledge in any open source SIP servers like Freeswitch/Yate/Mobicents etc. or working experience in CRBT server. Interested candidates please apply
I am searching for a skilled software developer with a strong background in Asterisk, Dialer, IVR and VOIP technologies. Although I haven't specified particular functionalities, general familiarity with call routing, call recording and interactive voice response (IVR) would be beneficial. The ideal candidate for this job should be proficient in: - Designing, implementing, and maintaining Asterisk software - Developing dialer functionalities, with emphasis on auto dialing, click-to-dial, and predictive dialing - Ensuring system is up-to-date and secure Freelancers who apply should provide any past work, detailing their experience and including project proposals, if any. If you believe that you have the expertise to effectively take on this project, I encourage...
We are looking for consultants - Consultant preferred from India. 1) Consultant - SRP Experie...Webservices, Websockets WebRTC (in the context of SCF and SRF) ISUP over SS7 Experience in Dialogic API for SS7 and INAP Experience in using JSS7 API from RestComm or it's variant of Mobius JSS7 or any of the varient IVR implementation with Freeswitch on SS7 Knowledge and work experience on YATE SS7 implementation. Anyone with following expereince and skills also may apply Consultant - CRBT worked in CRBT and similar products Having knowledge in the following protocols a) INAP over SIGTRAN/SIP b) SIP/RTP c) ISUP over E1 3) M3UA over SIGTRAN Knowledge on working with Freeswitch/Asterix and IVR solutions Work experience on working on E1 and SIP/RTP call scenarios. Intereste...
...looking for a skilled freelancer to establish and configure a FreePBX telephone system with the following features: - Call Recording: Implement reliable call recording for quality assurance and training purposes. - Voicemail: Set up voicemail boxes that are easy to access and manage. - Call Forwarding: Enable seamless call forwarding to ensure no call goes unanswered. I am anticipating fewer than 10 extensions for my organization at this moment. Key Skills: - Extensive experience with FreePBX systems and VOIP technology. - Capability to deliver a secure and user-friendly setup. - Strong understanding of potential integrations (CRM or ERP) is a plus though not immediately required. Please highlight your experience with FreePBX in your proposal. I am looking for s...
...project involves handling voice audio from Asterisk, decoding it, incorporating Text-to-Speech (TTS) functionality, and encoding the synthesized speech before sending it back to Asterisk. The ideal candidate should possess the following skills and experiences: - Proficiency in C# programming language. - Extensive experience with audio processing and Opus codec. - Familiarity with Asterisk, SIP, and IVR systems. - Knowledge of Text-to-Speech (TTS) integration. - Ability to deliver high-quality code within specified timelines. Main Tasks: - Implement Opus encoder and decoder in C#. - Integrate the solution with Asterisk for audio processing. - Incorporate with existing Text-to-Speech (TTS) functionality. - Carry out the decoding of user inputs and encoding of TTS outputs. - Ensur...
In our quest for an outstanding and interactive VoIP web app, we're in need of an experienced developer, ideally one who is well-versed in Asterisk. The main features we're after, though not limited to, are call logging and reporting, an IVR system, and call routing and forwarding capabilities. Key Skills and Experience: - Extensive experience in VoIP development. - Proficiency in Asterisk. - Ability to develop an IVR system. - Experience in call routing, call forwarding, and call logging mechanisms. Given the nature of our project, it’s crucial to have a level of experience in these areas. Understanding the intricacies of these features is what will drive the success of our project. Though we have not specified it in the initial questions, potential co...
I have install Asterisk (with freepbx), for gui to a Raspberry pi 4. I need a DEVELOPER TO WRITE a succesfull CODE and configurate the system to: Make a AUTO-VIDEOCALL from extention ''0'' to extention ''1'' or ''2'' or BOTH at the same time. The exctention ''1'' or ''2'' are log in to androip application, called ''PortSin'''or another app called ''Linphone''. Extention ''0'' is already loged into Raspberry with the programm ''Linphone''. When i press a button connected to GPIO 21 i want the audiocall to be started for 9 seconds. If the call is anwsered I also need to OPEN the DOOR by pushing ...
If you do not have intimate knowledge of fusionPBX/Freeswitch, do not waste your time. I need the following: Integrated GUI/modal for fusionpbx (php). 1. select campaign or create new () 2. define extension number and survey name ( and ) 3 allow user to config the survey with adding N questions. Each question should allow user to define a label, select audio from the uploaded audio files. Also each question should allow the user to specify allowed responses (dtmf button presses) 4. Have a section for output statistics, auto email option, export to pdf (pretty report and I will provide the mockup) and/or csv data. Note: I will provide mockups to this 5. This should also be integrated with the permissions so I can set permission levels for me and my customers. Postgresql table I bel...
...a solid understanding of Microsoft SQL Server and API integration, to set up an IVR system to automate customer port-in requests for my project. Project Details: • Align an IVR (Twilio Programmable Voice) using C# with MS SQL Server back-end. • Develop an IVR Menu-Driven system for self-service to guide customers through the port-in request process. Project Flow: Customer will call twilio programmable voice and provide the temporary phone number, IVR will verify and store the phone number being called from. IVR will greet the customer and ask them to press 1 if they want to submit a port in and press 2 if they want to check the status for their port-in request. Customer presses 1 to submit the port in. IVR will ask the customer to ...
Seeking a professional to integrate Asterisk VoIP into my existing Odoo system for my call center operations. Key tasks include: - Installing Asterisk VoIP - Setting up integration with Odoo - Implementing Call Recording functionality - Configuring Interactive Voice Response (IVR) - Implementing Automatic Call Distributor (ACD) The system should be able to handle 21-30 concurrent calls at peak times without any lag or quality degradation. Skills & Experience Required: - Proficiency in Odoo and Asterisk VoIP setup and integration - Proven track record in call center technology setting-up - Ability to work under strict deadlines and handle pressure - Understanding of call center operations and key processes - Excellent problem-solving abilities - Attention to detail and stro...
...creating an Interactive Voice Response (IVR) app. This a highly specialized project that requires specific skills and experience in Android app development, IVR technology, and AI. Key Features: - The app should handle incoming calls and route them based on keypad input. For instance, if the caller presses '1', the call should be routed to a specific action within the app as per the pre-defined settings. - It should support automatic message playback and provide options (1, 2, 3, etc.) for the caller to choose from. After the caller makes a selection with the keypad, the app should perform a specific action, as designed. What I'm Looking For: - Expertise in Android app development, preferably with experience in building IVR apps. - Strong knowledge ...
...that we need AI-based IVR and SMS Chat bot to answer to calls and SMS while calling a number like 333 or sending SMS to SC like 333 with questions. We are receiving a call traffic landing in the customer care department (around 110K calls daily). As per the call traffic analysis, the majority of customers are seeking Information or requesting activation and deactivation of products. To reduce this traffic we are going to implement an AI solution that could efficiently interact with customers over the texts and voices (something like virtual agents) to deflect a remarkable portion of calls from live agents. Thus, we look forward to receiving a proposal along with the PPT in this regard if you are interested and have the solution available. The AI should understand the IVR...
I am in need of a Wave-based VoIP & PBX application. The application must have essential features at minimum like call recording, IVR and conference calling, file sharing capabilities. However, if you can integrate additional features such as call routing, voicemail, and call analytics, that will give you an upper hand! Ideal Skills and Experience: - Significant experience in developing VoIP and PBX applications. - Proficiency in Wave technology. - Skilled in integrating advanced features into applications. Please apply only if you are ready to provide an immediate solution. I am looking forward to working with a dedicated and talented professional! Please show demo with access so that we can check and tell you our modifications. We have many projects so looking expert for mu...
...Workflow Designer that should output json and debug session Modules/Actions: get_variables_from_api: Implementation of retrieving variables from an API. open_webhooks: Ability to open and configure Webhooks. hangup: Option to disconnect a call. recordsound: Recording sounds during a call. if: 'If' condition action for logical decision-making. dial: Dialing given numbers. ivrmenu: Creating a dynamic IVR menu. playfile: Playing audio files. playvalue: Playing dynamic values. send_sms: Sending text messages. send_email: Sending Email messages voice_mail: voice mail that record message and send it to email if_schedule: Executing actions according to a schedule. spam_blocker: voice captcha to block spam Sequential Workflow Designer Capabilities: Version Saving: Ability to s...
