Hi there
This project is an excellent fit for me as I have worked on various projects as a QA engineer, customer support, VA, and tech support. I have worked with various CRM like Freshdesk, Salesforce, Monday, Zoho CRM and have also worked on CMS like Magento, WordPress, EPI Server.
The job I worked on last time has a job requirement where I monitor emails every day and file them to Asana, Trello, JIRA, and Freshdesk. Then I provide support to the customer either by troubleshooting it on the WordPress course or answer to queries via email and Freshdesk. Beside, I do have extensive experience on shopify
Sometimes I am also required to log status and queries to google sheet (excel) to write complex formulas myself like using ifs, countifs, and other conditional queries.
I am hardworking, and I always prefer a long-term job. If you do check my profile, for many projects, I have worked for more than 2 years.
Being a computer engineer with expertise in QA, tech support, customer support, and lead gen, I always look for quality in any work I perform.
Thanks,
Uttam