Onsite Hardware Support for Commercial desktops, Workstations, Notebooks
Task: The spare parts will be dispatched by customer support to the closest centre of the customer location. Its the engineer's responsibility to collect the parts from the centre to customer's location. Upon arrival at the customer site, the engineer will install and test the replacement part. The engineer needs to verify the repair is complete with the customer and return the defective parts to the same location from where they are collected.