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Problem Starting Up My Windows 10 Desktop Computer

$10-25 USD

Closed
Posted 5 months ago

$10-25 USD

Paid on delivery
Device name DESKTOP-TBNFM6D Processor Intel(R) Core(TM) i3-10100 CPU @ 3.60GHz 3.60 GHz Installed RAM 8.00 GB (7.85 GB usable) Device ID 0334C4DF-2DEE-401E-A453-E30F4EB12586 Product ID 00325-81840-60585-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 10 Home Version 22H2 Installed on ‎11/‎7/‎2020 OS build 19045.3803 Experience Windows Feature Experience Pack 1000.19053.1000.0 1. I connected some external drives, saved files to them, shut down the machine and removed them. 2. I started the machine, but when it went to the sign-in with your Microsoft gmail account, the box was all gray. 3. I powered it down and up, and it said restarting for a long time. 4. I powered it down, waited a long time, powered it up and it still said restarting. 5. I powered it down, removed the power line, waited and inserted it back. 6. I powered it up and it worked. What was happening and why?
Project ID: 37576320

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12 proposals
Remote project
Active 4 mos ago

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12 freelancers are bidding on average $24 USD for this job
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I'm Talha and I have worked extensively in the field of system administration and desktop deployment. I have worked with many operating systems like Windows Server 2003-2012R2, Amazon Linux, Debian, RHEL, CentOS and Ubuntu and have developed expertise in Windows Feature Experience Pack 1000. I understand that you are looking for someone to help start up your desktop computer and I believe I am the best fit for this project because of my extensive knowledge of Windows systems as well as cloud computing platforms. I am confident that my skillset can help solve your problem starting up your desktop computer effectively while also taking advantage of any available resources such as external drives or web servers needed to complete the project. Please feel free to reach out with any further questions or concerns!
$50 USD in 1 day
4.9 (261 reviews)
6.6
6.6
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It sounds like your computer encountered some issues during its startup process, possibly related to the external drives you connected earlier. Here's a breakdown of what might have happened: Long Restarting Process: When your system gets stuck on the "restarting" phase for an extended period, it typically suggests that the shutdown or restart process didn't complete as expected. This could be due to system errors or conflicts arising from recent hardware changes or updates. Successful Boot After Power Cycle: By removing the power line and restarting the system, you performed a hard reset, which essentially cleared any temporary glitches or issues that might have been causing the startup problem. Potential reasons for these issues: External Drives: Connecting and disconnecting external drives sometimes cause conflicts during startup or shutdown, especially if the system is trying to access or recognize these devices during the boot process. Software Conflict: Certain software or drivers might have clashed during startup, causing the gray sign-in box or the extended restarting issue. To prevent similar issues in the future, here are some steps you might consider: Ensure all external drives are safely ejected or removed before shutting down the system. Regularly update your system and drivers to the latest versions to prevent software conflicts.
$25 USD in 1 day
5.0 (19 reviews)
5.2
5.2
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Hi there, thanks for considering me for this job! I am Saira Arif, a Linux Engineer and Full stack developer with extensive experience in system administration, Windows desktop administration, web development and more. I understand that you are looking to start up your Windows 10 desktop computer and I believe that I am the best fit for this project due to my extensive experience in system administration and desktop administration as well as web development. I also have knowledge of Windows 10 Desktop edition which is required for this job. I believe I can deliver excellent results for you - please let me know if you would like me to provide more information or answer any other questions about my skills or experience. I look forward to hearing from you soon!
$18 USD in 1 day
4.9 (22 reviews)
4.1
4.1
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I noticed that your DESKTOP-TBNFM6D is having problem starting up. I understand that you would like to have your desktop computer running smoothly, without any issues. Moreover, you would also like to save all the files on your external drives before turning off the machine. As an experienced Windows System Admin and Desktop user, I am confident enough to assist you with troubleshooting the issue that is preventing your machine from booting properly. I have the necessary skills and expertise to help resolve any issues related to system startup or file storage on external drives. This includes things like connecting external drives before starting the machine or waiting a long time before turning it on after removing the power supply for some time. I am available to help with any computer hardware or network related issues that might arise - please feel free to contact me if you are interested!
$30 USD in 1 day
5.0 (19 reviews)
3.8
3.8
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Hello there! My name is Constantin and I'm excited to tell you about my problem starting up your Windows 10 desktop computer project. I understand that you're looking for someone to start up your Windows 10 desktop computer and I believe I am the perfect person for the job! From my experience, I have the necessary skills and knowledge to help ensure that your system is protected from cyber-attacks. My expertise includes understanding cybersecurity principles, protocols, and best practices as well as pentesting methods to identify vulnerabilities in systems and applications. Additionally, I have extensive experience in application security testing (AST) using SAST tools to analyze source code for security vulnerabilities. I also have a wealth of knowledge about AWS security features such as access controls, encryption, logging, and more. This makes me an excellent choice for this project as it involves operating systems and services on AWS which require constant monitoring and protection from cyber attacks.
$35 USD in 7 days
5.0 (2 reviews)
3.5
3.5
User Avatar
Hello, I'm Hoang, a System Admin. I have 5-years of experience working with IT-Helpdesk position and Office 365 service. I think I can help you complete it soon. Please consider and contact me, we will discuss all the requirements/problems needed to resolve. We can remote access via TeamViewer or AnyDesk. Thank you.
$25 USD in 1 day
5.0 (14 reviews)
3.4
3.4
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Based on your description, it seems you experienced a series of issues with your Windows 10 system, potentially related to hardware, software, or a combination of both. Let's break down the events: Connecting and Removing External Drives: Using external drives is generally straightforward, but improper removal might sometimes cause issues. If the drives were not ejected properly, it could lead to data corruption or system errors. Sign-in Issue with Gray Box: The gray box on the sign-in screen could be a sign of a temporary software glitch, possibly related to the system's graphics drivers or a minor corruption in the user interface elements. Long "Restarting" Message: If the computer displayed "Restarting" for an extended period, it might have been attempting to install updates, deal with file system inconsistencies (possibly due to the external drives), or resolve internal software conflicts. Persistent "Restarting" on Power Up: This continued issue suggests the system was either struggling to complete a critical operation (like updates or system repairs) or was encountering a recurring error preventing normal startup.
$18 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Experienced tech professional with a track record of swiftly identifying and resolving system glitches, ensuring seamless operations and minimizing downtime. My expertise extends to troubleshooting issues like the one described, making me the ideal candidate to restore and optimize your computer systems.
$15 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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It's good to hear that you were able to resolve the issue and get your system working again. The steps you took, such as disconnecting external drives, power cycling, and waiting before restarting, seem to have helped in this case. Sometimes, unexpected behavior during the boot process or at the login screen can be caused by a variety of factors, including temporary glitches, conflicts with external hardware, or issues with system processes. Your troubleshooting steps effectively addressed these possibilities. If the issue does not recur, it may have been a transient problem. However, if you encounter similar problems in the future, it could be worthwhile to monitor your system for any patterns or possible triggers. Additionally, keeping your operating system and drivers up to date, as well as maintaining backups of important data, is always a good practice to prevent or mitigate potential issues. If you experience the same problem again or encounter new issues, you might want to consider further diagnostics, checking event logs, or seeking assistance from technical support if needed. Remember that intermittent issues can sometimes be challenging to pinpoint, and their resolution may depend on specific circumstances and system configurations.
$18 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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The issue you encountered could be related to the Windows 10 operating system and its interaction with external drives. Here's a possible explanation and steps to prevent it from happening again: When you connected the external drives and saved files, Windows might have encountered difficulty during the shutdown process, leading to an incomplete shutdown. This incomplete shutdown could have caused an issue with the user sign-in process, resulting in the gray box and the system being stuck in a restarting loop. 1. Avoid Abrupt Shutdowns: Ensure that you allow sufficient time for Windows to complete the shutdown process before physically powering off the machine. Abrupt shutdowns can lead to system inconsistencies. 2. Check for System Updates 3. Remove External Drives Before Shutdown 4. Perform a Full Shutdown 5. Power Cycle: If you encounter similar issues in the future, you can try the power cycle process you performed: power down, remove the power line, wait, and then power up. This can help clear any residual issues. 6. Check Event Viewer 7. Monitor for Recurrence If the problem continues or becomes frequent, it might be worth considering a more in-depth analysis, potentially involving a system diagnostic tool or consulting with technical support.
$18 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello there! My name is Prabin and I am an experienced System Admin with 6+ years of experience in managing and maintaining complex IT systems. I have extensive knowledge of Windows Desktop and can help you with starting up your desktop computer. I understand that you are looking for someone who can help start up your desktop computer, specifically with respect to the problem starting it up that it is experiencing. I believe I am the perfect person for the job due to my extensive experience in system administration, Windows Desktop specifically, as well as network and hardware security. I am highly confident that my skillset makes me the perfect fit for this project - specifically my expertise in Windows Desktop ensures reliable operation of your computer system every time it is started up, while my knowledge of network security ensures protection against unauthorized access to system resources. Please don't hesitate to contact me if you have any questions or would like me to provide any additional information or documentation regarding my profile or skillset.
$18 USD in 7 days
5.0 (3 reviews)
0.1
0.1

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Flag of UNITED STATES
Cambridge, United States
4.8
71
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Member since Jul 29, 2007

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