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Build Custom CTI Solution Inside Salesforce with Twilio & SMS-Magic

$750-1500 USD

Cancelled
Posted over 1 year ago

$750-1500 USD

Paid on delivery
Create custom CTI solution INSIDE of Salesforce using Twilio & SMS Magic (1 user) -Build custom CTI with Manual Dial Pad, Click-to-Dial, & Power dialer (Auto & Predictive Dialer) features -Auto (go from lead to lead or account to account for outbound calls in list-view in salesforce. Cadence needs to be set up with custom settings. For example, there should be option to not require a disposition tag after each unanswered call for lists that will not require notes for unanswered calls. Also, custom options for pause after calls such as 0 seconds, 5 seconds, 10 seconds, 20 seconds etc. There should be a manual pause button, end button, resume button etc.) -Predicative (allows to call leads in list based off of order of importance or score as well as most recent leads to enter list) -Local Presence (meaning you can turn on or off feature that will match my phone numbers with the same area code to leads/accounts with same area codes for outbound calls with same area code to increase answered calls (this includes for manual dial pad, click to dial, power dialer) -IVRs (Inbound call flow and different voicemail greetings for different departments in IVR, but will all be the same extension -Call Recording, Call Forwarding, Call Transfer (Warm & Cold), & Voicemail drop need to be set up
Project ID: 35567638

About the project

18 proposals
Remote project
Active 1 yr ago

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18 freelancers are bidding on average $1,268 USD for this job
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Greetings! I am an expert developer havings hands-on experience with developing salesforce software(CRM), LMS and EMS software to my clients to assist them in managing there daily task and keeping progress track. I have a strong grip over HTML, CSS, JavaScript and Laravel along with work experience of developing and integrating APIs. I have recently build a CRM software for an organization that stores all your required info but that all info was being entered manually there I can build a similar one for you with a little modification with Twilio & SMS-Magic, confident to be a perfect fit for this project. I have a few queries related to this project: 1) What is the tech stack of your CRM software? 2) Is there any third-party integration involved? NOTE: Kindly share all your requirements in a scope document. I am looking forward to seeing you in chat, for further discussion on this project.
$1,500 USD in 20 days
5.0 (48 reviews)
8.1
8.1
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Hi there, I am a Senior Salesforce Consultant, Solution Architect, and Developer with 9+ years of experience in Salesforce. I can certainly help you out in this. I have hands-on experience in Computer Telephony Integration (Twilio & SMS Magic) for Salesforce. I can Integrate using CTI with over 10+ Cloud Phone Systems, Desk & Enterprise PBX's. I can build and integrate CTI systems with all versions of Salesforce, I can also provide a base to create customizable softphones integrated with the Salesforce console itself. Using Twilio & SMS Magic for Salesforce, I can do all kinds of fun stuff, such as the following. - Real-time Call Analytics Dashboards, Call Tracking, Call Monitoring - Call Recording & Call Reporting - Lead Management, Lead Distribution & Lead Enablement. - Customer Service, Support and Inside Sales Software. - Send customized SMS messages to Leads and Contacts associated with a Campaign. - Message one on one with Contacts from their Salesforce record page. I have Integrated Twilio, PBX, 3CX softphone, and Avaya with Salesforce. I have worked on Salesforce Integration using CTI with over 8+ Cloud Phone Systems, Desk & Enterprise PBX's. I can build and integrate CTI systems with all versions of Salesforce. I have delivered two way connection for text messaging Twilio. I believe communication is key to any successful project, and I’d like to start things off on the right foot but suggesting we schedule a phone call to discuss the project further. Thanks
$1,500 USD in 7 days
4.7 (44 reviews)
7.5
7.5
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Hello there, I've read your requirements and I would like to support you to Build Custom CTI Solution Inside Salesforce with Twilio & SMS-Magic. I have 7+ years of extensive Salesforce Development/Administrations experience, as well as in Salesforce Approval process, workflow rules, flow, validation rule, Configuration, Customizations, Lightning, Integration, LWC, Apex, HTML, JAVA Script, CSS and many other features. It would be fantastic if you could "Start a Chat". for discuss in more detail. #Please let me know when we can start. My Salesforce skills -Salesforce CPQ/ Service Cloud/ Community Cloud/Commerce cloud. -Lightning Task/ API Integration/ Configurations & Customizations. -App Development/ App Exchange /Product Setup. -lightning/Integration/Velocity/APEX. Certifications I have: Salesforce Certified Architect Salesforce Certified Administrator Salesforce Certified CPQ Specialist Salesforce Certified Platform App Developer 1 Salesforce Certified Sales Cloud Consultant Also Comfortable with any Project Management tool or repository. Let's connect and I can share details regarding what I have done so far and we can have a quick discussion regarding your requirement in detail. Hoping for positive response from your side. Best Regard AK
$1,500 USD in 7 days
5.0 (16 reviews)
5.1
5.1
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Dear Sir, Please share more project details so, I can give you my understanding to give you an idea that we have similar understanding. I have 10+ years experience working on different technologies, Also I can start this project immediately. Please start chat and let's discuss the payment terms & finalize the cost. Thanks, Muhammad Abrar
$1,125 USD in 7 days
5.0 (2 reviews)
4.7
4.7
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Hi, I am a talent software engineer who has over 5 years of experience about twilio, python and node.js. Especially, I've ever developed the Chatting Mechanism and Call Center using Twilio + MERN Stack. As a member of Agile, fast-growing team, I always do my best in communication and project management using GitHub and Jira, Trello. If I am privileged to be chosen to do your task, I will do my best to satisfy you. Please contact me and let's have more talk about your project. Regards
$1,125 USD in 7 days
5.0 (1 review)
4.0
4.0
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Hello I am full stack web developer of over 8 years of experience. I have checked your requirements very carefully and found that I am good fit for this project. I can complete your project and start work immediately. Kind Regards
$1,500 USD in 7 days
5.0 (3 reviews)
3.6
3.6
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Greetings, I am interested in a custom CTI project as I am an experienced Software developer. I do have expertise here with 4+ years of experience in developing Custom LMS CRM Integration Softwares MEAN/MERN Stack, PHP frameworks Laravel or CodeIgniter, Python, HTML, CSS, and JavaScript and also have experience in twillo, SMS-Magic. I’m available immediately to help you to start working on this project. I have a few questions to clear the scope of work in details: 1- Who will be your targeted audience? 2- Will this service be available for a specific country? 3- Can you share the complete schema for subscription plans? 4- Can you share the workflow of this? Let's hop on a quick conversation to finalize the requirements and allow me to showcase my relevant portfolio. This is a placeholder budget we will discuss the budget over the chat. Looking forward to hearing back from you! Regards, Atif S.
$1,500 USD in 7 days
5.0 (5 reviews)
3.6
3.6
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Hi there! I’ve read your brief and I'm interested in your project let's discuss more over the chat. Well, let me introduce myself and my team, Myself Ramesh and I am highly experienced for this project and my entire team is also highly experienced in their own programming languages. Kindly contact me as soon as possible if you really want this project best in quality and performance. As we have more than 10 years of experience in this field. I have not attached my past works due to copy-paste issues. I have all the skills which you have mentioned in the project’s post. We have thousands of satisfied clients worldwide; I hope you will be next. We give you 6 months maintenance free also. If you award me the project I'd be very happy to discuss this further and get started for you as soon as possible. Thanks! Akash
$1,125 USD in 7 days
5.0 (3 reviews)
1.7
1.7
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HI, send message for more talk. .............................................................................
$750 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I hope you are doing great! I am Harsh and I represent Asteri Technology; we offer multiple services in line with our client’s requirements. We have enterprise-grade offerings that span from software development to accounting and cash management, including invoicing, accounts payable, accounts receivable, CRM, enterprise resource planning (ERP) (customize according to client intent ), and so on. You get instant access to our resource pool which can be implemented immediately. Our customers love the idea that they get what they want right away, without the hassles of ownership, and with pricing that charges them only for what they eat—one bite at a time. I would like to discuss this in detail and present our portfolio of services to you, and how it can help you in growing your business. Kindly suggest a suitable date and time so that I can schedule a call accordingly. Quick overview of our services – 1. Contract for Hire/ Short time resourcing solutions 2. Salesforce development 3. Salesforce implementation and management. 4. Offshore Managed Services 5. Automation and RPA 6. On-Demand Back Office solutions 7. Data analytics and Data warehousing 8. CRM implementation and management.
$1,125 USD in 7 days
5.0 (2 reviews)
0.0
0.0

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Flag of UNITED STATES
Baton Rouge, United States
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Member since Nov 11, 2022

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