Multilingual WhatsApp Bot Dev

I am in search of an experienced developer to create a WhatsApp chatbot that leverages the WhatsApp Business API. This chatbot needs to be adept at handling a variety of tasks to enhance our customer support system. Here's a breakdown of the specific capabilities I'm looking for: **Core Functions:** - Efficiently answer frequently asked questions to reduce response times and improve customer satisfaction. - Provide automated customer support to guide users through common issues or questions. - Ability to send broadcast messages to update our users on new features, services, or important notifications. **Requirements:** - **WhatsApp Business API Knowledge:** You should have a solid understanding of the WhatsApp Business API and its limitations. - **Multilingual Support:** The chatbot must be capable of communicating in multiple languages, adapting based on user preference. - **NLP Experience:** Since handling queries in multiple languages, you must be skilled in Natural Language Processing (NLP) to ensure accurate and contextual responses. - **API Integration Skills:** Should be able to integrate the chatbot seamlessly with our existing systems for real-time information exchange. - **Privacy & Compliance Understanding:** Must ensure the chatbot adheres to data protection regulations and WhatsApp policies. **Ideal Skills & Experience:** - Proven track record of developing efficient chatbots, particularly on the WhatsApp platform. - Experience in working with multilingual bots and implementing NLP solutions. - Strong understanding of API integrations and ensuring data synchronization across platforms. - Familiarity with data privacy practices relevant to chatbot development and operation. This project not only requires technical proficiency but also a creative and thoughtful approach to ensure the chatbot serves as a valuable resource for our customers. If you have the expertise and are passionate about leveraging technology to improve customer engagement, I look forward to your bid.