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CISCO Unified Manager & Bitrix24 Integration

₹12500-37500 INR

Posted 30 days ago

₹12500-37500 INR

Paid on delivery
I need an expert to integrate CISCO Unified Communications Manager with Bitrix24 through APIs. The aim is to allow seamless call logging, mapping each logged call with its duration and timestamp in Bitrix24. Key tasks include: - Developing a secure link between CISCO Unified Communications Manager and Bitrix24. - Enabling the automatic logging of calls from CISCO to Bitrix24. - Attaching duration and timestamp for each logged call. - Testing and troubleshoot the system to ensure a seamless operation. Ideal freelancer should have: - Proven experience in API integrations. - Deep understanding of CISCO Unified Communications Manager and Bitrix24 platforms. - Good troubleshooting skills. Your role will not just involve execution, I'd also need your inputs regarding possible tweaks and improvements to make the system more efficient. I look forward to a fruitful collaboration.
Project ID: 38031685

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3 proposals
Remote project
Active 26 days ago

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Integrating Cisco Unified Communications Manager (CUCM) with Bitrix24 through APIs can streamline communication processes within your organization. Here's a general outline of how you can achieve this integration: Understanding CUCM APIs: Cisco provides APIs for accessing various features of CUCM programmatically. These APIs allow you to perform actions such as call control, user management, and retrieving call details. Bitrix24 Integration: Bitrix24 is a collaboration and communication platform that also offers APIs for integrating with external systems. By leveraging Bitrix24 APIs, you can integrate its features with other applications, including CUCM. Identify Integration Points: Determine the specific integration points between CUCM and Bitrix24 that are most beneficial for your organization. For example: Click-to-call functionality: Enable users to initiate calls directly from Bitrix24. Call logging: Automatically log call details (such as call duration, caller ID) from CUCM to Bitrix24 CRM. Presence status: Sync user presence status between CUCM and Bitrix24 to indicate availability. Develop Integration Logic: Write code to handle communication between CUCM and Bitrix24 APIs. This may involve: Authenticating with both systems.
₹35,000 INR in 30 days
4.9 (56 reviews)

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