I believe I am the perfect candidate for your project, with a specialist set of Excel skills and priceless experience in ITIL incident management. Over the years, I have mastered the art of transforming raw data into meaningful insights using Power BI. In your case, I promise to apply the same level of diligence and precision as I've done in similar projects. From putting appropriate pivot tables to applying specific formulas - calculating MTTR and Mean Time to Resolution, analyzing incidents by category, duration, and priority - I assure you that no stone will be unturned.
Moreover, what makes me unique is my deep understanding of how data analysis serves to achieve tangible business objectives. Given a dataset of major incidents like yours, my goal would be not only to deliver accurate calculations but also translate these into actionable insights. With my familiarity in deciphering data using the most common formulas and functions in spreadsheets, I can compile a comprehensive summary that will help you make informed decisions for streamlined Incident management.
In conclusion, my name is Pablo and my core objective is to leverage data processing skills to deliver compelling reports and dashboards using Excel. I understand your need for a finished project well before noon tomorrow on Feb 26th, 2024. Trust me with this task and let's meet that deadline together while exceeding your expectations with quality and efficiency.