Customer Service Specialist

Hi! Our business is to make yours effective and efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professionals. Total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Blog, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. We are a highly skilled and smart professionals to deliver your project base on your requirements. Our estimated Price is still negotiable. You may check our CVs attached in our Profile under Portfolio tab and sample work we did for our clients. Please do let me know if you have further questions. Cheers, Janis M.

Hello, I have understood your requirements and can assure you the best of quality. I have expertise in customer support, administration jobs & virtual assistance. I have experience in providing voice/chat & email support to a US website management company from 8 am to 7 pm EST and this looks like a good opportunity. Here are the links for similar work I have done in the past. You can see that the client had rehired me because he liked the quality of my work. http://www.freelancer.com/projects/Website-Design-Customer-Support/Live-Chat-Tech-Support-for.html & the rehire one is - https://www.freelancer.com/projects/Live-Chat-Tech-Support-for.html Apart from this I have the following experience in Customer Service Voice Process - 1. NCO Collections - For American Express Bad Debts Collection Process for US. 2004-2005 2. 3 Global Services - For 3 Mobile Upgrades and Retentions Process which involved sales of contract phones (Postpaid) for UK - 2007-2009 3. Balaji Outsourcing - For UK Personal Injury Claim Process - 2009-2011 4. Balaji Outsourcing - For Shava TV Sales Process for Canada - 2011-2012 I can provide you with work references as well. I can assure you I can do this work with 100% quality and I am willing to work for a couple of hours for you as demo so that you can see the quality of my work. Will be waiting to hear from you. Regards Yathin

My CV confirms extensive sales experience and I’m confident my skill set lends itself ideally to this role. I’ve gained success in all my roles through drive and determination, remaining resilient and positive while providing excellent customer service. I’ve experienced deep sadness and loss in the past 18 months with the illness and passing of my dearest sister to breast cancer. I’m now ready to return to the workforce and need to gain employment at the earliest possible time. I stay focused and work hard to build trust, to gain insight and to influence customers and key stakeholders whilst maintaining the highest levels of integrity. I work to the highest standards both independently and as part of a team having gained valuable experience with multiple clients while managing complex projects at both Contact Energy and Fletcher Challenge Energy. My time at both DB Group and Enza products honed effective and respectful communication with internal teams to ensure timely and accurate delivery of products and services. I strive to make a genuine difference through sound commercial acumen and superior customer service. I pride myself on being an independent thinker with a positive attitude and pleasant disposition and would be thrilled to be considered for this role.

I can surely you that I can able to give you a fully satisfaction on this project with my knowledge and experiences I'll apply all of that on this project, I know that I'm new here but in my experience I guarantee that I can handle this project with high flag. Here are some of my qualification: Qualifications • Over 5 years of experience working in a Social Networking site • Demonstrated ability to greet and attend to patron requests • Profound ability to remain flexible and get in company with all personality types • Excellent ability to manage numerous priorities at the same time and meet deadlines • Able to respond tranquilly to customer query and concern • Ability to perform extremely well with co-workers • Very professional appearance and attitude • Ability to read, write, speak and understand Filipino and English • Outstanding oral and written communication skills • Very skilled in speaking with the public in a professional manner • Profound ability to write reports and business mail • Ability to turn, twist, and stand to carry out normal job functions • Excellent ability to speak read and understand instructions, small correspondence and policy documents, in addition to communicate happily with customer. • Excellent and Conversational Communication Skills.

I can be the asset of your company because of my outstanding experience in customer relations. My major is Financial Management and I have profound knowledge in dealing with various customers. I am currently working as a part time Online English Teacher at Jason English Company. I

Every task that you have need of, I am able to assist with because I am a Customer Service Pro! I would like to understand more about what type of service you offer and the hours of availability you need.

I think i have the ability to complete the task in the given time. And i have the qualifications and experience to take on this task. My key strengths are listed below • Conversant and proficient in all interactions • Strong communicational skills with high proficiency in English • Instinctive passion and ability in working and managing work by creating a pleasant customer focused environment • Ability to work under pressure with the highest dedication • Strong organisational and planning abilities in collective collaboration with others I would be grateful if you would contact me to discuss further.

Hello, How are you? I was reviewing your project and would like an opportunity to take it on! I can meet all of your needs, and I'm positive you would not be let down! I have been a memeber of freelancer for a while now, but have never done a project yet, I'd like yours to be my first. I do a lot computer work, selling on ebay and attending live online classes daily. I am currently unemployed and need to make a living. I hope you find confidence in me that I will sucessfully complete your project! I am willing to take any direction that fits your needs and give you frequent updates. Hoping to hear from you, Ashley Bullock an email that you can reach me at is ashleysweepstakes21 @ y a h o o . c o m (NO SPACES before or after @ symbol =) ) or 856 - 434 - 0143

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I have start my career with customer support and till date I am working with that company which provide customer service. I know very well about customer need and how to talk with.

Hello, my name is Udit, and i have been spent 10 years on customer service world. I have been working in an outdoor furniture manufacture where my job was dealing with company owner and decision maker. The job was really need polite approachment as the decision maker that i am dealing with is on the high rank on the company. Some memorable person i was dealing with was Portugal Carrefour nationwide purchasing manager and Kettler superstore in Germany that made me to win a full year supplying contract with them. My next job is at apparel manufacture, where i dealing mostly with first time export buyer, and mostly im spending my time in explain and assist the design that is usually a picture and transform it into a workable design that is ready for production, give regular update on the production progress and assisting on export document. They are a sensitive buyer, because as this is their first time outsource the production abroad, they will get worried easily when something is in the way, so it is my duty to make sure to ease their worries, and organized my team of production and documentation in order to fix the problem as soon as possible. I would love to join in your team, and will be excited if you decide that i am the person that you are looking for.

I have experience in customer services since i have worked as a customer representative in Econo Lodge where i had to do the online reservations plus i also had to handle complaints and other tasks related to customers. Also, i have worked as a customer relationship officer in a bank.

i have done a training course for 2 months in customer care relations and i have an experience of more than two years and according to the project description, i believe I will be a valuable addition to your team.

I am a trained customer service rep for Vistaprint and I would love to be apart of your team. I have 2 years of experience with Vistaprint. I am able to multi-task, I know Microsoft word a lot. I am fun, honest and a great person. I have read your requirements and it fits all my skills.

I am a dedicated, detail oriented perfectionist. I enjoy a challenge and helping people. I am familiar with MS office programs. I look forward to completing this project for you.

Hi, I found your job post on Freelancer project feed page and I am very interested in this particular project. I have 4+ years of BPO experience and I have worked for sales as well as IT Helpdesk profiles. I have served clients like CarphoneWarehouse and Viacom Inc and handled customers as well as clients. I am sure that you will find all skills in me that you are looking for. I will be available for an interview till 06:30 PM EST. Otherwise, you may propose some other time that you are more comfortable with. Regards vIkas

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Oct. 29,, 2014 Hello, my name is Angelica Rivera. For the 10 years I have been a customer care phone representative for companies such as Wal-Mart and Home Depot.. I worked in the field visiting businesses, performing verification interviews, (of their business practices and policies) and performed audits inspections. Now I prefer to work from home performing customer care via phone, email, and chat . Most recently I worked for a client with his online electronics business, by answering phones and chat lines. Currently I am performing quality control audit calls for a media company part-time. I finished an intensive customer service class guaranteed to increase my professional customer service and commerce skills. My l office is equipped with high speed internet, fax, copier and scanner, business phone and heads A current project is that I am the intermediary between a clients' s business software issues and our tech team. I will attempt to troubleshoot the glitches before creating a support ticket with IT. I finished a project today performing outbound calls for a translation company. If given an opportunity to test my skills with your company, I assure you I will generate an increase in business, profits and consumer care and trust. Thank you, Sincerely, Angelica A. Rivera

Hello, I would love to work as a customer service specialist for your company. I am dependable, honest, and hardworking. Please consider hiring me for the job. Sincerely, Ciji Veals

Greetings of the day I believe my experience would be relevant for your current business requirements. Would you like to consider someone from Bangalore, India to handle this campaign. I am a graduate & I am looking for self employment through Home based jobs. I have around five years of Professional experience in providing phone support, telemarketing & data collection for clients in United States, United Kingdom & Australia. I have very good customer service skills & I am a people friendly person. I am a keen learner & very much attentive to details. I have worked in different customer services roles including proving personal banking services for the customer's of HSBC North America & providing technical assistance to Hewlett Packard customer's in Australia & New Zealand etc. believe my experience in providing personalized services based on customer requirements will make me a good fit for this particular role. I am ready to work for 5 to 8 hours a day with a pay of 8 / 10 $ per hour & I am willing to work in any time zone.