Freelancers for hire in Nigeria
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Hi there! If you are looking for a people oriented individual with attention to detail and a positive attitude, then you've come to the right profile. I'm Vivian and I am the Customer Support agent you've been looking for. I have been working for the past 4 years as a full-time freelancer and in that time, I have...Hi there! If you are looking for a people oriented individual with attention to detail and a positive attitude, then you've come to the right profile. I'm Vivian and I am the Customer Support agent you've been looking for. I have been working for the past 4 years as a full-time freelancer and in that time, I have fulfilled the following roles; - Customer Support (Email, Phone Support, Live Chat, etc) - Virtual Assistance In addition, I am familiar with G-Suite, Microsoft Office, Zendesk Support, Shopify, Facebook, Instagram, Twitter and a host of other software. Learning new software doesn't take me much time as well. My work ethic is second to none and this, coupled with my determination to bring value to whatever organization or business I have the pleasure of working for, help ensure that I leave a lasting memory. I always aim to deliver CONSISTENT results of the highest QUALITY. Give me the opportunity and I won't let you down. Click the HIRE button so we can get start a discussion! less
Hire ViviOnyi
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Offer good customer service, great merchandising technique, promote sales by offering product knowledge to the customer. Teamwork player and self confidence. Open to learn moreOffer good customer service, great merchandising technique, promote sales by offering product knowledge to the customer. Teamwork player and self confidence. Open to learn more less
Hire kamsberry085
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I am a result oriented customer support professional, a self motivated and progress driven virtual assistant with the passion for excellent service delivery for the growth and attainment of organisational goals. Throughout the course of my experience, I have honed my abilities in customer relationship management,...I am a result oriented customer support professional, a self motivated and progress driven virtual assistant with the passion for excellent service delivery for the growth and attainment of organisational goals. Throughout the course of my experience, I have honed my abilities in customer relationship management, customer retention and services, virtual support, appointment setting, time management and organizational management, record management. Specifically, I am an astute problem solver, my knowledge of workflows are capable of prioritizing and managing projects with proficiency. However, I am attentive to details and exercise skills in effective communication and public speaking, critical thinking and relationship management which has consistently contributed to team efforts and organizational improvements. Most importantly, I have a strong passion for top-notch client's satisfaction and excellent service delivery in all that has to do with management and organization. On that account, my skills come handy in order to match your company's goal while maintaining relationships with clients to serve them in the long run, by addressing queries and finding solution. Kindly click on the invite button to schedule a time for discussion. less
Hire Sarrison
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Your organization, whether growing or established, requires a professional customer service representative who is capable of growing a strong customer base for your organization. It is possible to significantly reduce the number of angry customers in your business by having a customer service representative who knows...Your organization, whether growing or established, requires a professional customer service representative who is capable of growing a strong customer base for your organization. It is possible to significantly reduce the number of angry customers in your business by having a customer service representative who knows how to effectively communicate with them. This can be achieved by actively listening to the customer, demonstrating empathy for their concerns, conducting appropriate troubleshooting, and providing all the assistance necessary to resolve the issues. less
Hire Nonny31
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Customer Experience, Customer Retention, Customer Retention Marketing, Customer Service, Customer Service ChatbotBridging the gap between Admin Efficiency & Sales Growth Turning Leads into Loyal Customers Unlocking Business Potential through Efficiency & Outreach Beyond the Assistant: Your Strategic Partner for GrowthBridging the gap between Admin Efficiency & Sales Growth Turning Leads into Loyal Customers Unlocking Business Potential through Efficiency & Outreach Beyond the Assistant: Your Strategic Partner for Growth less
Hire CEOdemzy
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A/R analysis, Account Management, Business Analysis, Cryptocurrency, Customs and Global Trade ServicesI am professional forex trader for many years experience, am trade all prop firm challenges and pass evaluation easily to live. I help some clients in pass prop firm and help the grow their capital to the highest level. I Trade FTMO Mff TFT founder next and other. CONTACT ME FOR PASS PROP FIRM FOREX ACCOUNT...I am professional forex trader for many years experience, am trade all prop firm challenges and pass evaluation easily to live. I help some clients in pass prop firm and help the grow their capital to the highest level. I Trade FTMO Mff TFT founder next and other. CONTACT ME FOR PASS PROP FIRM FOREX ACCOUNT MANAGEMENT FOREX EA CRYPTO BOT BINARY BOT less
Hire Feranmivictor
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I am an ever-positive person who see opportunities in every challenges, bearing in mind that all challenges are solvable especially in the office space. In discharging my duties, I pay more attention in professionalism, integrity and protecting the image of my organization. Though I trust people too much, I also make...I am an ever-positive person who see opportunities in every challenges, bearing in mind that all challenges are solvable especially in the office space. In discharging my duties, I pay more attention in professionalism, integrity and protecting the image of my organization. Though I trust people too much, I also make sure it does not affect my job. My skills cut across administrative, secretarial, lecturing and general services. less
Hire osarorichardjp
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I am an experienced and customer-centric professional with a robust background in leading and optimizing customer experience initiatives. I have over 5 years of proven expertise in driving customer satisfaction, success, and retention through strategic planning and execution. I'm skilled in implementing innovative...I am an experienced and customer-centric professional with a robust background in leading and optimizing customer experience initiatives. I have over 5 years of proven expertise in driving customer satisfaction, success, and retention through strategic planning and execution. I'm skilled in implementing innovative solutions to enhance the overall customer journey and elevate brand perception. I have inspired cross-functional teams to deliver exceptional service and achieve business objectives. Proficient in software including Google Workspace, Database systems, Intercom, Slack, and Microsoft Office Suite, along with hard skills such as Business Intelligence and fundamental SQL for data analysis. less
Hire Aishaade
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As a freelancer specializing in business letter writing, I excel in crafting professional and effective correspondence that effectively conveys messages, builds relationships, and achieves desired outcomes. Some of the key areas where I shine in this role include: 1. Clarity and Conciseness: I have a knack for...As a freelancer specializing in business letter writing, I excel in crafting professional and effective correspondence that effectively conveys messages, builds relationships, and achieves desired outcomes. Some of the key areas where I shine in this role include: 1. Clarity and Conciseness: I have a knack for distilling complex ideas and information into clear and concise language. My letters are easy to understand and communicate the intended message effectively. 2. Professional Tone: I understand the importance of maintaining a professional tone in business correspondence. My letters are polished, courteous, and convey a sense of professionalism that reflects positively on my clients. 3. Audience Understanding: I take the time to understand the target audience and tailor my letters accordingly. Whether addressing clients, partners, or stakeholders, I adapt my language and messaging to resonate with the intended recipients. 4. Persuasive Writing: I have a talent for crafting persuasive arguments and calls to action in my letters. Whether it's persuading clients to take a specific action or convincing stakeholders of a particular viewpoint, I know how to leverage language effectively to achieve your goals. 5. Attention to Detail: I pay meticulous attention to detail in my letter writing, ensuring that every word, sentence, and paragraph is carefully crafted for maximum impact. Mybletters are free from errors and inconsistencies, enhancing their professionalism and credibility. 6. Customization: I recognize the importance of customization in business letter writing. Rather than using generic templates, I tailor each letter to the specific needs, preferences, and circumstances of my clients, making them more relevant and impactful. 7. Timeliness and Reliability: I am known for delivering high-quality work within agreed-upon deadlines. My clients can rely on me to consistently produce well-written, professional letters in a timely manner, helping them meet their communication needs effectively. Overall, my expertise in business letter writing enables me to provide valuable support to clients across various industries, helping them communicate effectively and achieve their business objectives through well-crafted correspondence. less
Hire Ajibaremichael
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Don't let your customers settle for average when they can have exceptional customer service! You can call me Daniella. I am a professionally trained customer service representative with 3+ years of experience in providing exceptional customer support services to customers by empathetically listening to their...Don't let your customers settle for average when they can have exceptional customer service! You can call me Daniella. I am a professionally trained customer service representative with 3+ years of experience in providing exceptional customer support services to customers by empathetically listening to their complaints, troubleshooting their issues, solving their problems, and fostering customer relationships, thereby leading to customer satisfaction and retention. As a customer service representative, my presence within an organization serves as a vital bridge between the company and its customers, facilitating seamless communication and rapport-building, which not only improves customer relationships but also increases the rate of customer loyalty and positive feedback. Why Do I Stand Out from Other Customer Service Agents? ? ?Empathetic Listening: Whether a customer is providing feedback or registering a complaint, every interaction with them is an opportunity to show empathy for their concerns. By actively listening and validating their experiences, I not only address their immediate issue but also foster trust and loyalty because I put myself in their shoes and treat the problem as mine. ?Timely Problem-Resolution: I understand the importance of swift resolution to customer queries and issues. Whether it's providing information, troubleshooting technical issues, or resolving disputes, I prioritize efficiency without compromising on quality. ?Feedback Management: I serve as a conduit for constructive feedback, gathering valuable insights from customers and relaying them to relevant departments within the organization. This feedback loop enables continuous customer service improvement and ensures that customer voices are heard and valued. ?Complaint Management: When faced with complaints, I approach them as opportunities to rectify shortcomings and exceed expectations. By empathizing with dissatisfied customers, taking ownership of their concerns, and offering viable solutions, I not only salvage their trust but also turn them into advocates for the brand. ?Customer Relationship Management: One of the most important aspects of my job is cultivating long-term customer relationships. To enable tailored customer interaction and focused engagement that appeal to specific consumers, I keep thorough records of all of our interactions, preferences, and previous purchases. ?Customer Support: Whether through phone, email, live chat, or social media, I provide omnichannel support that meets customers wherever they are. By offering consistent and accessible assistance across multiple platforms, I ensure a seamless and cohesive customer experience. Technical Skills: ?HubSpot ?Google Workspace ?Freshdesk ?Zendesk ?Intercom ?Microsoft Office ?Slack ?Trello ?Zoho CRM Here are My Outstanding Services and Skills ? ?Call Logging/Report. ?Online Chat Support. ?Order Tracking. ?Customer care. ?Payment Processing. less
Hire daniella010
