Ira R.

I'm here to assist you with a little bit of everything :) I continually enhance my skills by taking online courses and I’m open to learn or try new things, creatively problem solves, decides on strategies, and executes to deliver outstanding results that go above and beyond the instructions, independently identifies areas for improvement in the business, and anticipates and tackles issues before they come up Experiences: ▪ Belle Fever | Quality Leader, Customer support, Design consultant. ▪ Champion Outreach | Sending negotiation emails for a sponsored post, creating articles for blog posts. ▪ 107 Digital | Virtual assistant, preparing the upload file for the web store. ▪ Dragonlearn | Liaison officer, VA, Customer support, helping with translation English - Indonesian ▪ baba baa Indonesia | Customer support, content creation, influencer & resellers management. ▪ Innovative beauty | Customer support ▪ All-day I eat/Japanese cooking club | Social Media Community Manager ▪ Beautyfinna | Simple editing video Skills/Services offered but not limited to: ▪ Leadership Skill ▪ Good attention to details | Analytical Skill ▪ Good Listener ▪ Digitally savvy and a tech enthusiast | willing to try and learn new platforms ▪ Fast learner ▪ Goal oriented ▪ Well organised ▪ Project Management (Trello | Asana) ▪ Managing database ▪ Create Training Materials - Quiz (Trainual | Kahoot) ▪ Product Quality Assurance ▪ Customer service quality Assurance ▪ Webinar Facilitator (Zoom) ▪ Digital Marketing (Mailchimp | Market Research | Bluehost | Wordpress) ▪ Technical Support ▪ Customer Relation ▪ Chat Support (Many Chat | Zendesk | Facebook Messenger | TTMessenger | Xlite | Instagram | FB Business | Slack | S kype | LinkedIn) ▪ Email Support ▪ Subject matter Expert ▪ E-Commerce Shopify | BigCommerce ▪ Shopify Listing ▪ OrderDesk ▪ Audio/Video Editing (MOVAVI) ▪ Data Entry ▪ Web Research ▪ Copy Editing Articles for sponsored post (DeepL | Grammarly | Copyscape) ▪ Graphic Design | Flyers | General | Cards | Business cards (Canva) ▪ File and Documentation Management (Google Suite | DropBox | Google Calendar | Typeform | Woofo) I’m looking for a new opportunity to build a strong relationship with clients and if you think I would be a good fit, feel free to message me and I can’t wait to be a good contribution to your Business :)