If we were get started, here's how i would approach this project.
* Chat with you to determine pain points and processes that need improved and offloaded.
* Document all new process and system, so that its very clear what is getting done,who's doing it on what schedule.
* Once we establish the new processes. I would look the ways to optimize this and save you even more money by taking some of the more administrative tasks and delegating them to my team(with your approval, first). Once the stable processes are in place, i usually try to save my clients money by assigning some of the ongoing management to my team, who opeates at a lower rate , to save your money.
* Over time we'll continue to try to find ways to make things easier and improve.
Connect to me to discuss further as soon as possible