Good day! I am Kristyl Angelica Noval. A graduate of Bachelor of Science in Nursing, a registered nurse and an IELTS passer. I am a former customer service representative for email support in an online shop. I have an experience in using CRM (Zendesk), google docs, spreadsheet, and dropbox. I used to manage customer’s complaints on the products that they have received. I respond to their emails according to their needs and resolve their problems. I was also trained on the proper way to handle a customer and respond to their emails appropriately. That is why I always have fulfillment in every satisfied customer that I have. Furthermore, I have an experience in telemarketing since I have worked in BPO companies.
I am pretty sure that I can do the work and deliver exceptional results. I will fit in perfectly and be a great addition to the team. I possess a combination of skills and experience that makes me stand out from the crowd, therefore, hiring me will make your life easier.