Sir/Madam:
I am a goal driven, highly organized and very professional with more than 10 years of experience working in the Call Center Industry. Handled Technical Support for a DSL company in the US and Financial Customer Cervice for international banks. I started as Call Center Agent then promoted to Team Leader.
I am currently a Social Customer Service Team Leader for an online shopping business in the US. I also handled Incident Management, Helpdesk and Email Support for Business to Business clients. Proficient with MS Office, Word and Excel, with intermediate Power Point skills. Available for customer service, VA, administrative support, transcription, email response handling, calendar management, or data entry.
Best regards,
Richard Bonifacio