Customer Service (Retention)

I am a reliable, honest and hardworking person who is self driven and results oriented. I am an intrinsically motivated individual with a firm belief in my abilities to deliver results with minimal supervision. I graduated in the year 2011 with a bachelor’s degree in Business administration .Previously, I have worked as an admin assistant with Health Education Africa Resource Team, Horticultural crops development authority, Markpoint communications Limited and Gichuhi Ndungu and Company advocates. Having gained valuable work experience, I strongly believe that I am the right person for this job. I love challenges and always eager to learn new ways of doing things. Given the chance, I promise to surpass the expectations on me by pushing the Organization’s profile higher through dedicated service

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Dear Sir/Madam, We have more than 10 people team who is well experienced and qualified in customer service.

I'v worked in a call center for many years as a Customer service representative, appointment setter, and Sales architect. I also have an experience in homebased jobs. I have a great training when it comes to providing customer satisfaction and excellent customer service.

Good day! I would like to apply as a Customer Service Agent for your company. I was working as a Customer Service / Technical Support Agent before deciding on working from home. I handle inbound calls from customers regarding their internet service or any account issues. I am familiar with retention department because like what you said its the last resort for people calling in with issues with the service or accounts. I was trained to handle different types of people and how to profile them. Feel free to contact me anytime so I can discuss with you my work experiences. Thank you. Arlene Buita