Helpdesk Support

$3 USD / hour

In Progress

Posted

over 8 years ago

$3 USD / hour

Company is looking for helpdesk that can support EST time zone 9am to 4pm. Helpdesk must be fluent and experience in the following jobs below. 1) Handle incoming Calls- Fluent English 2) Sale Skills-Needs to be able to explain product. 3) Customer service skill 4) Sales skill 5) FreshDesk a plus 6) Ability to use the CRM 7) Update tickets and other information in CRM 8) Experience with Classified Sites.

Computer Support

Project ID: 9265513

About the project

8 proposals

Remote project

Active 8 yrs ago

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8 freelancers are bidding on average $5 USD/hour for this job

@hummerx

I can do this task for you. I am a full time freelancer and you can expect complete dedication. If you're interested, please contact me. Thank you!

$4 USD in 40 days

5.0

(2 reviews)

2.0

@lotfislama

Aucune proposition n'a encore été fournie.

$10 USD in 3 days

0.0

(0 reviews)

0.0

@Jaymindarji16

A proposal has not yet been provided

$3 USD in 14 days

0.0

(0 reviews)

0.0

@fuadmemories

Dear Hiring Manager, I can handle this job properly from my end. I used to live in England for 10 years. For that reason you can treat my English speaking as native. Please allow me to discuss with you in details through Skype as i have got huge experience on this type of job before. My Skype:- fuadmemories Thanks, Fuad

$3 USD in 3 days

0.0

(0 reviews)

0.0

@nmkmsc

A proposal has not yet been provided

$4 USD in 90 days

0.0

(0 reviews)

0.0

@TheGamersVault

A proposal has not yet been provided

$8 USD in 8 days

0.0

(0 reviews)

0.0

@medix

Hi I am here to offer my service for this Project. I have around 10 years Proven track of Technical /Help desk Support both in Virtual /On-site Domain. Technical Support involves. ******************** Performed Tasks ******************** 1)-Perform Software Testing / Regression Testing of newly Release of software 2)- Provide Online Support i.e. via Phone Calls, Email correspondence, via SKYPE, Team Viewer session, Mikigo Session 3)- Ticket Assignment / Updating by using different CRM Tools. 4)-Managing Online Change Request queries and new requirements arose from different clients. 5)-Configuration Setup of different web based Applications. 6)-Provide Technical support to client side regarding ERP/Web based software configuration & Controls. 7)-Prepare Meeting of Minutes (MOM) of different Conference Call meeting / Regular Meeting 8)- Creation of PO and PO Receiving through Inventory System 9)- Creation of Invoices, Payment Vouchers, Receipt Vouchers through Accounting System. 10)- Tasks Management of Remote / Virtual Team members via different project management tools. **************** Key Strength **************** 1)- Dedicated and Committed Professional. 2)- Ability to Work as Team Player and working Under Pressure. 3)- Ability to Work with Small / Medium or Large Remote Team Members. 4)- I am self Starter and eager to learn New things. Looking forward to hearing a positive response from your side. Regards Waleed Skype: medix001

$5 USD in 10 days