I am Caroline Castro and I am writing to you in behalf of Asia-Pacific Telehub as one of its Client Experience Associates.
Asia-Pacific Telehub, also known as “APTel”, is a subsidiary of TLC Engineering Pte Ltd in Singapore and the business is running for almost 40 years now. It has several business annex located at the Philippines. As we have mentioned, APTel is a pioneering company in the world of customer service and company outsourcing. Comprised by a group of diverse, prolific, and highly proficient business-oriented staff, APTel offers the following outsourcing services:
Inbound (Technical Support, Billing Support, Order Taking, Hotel and Taxi bookings),
Outbound (Appointment Setters, Reminder Services, Sales and Marketing) and Blended(Credit/ Debit Collections, Repeat Sales, Proactive Application Monitoring,Incident tracking Management, Warranty Management)
With highly dependable workers – all well-trained in the industry of providing customer service and differing technological aspects – APTel is willing to cater to your needs flexi-time schedules. Along with their skills, they are also armed with the professional attitude acquired from apposite experience in varying well-known BPO centers, as well as the amicable enthusiasm to provide customer satisfaction.