Trouble Ticketing system

$8-15 USD / hour

Completed

Posted

over 11 years ago

$8-15 USD / hour

A system for logging client problem requests, track progress and look up history of events. System is accessible thru web and should have 2 distinctive front-ends: one for Clients and one for Tech Support Team. System should be implemented on Linux-based server. Basis of the system should be open-source software, such as iTracker or JTrac. Highly preferable to be in Java. Code should be well commented and programmer should be ready to provide fee based ongoing support and software modifications. General requirements: • MySQL Database driven • Open-source base • Integration with email server • HTTPS access • Allow file attachments and auto-purge them after 1 year • 2 access types: User and Engineer • Each Users belongs to a Group. All Users within a Group are sharing same data. • All Engineers are sharing same data and see data from all Groups.

Java

MySQL

Software Architecture

Project ID: 4095315

About the project

10 proposals

Remote project

Active 11 yrs ago

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Awarded to:

@poginato

Hi, I am Masters in Computer Science and have 07+ years experience in Object Oriented commercial Software Design and Software Development. I am results-driven, customer-focused, articulate and analytical Software Engineer who can think "out of the box". I am strong in design, integration and problem solving skills. I have worked in various programming languages and platforms including mobile programming. I will follow standard SDLC lifecycle process and methodologies to deliver any software solution. The end product is always highly scalable solution. Here are some samples of my already work: Web Applications: [login to view URL] [login to view URL] (Acceissble only within USA) [login to view URL] [login to view URL] [login to view URL] [login to view URL] [login to view URL] Websites: [login to view URL] [login to view URL] [login to view URL] [login to view URL] [login to view URL] [login to view URL] Regards

$8 USD in 20 days

5.0

(2 reviews)

4.9

10 freelancers are bidding on average $12 USD/hour for this job

@sritechnocrat

Sri Technocrat is marvelous in its quality. We have been maintaining the quality in every field whether it is services or training. We have proved our stability. We have been working with the same grace & quality. Our Clients find us better than the so called best. We believe that Customer Satisfaction and Trust will always be our Key for success. Sri Technocrat provides the best breed of designing and application solutions to small and medium sized businesses around the world. A strong Dedicated Executive Team consists of leaders from Indian Institute of Technology (IIT) and various industries and backgrounds aimed at helping execute the plan. With Regards Sri Technocrat.

$8 USD in 20 days

4.8

(44 reviews)

7.4

@BIBINGK

Dear Sir, We are expert programmers with experience in Trouble ticketing / Customer support / call center softwares .. Please check message box for more details and demos .

$12 USD in 20 days

5.0

(42 reviews)

6.6

@ibbuzz

Allow me to help you on this task

$15 USD in 40 days

5.0

(78 reviews)

5.7

@kaldragon

Hi, I am ready to work for this. Regards Kalpesh

$15 USD in 20 days

4.8

(48 reviews)

5.7

@ddhnyh1

Hi, I can help you. Please contact me.

$10 USD in 20 days

4.9

(17 reviews)

5.3

@vipulmeehniadce

Hi, We are experts in java/j2ee system design and implementations with an experience over 5 years. Please contact us for further details. Regards, Vipul Meehnia

$15 USD in 20 days