Hi,
I can provide a Design Document as a Proof Of Concept(POC) as per the requirements and scale that your CRM system requires.
Please my Private Message.
I am freelance comp science graduate with more than 2 years of experience on CRM Systems.I am Siebel CRM Certified(Siebel 8.0 certified Consultant).I have also worked on Cloud based solutions i.e Salesforce,Oracle on Demand,Sugar CRM.
Since i have experience on multiple CRM systems i could also contribute well in design apart from development of the system.
I am interested in the requirements.