Researcher/Mystery Shopper needed asap

We need a smart, creative and proactive person to help us with an ongoing project regarding competition and delivered level of service. This will be part of a bigger project that will take more than a year, so we are looking, among others, for long term commitment and confidentiality. Provider can be located anywhere, must speak perfect English and/or French and be available for telephone contact during working hours (GMT+2). Any experience in sales, tourism, acquisitions, tenders, client service or mystery shopping will be highly appreciated. The selected providers will be asked to sign a confidentiality agreement. If you are interested please send your CV and a cover letter/message detailing your experience. If you need further information please use the PMB or contact me directly. Thank you.