We are an importers and wholesalers for general merchandise in Australia, we need a content to be published on our website. Initially will be needing 5 pages / article, we can then provide work for other websites as well.
Once the requirements are sent ,I will be able to create the required document,
Mode of content ( word/excel/etc ) is required.
I have a total of 11 years’ experience in ITES and Service Desk Delivery .Being a career driven person, I believe in being a part of a team where my performance is most aligned to my company’s values and goals.
Education and Certifications
B Com and Completed ITIL V3 certification & MCP
Technical Skills
Operating Systems Windows Vista , Windows 7,Windows 8 , Windows 2008 Server , Windows 2012 server ,Linux RHEL (Partly familiar) and Sun Solaris (Partly familiar)
Database Tools Remedy ,MSE (Microsoft Siebel Enterprise from 2.10 - 2.17), Sherlock, Merlin and Clarify, HPSM and Service Now
Other tools Primus , Visual KB, Avamar Administrator, and TEC(Tivoli Enterprise Console),Blade Impact Manager(BIM), Blade Logic configuration Manager, Enterprise Reporter Adobe Captivate, Adobe Acrobat Pro, Adobe Audition and Question Mark.
Rewards and Certifications
HP 1. ITIL V3 Foundation (external)
2. ISS ( HP Certified Training Consultant)
3. MCTS ( Microsoft Technology Specialist for JavaScript, HTML 5.0 and CSS3), MSTS ( Windows 8.1 )
4. Harvard Manage Mentor Certified on Retaining Employees, Performance Management, Business Case D