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$4 USD / hour
Flag of PHILIPPINES
city of san jose del monte, philippines
$4 USD / hour
It's currently 2:58 PM here
Joined July 31, 2022
0 Recommendations

Jainary Mare M.

@jainmornco

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$4 USD / hour
Flag of PHILIPPINES
city of san jose del monte, philippines
$4 USD / hour
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Experienced CSR/ Tech Support Rep I Determined VA

I am a hard working person. I strive to do the best I can for whatever task is presented to me. I have a strong communication skills, a naturally friendly disposition and an upbeat personality. I've been working as a Customer Service and Technical Support Representative for more than 6 years and have developed impeccable phone manners, ability to deal with agitated or distressed members/customers. During my free time, I love to sing and create music. It also helps me to feel better. I am flexible and available almost any time you would need me to work. Hope to work with you soon. :)

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Experience

Freelancer / Transcriptionist

Self-employed
Dec 2020 - Present
Received several projects (interview videos) and converted it in word documents. Average minutes per video ( 15-45 minutes).

Customer Service Representative ( Non-phone agent)

IHG Hotels and Resorts
Jul 2021 - Jul 2022 (1 year)
Fulfill reservation requests by determining the rooms available to meet customer desires. Answering queries regarding promotions and discounts.

Customer Service and Technical Support Representative

Concentrix Shaw
Jul 2019 - Nov 2020 (1 year, 4 months)
Helping customer with their tasks such as: Creating estimates and invoices, tracking sales and cash flow, setting up employees profile and fix error messages.

Education

Bachelor of Science in Information Technology

University of the East, Philippines 2013 - 2015
(2 years)

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