Profile cover photo
You're now following
Error following user.
This user does not allow users to follow them.
You are already following this user.
Your membership plan only allows 0 follows. Upgrade here.
Successfully unfollowed
Error unfollowing user.
You have successfully recommended
Error recommending user.
Something went wrong. Please refresh the page and try again.
Email successfully verified.
User Avatar
Flag of COSTA RICA
santo domingo de heredia, costa rica
It's currently 10:11 PM here
Joined July 1, 2012
0 Recommendations

Fabiana V.

@Alphacodes

0.0 (0 reviews)
0.0
0.0
0%
0%
Flag of COSTA RICA
santo domingo de heredia, costa rica
N/A
Jobs Completed
N/A
On Budget
N/A
On Time
N/A
Repeat Hire Rate
I'm a computer systems engineer with extensive experience in business administration, management, quality assurance, coaching programs, training, manuals edition and translation. ??Programs knowledge: Word, Excel, Power Point, Photoshop, VPI, IEX.??Web & Writing skills: Web research, tourism guides and articles writing experience. ??Artistic skills: Fashion and jewelry design. ?I'm detailed oriented, fast worker and like to work according to deadlines.

Contact Fabiana V. about your job

Log in to discuss any details over chat.

Portfolio

178909
177989
178909
177989

Reviews

Changes saved
No reviews to see here!

Experience

Supervisor

Mansat
Apr 2002 - Mar 2012 (9 years, 11 months)
Team Leader and Customer Service Supervisor - MANSAT Call Center - 2002/2012. Oficentro Sabana edificio 7 piso 3, San Jose. Job position responsibilities: Call Center Management Customer Service and leadearship skills. Call Center experience as CS Representative, Senior, Supervisor and Team Leader. Recruitment processes experience and ability. Quality Assurance of online product and staff performance. Probation and performance reviews experience, including improvement reviews and development plans.

Education

Computer Science Bachelor Degree

Universidad Interamericana de Costa Rica, Costa Rica 2000 - 2005
(5 years)

Qualifications

Business Administration

UCR
1998
Technical - Workshop about Marketing, Human Resources and Management. Program included theory and practice. Company management simulation.

IT Essentials Cisco

Cisco - UNA
2012
The IT Essentials: PC Hardware and Software curriculum provides an introduction to the computer hardware and software skills needed to help meet the growing demand for entry-level information and communication technology (ICT) professionals. The curriculum covers the fundamentals of PC technology, networking, and security, and also provides an introduction to advanced concepts. Students who complete this course will be able to describe the internal components of a computer, assemble a computer system, install an operating system, and troubleshoot using system tools and diagnostic software. Hands-on labs and Virtual Laptop and Virtual Desktop learning tools help students develop critical thinking and complex problem-solving skills. Cisco Packet Tracer simulation-based learning activities promote the exploration of network and networking security concepts and allow students to experiment with network behavior. IT Essentials: PC Hardware and Software is a hands-on, career-oriented e-learning solution with an emphasis on practical experience to help students develop fundamental computer skills, along with essential career skills. The curriculum helps students prepare for entry-level ICT career opportunities and the CompTIA A+ certification, which helps students differentiate themselves in the marketplace to advance their careers. In addition, the course provides a learning pathway to the CCNA Discovery and CCNA Exploration curricula. Description was taken from: http://www.cisco.com/web/learning/netacad/course_catalog/IT1.html

Publications

Wagering Manual (English and Spanish versions)

Bodog
Sports, Wagering Manual creation and edition for electronic and non electronic versions. Content: Company introduction. Sports introduction. Wagering. Type of sports. Sports rules. Wagering rules. Customer Service. Financial Services.

Contact Fabiana V. about your job

Log in to discuss any details over chat.

Verifications

Preferred Freelancer
Identity Verified
Payment Verified
Phone Verified
Email Verified
Facebook Connected

Certifications

vworker.png Foundation vWorker Member
Previous User Next User
Invite sent successfully!
Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.