Customer Service
$15-25 USD / hour
Customer Service Specialist: Is a full time, permanent position that offers full benefits beginning on your first day of employment. Genpact is searching for dynamic, open-minded, mature individuals for this position, located in our Richardson, TX office. There is no opportunity to work remotely.
The duties of the position will be to receive and respond to inbound customer calls, e mails and chant; gather and verify required information, Comprehend customer request, for product or services and ensure proper security procedures are followed.
Ideal candidates attributes:
Strong customer service skills.
Excellent written and verbal communications skills.
Skills/Attributes:
Ability to quickly collect relevant data to get to the right solution
To work in a fast-paced, hectic, changing environment
Should demonstrate strong active listening skills & probing; able to display solution-focused approach & “can-do-attitude”
Requirements:
Education: High School Diploma/GED;
Project ID: #18127356
About the project
17 freelancers are bidding on average $84/hour for this job
Hello, Hope you are doing well. Upon read your task details i can understand well about your concern. I am very much happy to inform you that I have better experience on working on Customer support executive more More
Hi This is Ivan Dizon from Philippines, I was former Call Center Agent for almost 8 years. I’ve handled, Telco’s, Microsoft, Logistics. I understand what your expectations about the job posted. Please let me know if I More
Hello Sir, I have read your requirements and I'm sure that I can provide you the best solution. Because I have 3 years of experience customer service industry handing US & UK customer and provide exact resolution q More
Hi! I've been into Virtual Assistant game for last 5 years and know the job well enough to offer you my service. My English level is Advanced, my Computer Skills are off the charts and my work discipline is steel. If t More
I am an agreeable person and teachable. Relevant Skills and Experience No previous experience but will be obliged to have it.
Great customer service experience in voice and chat, follow the results and achieve goals, top perfomance
I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit More
