Blue host dedicated server webmaster

Closed Posted Aug 6, 2014 Paid on delivery
Closed Paid on delivery

Hi everybody,

We are having a big issue with bluehost dedicated server, the users that make registration on our magento site is not getting the activation email link on Yahoo and hotmail. Now is working good for gmail and corporate emails, the problem is not on our code is with the host. We contacted bluehost in this was the answer:

IF YOU HAVE EXPERIENCE ON THIS AND CAN HELP US PLEASE BID.

Generally sending email can be blocked by spam list providers when they receive reports of your server/IP sending unrequested Email. Enough reports in a time period may cause them to block you and prevent you from sending to users subscribed to their services.

Most of the time when users are blocked its due to spam being sent from hacked email accounts/scripts or mailing lists that don't have the required Double Opt in/single opt out rule by the CAN-SPAM act. Keep in mind because you can send as many emails as you like and you are the only user on that IP you are responsible for managing your own IP/Email reputation.

You can review your mail logs and see if the mail being sent from your server is "normal" or not by logging into your WHM and clicking on the yellow Email icon. It will parse your logs in four different ways:

- View Sent Summary: This feature shows the total number of message delivery attempts for each domain. This information is divided into successful and failed attempts, and shows the total number of bytes sent by each domain.

- View Mail Statistics Summary: Snapshot of Mail traffic from your server. Useful to see possible spam.

- Mail Queue Manager: This feature allows you to view and manage email messages queued for delivery.

- Mail Delivery Reports: his screen allows you to find and review messages sent from and received by your server.

Once you have located the problem and resolved it you need to find out who has blacklisted you and what needs to be done to become delisted.

There are many different tools to search to see if you have been blacklisted and by whom. The two I use are:

[url removed, login to view]

[url removed, login to view]

Some times its not only your server that can be marked but the IP given to you by your ISP. You can also check that as well. If that is marked you will want to contact your ISP to inform them they have a blacklisted IP.

If marked positive you will have to go through the process of being whitelisted on their network. Each provider has different criteria required for being removed and will have to use the resources listed from the blacklist check sites.

Thank you in advance.

Web Hosting Web Security Website Management

Project ID: #6288676

About the project

7 proposals Remote project Active Sep 12, 2014

7 freelancers are bidding on average $34 for this job

pivn

let expert do this .......................................................................................................

$35 USD in 0 days
(53 Reviews)
5.2
tanujchugh

Hi, We are fast growing hosting company in India. We have expertise in Linux server setup with management. We used to work with many hosting panels like cpanel, plesk, webmin , direct admin , ispconfig, zpanel, web More

$35 USD in 1 day
(4 Reviews)
4.0
odessky

Hi I can resolve this problem SSH root access is requied ***********************************************************************

$35 USD in 1 day
(11 Reviews)
3.8
amcorreia

Hi, can you provide more information about your environment? Are you using postifix? Have reverse DNS, etc.

$45 USD in 1 day
(5 Reviews)
3.1
youtubepro

Hi, I can teach you how to fix this problem, and teach you what there response means. We run a local hosting company for 7 years, we use cPanel and WHM, I can connect to your computer show you a few tricks here More

$25 USD in 1 day
(1 Review)
1.3
sankaraaa

A proposal has not yet been provided

$55 USD in 2 days
(0 Reviews)
0.0
betauli

Yes, absolutely I can help you to implement this. The only thing you should anticipate is, whitelisting mail server could be take days. I will keep in touch with you for the next several days, until the problem is solv More

$25 USD in 1 day
(0 Reviews)
0.0