Native-German speaker needed for Customer Support, Sales, and Translation

We are a developer of live chat software used by almost 150000 websites throughout the world, mostly in Europe, Asia, and the Americas. We are rapidly growing in the German market and we need a multi-talented individual to help us with customer support, sales, and English-to-German translations of our product.

Job Description: The main objective is to increase sales and conversion by helping customers with using our software and motivate them to purchase a premium license.

Your responsibilities will include:

• Help our German/English customers via chat, phone, and email. Resolve typical issues such as problems with chat-code installation, using our software, and payment process

• Activate sales by phone (no cold calling! A list of clients whom have already signed up with us will be provided)

• Help us translate our product and website into the German language

Qualifications:

• Experience in sales and customer support

• Excellent German writing/grammar skills

• Consistently positive can-do attitude

• Languages required: German (native) and English (fluent)

Work Hours:

• 40 hours per week, Monday to Friday

• 8-hour shift, during German business hours

Customer Service Customer Support German Translator Sales Translation

Project ID: #11474143

About the project