We are looking for a Web-based platform that allows customers to sign up and purchase products from a mobile friendly website and complete transactions. After the transaction is complete, the order is sent to either the giftshop or Cafe counter (the platform should be able to send to both counters in the event they chose to buy a gift+food item). Employees then start preparing the order based on the order.
Customer data gathering is vital to the success of the business and a mini CRM software should be included.
The platform must include the following features :
-fast loading website speed on any mobile device
-owner dashboard to monitor sales of each product and categorized by food/giftshop
-accept online transactions by major credit cards, Apple pay, Stc pay, etc.
-identity returning customers and suggest possible products based on historical data
-special offers/discounts/rewards for predetermined actions completed by customers (gamification)