Intercom Chat integration with SupportPal API
€30-250 EUR
Paid on delivery
We are looking for someone to help integrate the Intercom chat solution, with our support ticket system, SupportPal.
The development would require PHP and NodeJS knowledge and extensive experience working with API's. Intercom experience would be preferable.
The apps very basic 'UI' has been built in [login to view URL] so I would prefer the development of the project took place within here also.
The 'app' would appear as a small widget in the 'Intercom Inbox' for agents, allowing them to view existing tickets raised by clients, and also the ability to raise a new ticket.
To make this easier to explain, Intercom has already done this with the ZenDesk system, and we basically want the same functionality but for SupportPal...
1.) The ability to convert a conversation to a ticket...
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2.) Add internal notes when converting a conversation to a ticket...
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3.) View existing tickets via the SupportPal API...
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API documentation is available for SupportPal here...
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The intercom interface is build in something called 'Intercom Canvas', with the documentation in the following...
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We are looking for a fast turnaround on the project with an immediate start, as the integration is required asap.
Project ID: #27498815
About the project
2 freelancers are bidding on average €197 for this job
Hello I have experiences of chat system customized before. Also have strong skills of PHP/Javascript/MySQL.... Please let me help you. Thanks.
