UK Outbound Process For Off-Shore Centres

We are a UK based Marketing Agency working on behalf of Major Blue Chips.

Here is your chance to be part of a very successful process. We are looking for centers who can deliver volume and quality on a UK process. The requirement is urgent and is intended for serious call centers only. If your center is not committed and not capable of meeting our minimum requirements, please do not apply.

For your quick reference, below is the synopsis of the process we are offering:

Process Name: UK’s Leading Retail Brand Campaign

Product Coverage: Gas and electricity, broadband and telephone bills, PPI, mortgage and satellite TV plus Others

Current Environment:

• Surveys are conducted over the phone.

• Estimated length: 2.5 minutes maximum

• All responses are entered to our own On-line Form

• Quality monitoring is real time

• Recordings of all surveys are required to be 100% uploaded by the centers to an FTP site

• Calling Data is provided

• Area Coverage: United Kingdom of Great Britain and Northern Ireland

• Pre-requisite: Above 18 and member of the household

• Window: 8:30am to 8:30pm GMT - Monday to Saturday

• Customers that we are looking for are those:

I. Interested in saving on their gas and electricity bills

II. Interested to save on their broadband and telephone bills

III. Who had an endowment mortgage

IV. Who paid PPI on loan mortgage or credit card

V. Who subscribed to Sky television

Minimum Requirements:

• Initial contract term is 3 months termed as the “evaluation period”. We will be extending the contract long term depending on the centers performance

• Minimum of 10 agents

• Can start immediately or has the capacity to start within 2 days after responding to this post

• Auto-dialer

• Capable to record 100% of calls

• Daily Disposition Report

We require the following volumes:

Utility Switch - 20,000 per month

PPI - 10,000 per month

Sky - 6,000 per month

Endowment - 10,000 per month

You will be informed of the other volumes upon application.

Please respond will the following information, failure to do so means you will not here from us.

Please send

• Total number of agents you have available for this project

• Experience in the UK lead generation industry

• Your full company profile

PLEASE NOTE THE FOLLOWING

This will be a direct contract with ourselves. Payment cycle will be the UK standard payment cycle of 30 days from end of month. No milestone payments will be made.

Please do not contact us if you cannot work on the above terms. And state in your reply you agree with the terms.

We look forward to hearing from you!

BPO Leads Market Research Sales Telemarketing

Project ID: #1403771

About the project