Massage and Spa Website Needs Level 2 & 3 Customer Support Reps.

Completed Posted 7 years ago Paid on delivery
Completed Paid on delivery

Dear Freelancers,

We are looking for a dedicated team of level 2 & 3 Customer Support Representatives for our website. Our software allows you to chat with our clients using your desktop, laptop or Tablet device.

Most chats are general informational questions, and we have prepared written responses to most questions.

If a question is not listed, then you must refer the issue to an administrator.

Please note that we are a global site, with a huge presence in the U.S. so that most chats will be in the U.S. during daylight and early evening hours in the following time zones: EST, CST, MT and PST.

We will pay a rate of $0.05 per chat. Most sessions, last 30 seconds to 60 seconds. When a chat request an alert is shown in your web console.

Conversations that have already been answered, without any further responses from the customer must be closed or marked as resolved, after 24 hours, to keep the interface clean and manageable

If you would like to participate in this project and are good in conversing, with excellent grammar skills, please place your bid.

This project is urgent.

BPO Customer Service Customer Support Data Processing Virtual Assistant

Project ID: #13504851

About the project

8 proposals Remote project Active 7 years ago

Awarded to:

sarbjeet911

Hello Sir/Madam Love to work for you as a Customer Support Agents. Even I worked as a customer support for WPGroupbuy Tier 2,3 . I have experience as customer support agents for Canada based 100 + website and daily I More

$15 USD in 1 day
(3 Reviews)
2.8

8 freelancers are bidding on average $35 for this job

samjohnyb4u

I'm the CEO of Hokma Pvt Ltd running a virtual home office of over 20 employees and can give you all the 3 customer service reps you are looking for under me. My experience goes beyond 14 years and I've handled and bee More

$25 USD in 1 day
(4 Reviews)
3.3
FutureAp

Dear Employer, I have 9 years of work experience in,Payroll management, Data Processing, Data Entry, Order Management, Web chat, Book keeping, and Email Management services. I am certified PMF professional from RBS More

$35 USD in 1 day
(3 Reviews)
1.5
manaindia

I have a team who works EST (9am to 6 pm EST) for US projects which include voice projects, as per these timings, its very easy for us to accommodate your working timing as mentioned in your project. My team consists More

$25 USD in 1 day
(4 Reviews)
1.7
furqanahmed55

Hello, I graduated from Boston University USA, which is among top 50 Universities of the world. After my education, I worked in the field on different positions. I have many years of customer service experience. More

$25 USD in 1 day
(0 Reviews)
0.0
mcsmarketing

Hello, I represent a company that works for outsourcing services, costumer support, inbound and 24/7/365 service. Let me know if you are interested. Thanks

$25 USD in 1 day
(0 Reviews)
0.0