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Member since September 25, 2017
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I have 10 years of experience doing email and chat support. My clients before were MySpace, Tagged, Twitter, Periscope, and Uber. I have a strong background knowledge of technical support engagement to assist clients and customers. I also answer frequently asked questions of members who are having a hard time navigating the site. Technical questions and report abuse are the usual inquiries of the members. My previous projects are managing and responding to customer questions through Zendesk and live chat for a headphone company and an online clothing store in Australia. I have a strong knowledge using Shopify and Signifyd. I answer some frequently asked questions like shipping time, refund and damaged item, how to order and a lot more. While also managing their social media accounts. [login to view URL]
$5 USD/hr
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