qualityprof101sl

Over 4 years experience being an adaptable and reliable Quality Analyst with a clear understanding and practical experience of the application of QA process and methodology in a Call Center Environment. Experienced front-end and back-end ASP-based Quality Tools Developer used for Monitoring and Reporting utilizing MSSQL, HTML, CSS and Javascripts. Demonstrated Outstanding Customer Service Skills for over 5 years being a Technical Support Professional via email, chat and phone. Excellent and Determined Freelance Worker doing diverse task on the Internet being a Web Developer; Blogger on different Platforms such as Blogger, Wordpress and Typepad; creating and maintaining ecommerce sites on Ebay and Amazon; Virtual Assistant and Online Researcher. A goal-oriented person, with a can-do attitude, strong Communication and Inter personal skills. updated : 03222011