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$15 USD / hour
Flag of NIGERIA
lagos, nigeria
$15 USD / hour
It's currently 6:31 PM here
Joined March 25, 2019
6 Recommendations

Hafsat Omodele E.

@omoade21

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4.9 (54 reviews)
6.4
6.4
91%
91%
$15 USD / hour
Flag of NIGERIA
lagos, nigeria
$15 USD / hour
100%
Jobs Completed
88%
On Budget
100%
On Time
21%
Repeat Hire Rate

WRITER | CUSTOMER SUPPORT | VA | CIVIL ENGINEER

VIRTUAL ASSISTANT | ADMINISTRATIVE ASSISTANT | WRITER | BUSINESS WRITER | STRUCTURAL ENGINEER AND DESIGN | WordPress | CUSTOMER SUPPORT | SOCIAL MEDIA MANAGEMENT| BUSINESS PLAN I am a highly skilled freelancer with over 4 years of experience in Virtual Assistant, Customer Support, Writing, and Structural Design (Engineering). I have a wide range of skills and services that I have honed to deliver exceptional results in every task I undertake. I have helped numerous clients from various industries and niches with a wide range of tasks, from basic administrative work to complex structural designs. I am confident in providing unparalleled service to my clients, whether managing emails, creating engaging content, or designing robust structures. As a virtual assistant, I provide administrative support services, including email and calendar management, data entry and organization, research and analysis, file management, customer service support, social media management, and project management. In providing exceptional customer service, I specialize in email support, live chat support, order processing and tracking, technical support, and customer feedback management. I am also proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and CRM software (Salesforce, HubSpot, Zoho). I have strong research and analytical skills, excellent communication and interpersonal skills, and a keen eye for detail. As a professional writer, I specialize in creating high-quality content for blogs, articles, websites, social media, and more, including product descriptions, editing, and proofreading. As a structural engineer, I provide high-quality structural analysis and design services, including 3D rendering, door and window schedules, engineering calculations and reports, and many more. I am proficient in various engineering software, including AutoCAD, Revit, and SAP2000. I hold a Bachelor's Degree in Civil Engineering. I am committed to staying up-to-date with the latest developments in my field to provide my clients with the most effective and efficient services possible. My husband also contribute where necessary. WHAT YOU GET: * 100% Satisfaction * Unlimited Revision * 100% Original Message me if you have any questions or want to discuss your project further. I am looking forward to working with you!

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Portfolio

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Reviews

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Showing 1 - 5 out of 50+ reviews
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5.0
$1,438.35 USD
The time and quality of the completion are very good, and he always gives you feedback and work progress in a timely manner.
Data Entry
Customer Support
Virtual Assistant
Article Writing
+1 more
E
Flag of Yunbiao Z.
@EmmaC2018
1 year ago
5.0
€350.00 EUR
Hafsat was a pleasure to deal with and completed the project to the Highest of Standards.In addition I received regular updates and communication was courteous.The project which was quite complex which was due for completion in 10 days and was delivered within 2 days which is quite Amazing.I will definitely use Hafsats services again and would give the highest of recommendations to other users.
Excel
Statistics
Spreadsheets
Google Spreadsheets
E
Flag of Enda H.
@Enjamar
1 year ago
5.0
€660.00 EUR
I really liked to work with him, would love to see him back
Customer Support
Customer Service
Email Handling
Customer Strategy
User Avatar
Flag of Danique M.
@DaniqueWorldwide
1 year ago
5.0
$1,158.60 USD
He knows his skill level and is very motivated to get the job done. very talented.
Proofreading
Editing
Article Writing
Product Descriptions
Article Rewriting
+1 more
E
Flag of Yunbiao Z.
@EmmaC2018
1 year ago
5.0
$40.00 USD
Very friendly, very patient. I enjoyed working with you.
Customer Support
Virtual Assistant
Social Media Marketing
Social Media Management
TikTok
User Avatar
Flag of Susan T.
@aakiwa2
2 years ago

Experience

CUSTOMER SUPPORT | WRITER | VA | ADMIN MANAGEMENT | STRUCTURAL ENGINEER

FREELANCE
Jan 2015 - Present
Virtual Assistant Customer Support Email Handling Content writing Proofreading and Editing Article writing Structural Engineer Business writing

CUSTOMER SUPPORT

E-COMMERCE WEBSITE
Aug 2019 - Oct 2019 (2 months, 1 day)
Solving customer issues, searching and gathering details of customer delivery information.

Education

B.Sc Civil Engineer

University of Ilorin, Nigeria 2012 - 2018
(6 years)

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Certifications

preferredfreelancer-1.png Preferred Freelancer Program SLA 1 97%
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us_eng_1.png US English 1 75%
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